Hello !

That can be changed from Theme panel – Background – Mobile Background as you can see here: https://www.screencast.com/t/XLxyVD6Fi0O5

Thank you !

Hello !

Please note that all the PRO demos and the library templates are fully editable using tagDiv Composer, in order to change the background color / image you will have to edit all the ROWS as you can see here: https://www.screencast.com/t/QlYxvmdoUxea

Thank you !

Hello !

Yes, you can do that by selecting the mobile viewport as you can see here: https://www.screencast.com/t/BbqhcLxrG13

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately not. Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If your demo is greyed out and cannot be imported please hover your mouse above it and see what plugins are you missing. Some demos will require extra tagDiv Plugins to be actiated: https://www.screencast.com/t/ixaL3i7EXj0o

Thank you !

Hello !

Please note that at the moment AMP is not working on your website, please activate it and let it to us to inspect it.

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Hello !

At the moment unfortunately there is no option for this since when you use any background color / image the layout will be boxed.

Thank you !

Hello !

Please replace that code with this one: body .tdc-video-inner-wrapper iframe {
top: 100%!important;
}

Let us know the result !

Thank you !

Hello !

1. Only the newer, PRO Demos have flex blocks, this is a new feature. The old blocks do not offer this option.

2. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

You can achieve that and edit the ROW as you can see here: https://www.screencast.com/t/SHL5sFpoH ; also add an inner row in one of the columns: https://www.screencast.com/t/yLPzbIMk

Thank you !

Hello !

Please note that this is something that google takes in consideration as you can see here: https://support.google.com/webmasters/thread/10317716?hl=en

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Our team will take a look and reply via e-mail.

Thank you !

Hello !

We have tested on our mobile devices and it works on our side. Please clear your cache and try again.

Let us know the result !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Only Administrators and editors can edit the templates. Other users will be able to see it but will not be able to save the changes.

This cannot be hidden unfortunately.

Thank you !

Hi,

The error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Those elements are for designing your page after the primary elements have been installed ( footer, header, homepage ). For a footer / header and other aesthetic options please access this cloud library: https://www.screencast.com/t/5DD0zn7Og

Thank you !

Hello !

If you are not using the mobile theme you can edit your mobile page as you can see here and add an adbox: https://www.screencast.com/t/HX17RidnTg

Or you can insert it in Theme panel – Ads – Header Ads.

Thank you !