Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide an url to a video that is misaligned so we can take a look.

Thank you !

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

Unfortunately I cannot access your image, please make sure you have send it correctly.

Thank you !

Hello !

Without tagDiv Composer, This will require custom coding which is not covered by the support team unfortunately.

Thank you !

Hello !

Unfortunately this feature is not available in Newspaper Theme at the moment.

Thank you !

Hello !

Follow our guide here in order to see how to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The menu content can be edited using the wordpress settings in Appearance – Menus as you can see here: https://www.screencast.com/t/x8k14CHy

Thank you !

Hello !

At the moment there is a bug in that that our developers are working on it. You can set a fixed counter as you can see here: https://www.screencast.com/t/Tv5UWev4WQ

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Yes, If you do not use them you can remove them completely.

Thank you !

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

That should be possible to be adjusted using tagDiv Composer and some css adjustments as you can see in our guide here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

Thank you !

Hello !

I am sorry for misunderstanding !

At the moment there is not option to exclude a tag in Newspaper Theme.

Thank you !

Hello !

The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH You can disable that and replace it with a Flex block that has more editing options.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

I am not sure I fully understand what you mean. Have you tried my suggestion ?

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

If you are using tagDiv composer you are able to switch to Flex blocks ( which I recommend) and it will offer multiple options.

For the header simply edit the inner row layout as you can see here: https://www.screencast.com/t/ZiZUGEkW

Thank you !

Hello !

I am not sure I fully understand what you are looking to achieve, can you provide an example ?

Thank you !