Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that we recommend using images that are 800×600 or full hd 1920×1080. Your image size is small and it is blurred a bit even so, when in theme is rendered even smaller so the quality is worse.

Please try resizing your images and let us know !

Thank you !

Hello !

We are sorry for the inconvenience !

Please note that we recommend WP Super Cache not WP Rocket since some of WP Rocket plugin can cause issues with Newspaper Theme. Wp Rocket can be used only on responsive version ( not on mobile theme). If you use WP Super cache please make sure that it is configured properly and that you are not using any other caching plugin.

Let us know the result.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

You can either add it in a ROW background as you can see here: https://www.screencast.com/t/NPx1AyhS

Or you can use a Video element: https://www.screencast.com/t/3tFgjHWt

Thank you !

Hello !

Please follow our video guide in order to edit your header logo on all the viewports:https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH You can disable that and replace it with a Flex block that has more editing options.

Thank you !

Hello !

Please note that at the moment you cannot use Cloud library templates with Custom post types. Custom post types only work with standard templates from theme panel.

Find out more about CPT here: https://forum.tagdiv.com/custom-post-type-support/

Thank you !

Hello !

Please take a look in Theme Panel – Theme colors and you can change the colors from there or if you are using tagDiv Composer with a PRO demo version or a cloud library template you will be able to edit it like this: https://www.screencast.com/t/fBWa9aCeFcjD

Thank you !

Hello !

This option is not yet available in Newspaper Theme. I have passed this to our developers and they will take a look at it.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please follow our video guide here: https://www.youtube.com/watch?v=I1R3j1QYod0 If you encounter any issues let us know what exactly are they and we will be more than happy to help.

Thank you !

Hello !

At the moment this options are not available in the Newspaper Theme. I have passed this to our developers.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Take a look here: https://www.screencast.com/t/kTM18BMBt0j If all this thumbs are enabled then you will see multiple versions of your featured image. You can disable the ones that are not in use in any blocks, therefore it will create less images.

I hope this was helpful !

Thank you !

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

I am sorry if that is the feeling you have.

You can use the revolution slider, slider elements on your homepage. But you cannot add them into a block / flex block. Those are independent elements which can be added using tagDiv Composer on your homepage.

On multisite personally I do not recommend using it since our developers have not tested it and there may be some inconveniences.

I hope this was more helpful !

Thank you !

Hello !

This can be done by our custom work team here: https://tagdiv.com/web-development-services/ You can contact them, give them as much info as you want and they will reply to you.

Thank you !

Hello !

It looks like you are using Mobile Theme plugin. At the moment you will need to disable the mobile theme plugin in order to work with the new templates.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

This is a wordpress function which you will need a plugin for. Take a look here maybe this will help you: https://wpml.org/forums/topic/cant-translate-reset-password-email/

Let us know the result !

Thank you !

Hello !

This is a wordpress function which you will need a plugin for. Take a look here maybe this will help you: https://wpml.org/forums/topic/cant-translate-reset-password-email/

Let us know the result !

Thank you !

Hello !

Yes, that can be done using css. Provide us a link to your website and let us know what do you want to hide.

Thank you !

Hello !

Newspaper Theme has no element with this function. You can edit the code in here: wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_big_grid_flex_1.php.

Please note that this is considered custom work which is not covered by the newspaper theme support.

Thank you !