Hello !

1. You will have to create an homepage as you can see here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ A Homepage will allow you to insert different flex blocks ( we recommend using only flex blocks ).

2. On your flex block you will can set your featured image: https://www.screencast.com/t/Sn0juva9dkW

Let us know the result !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We would like to join your website in order to inspect and see what the issue might be.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please note that you have to exclude the tag slug not the tag name as you can see here: https://www.screencast.com/t/fgiw1tYtP

Let us know the result !

Thank you !

Hello !

I am not sure I fully understand. what exactly do you want to select in an empty column ?

Can you provide a screenshot ?

Thank you !

Hello !

We are planning on a new update in about 1 week. A new version of WP Bakery will be then available.

Thank you for your patience !

Hello !

After activating your SSL please reinstall tagDiv Composer. This should work.

Let us know the result !

Thank you !

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

Unfortunately this option is not available at the moment.

Thank you !

Hello !

This option should be working if edited from here: https://i.imgur.com/0v90c8s.png

Thank you !

Hello !

By using the tagDiv Composer you can customize it. You will have to import a similar template from the Cloud library and edit its dimensions.

Thank you !

Hello !

You will have to edit your pages using tagDvi Composer and edit the looks of it as you can see here: https://www.screencast.com/t/P6p9UbEBxZvX

Thank you !

Hello !

The settings are not adjusted because it offers the possibility to change appearance on each and every page, You can however save your element as you can see here: https://www.screencast.com/t/NwgB6cfzr0TP Right click on the element and you will be able to find them in the composer list at the bottom.

Thank you !

Hi,

The error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that this is a wordpress function, Newspaper Theme only renders the interface to login / register. For this you will need to use a 3rd party plugin.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

At the moment whatsapp share does not work on desktop version. That is the reason that whatsapp is not yet available in Desktop.

Thank you !

Hello !

Please note that we recommend a logo of this size: 272 x 90px If you upload a bigger one the theme will have to shrink it and that takes time.

Thank you !

Hello!

Please provide a link to your website and let us know what posts appear as duplicates.

Thank you !

Hello !

You will have to use 2 headers from the header template.

By using the website manager you can set your header individually on each page as you can see here: https://www.screencast.com/t/5VkiUmHQvF

In order to set your headers follow our guide here:https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

Unfortunately Newspaper Theme does not offer this option at the moment. You will have to test and see a 3rd party plugin for this.

Thank you !