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Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that your translation contains that part too, we have retested and everything works fine.

Thank you !

Vlad S
tagDiv Staff

Hello !

1, Yes, that would be visible.

2. You will have to set that background image from here: https://i.imgur.com/MBK1BGs.png

Thank you !

Vlad S
tagDiv Staff

Hello !

This should be fixed in the next update which is scheduled next week. You can keep an eye on our changelog here: https://themeforest.net/item/newspaper/5489609

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you provide some information regarding the steps you take and what are you facing so we can try and recreate on our side. Also some screenshots would be helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH You can disable that and replace it with a Flex block that has more editing options.

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I see on your topics I would suggest to replace your demo with a PRO one or start creating templates for what you want to edit. For example you cannot edit your header because you are using a standard header. In order to modify it you will need to use a Cloud library template for it. Find out more about it here:https://forum.tagdiv.com/header-manager/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of where are you setting the modal option.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of where are you setting the modal option.

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I see on your topics I would suggest to replace your demo with a PRO one or start creating templates for what you want to edit. For example you cannot edit your header because you are using a standard header. In order to modify it you will need to use a Cloud library template for it. Find out more about it here:https://forum.tagdiv.com/header-manager/

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

1.Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

2. Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

1.That can be done from Theme panel – Theme colors as you can see here: https://www.screencast.com/t/jZjL1fAz2xU

2. What exactly do you mean by text links? Can you provide a screenshot or an example ?

Thank you !

Vlad S
tagDiv Staff

Hello !

We will reply via e-mail. Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

You can also take a look at our documentation here: https://forum.tagdiv.com/newspaper-theme-documentation/

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can control each block filter from here: https://www.screencast.com/t/IRltd6qEPN Also, what is your total number of posts? If you have only 3-4 posts that may be the cause.

Thank you !

Vlad S
tagDiv Staff

Hello !

That option is not available in the Newspaper Theme. You will have to create your logo so it will perfectly fit.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

On homepage you will have to replace the BLOCK with a Flex Block and on your category page you will need to use a Cloud library template for category as you can see here: https://forum.tagdiv.com/cloud-library-category-templates/

Let me know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be done by editing the ROW layout and css as you can see and example here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Do you use any other plugins or only TagDiv and SEO Yoast ?

Thank you !

Vlad S
tagDiv Staff

Hello !

We will reply via e-mail.

Thank you !

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