Hello !

Please disable the mobile theme plugin and try again.

Thank you !

Hello !

In order to adjust page width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code which is not covered by the support team.

Thank you !

Hello !

Unfortunately this option is not possible in the News Ticker.

Thank you !

Hello !

Yes, you can check if your id is correct if it works on facebook.

For example ours is TagDiv. If you type on your browser facebook.com/tagdiv you will be redirected to our page.

Thank you !

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello !

Please use this code: <style>.td-header-desktop-wrap .td-element-style,
.td-header-desktop-wrap .menu-item,
.tdb_header_menu .tdb-menu-items-pulldown {
opacity:1!important;
transition: none!important;
}</style>

Insert the code here: https://prnt.sc/ul00cq

Let us know the result !

Thank you !

Hello !

That can be hidden by going into Theme Panel – Backgrounds as you can see here: https://www.screencast.com/t/nNyNXbC3fmi

Thank you !

Hello !

Unfortunately this option is not available in Newspaper Theme.

Thank you !

Hi,

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!
Thank you!

Hello !

In order to upload your SVG logo you will need to save an SVG logo on your computer, open it using notepad or any text editor. Copy the code and paste it in the SVG tab here: https://www.screencast.com/t/fAI9CTEeYvTO

Thank you !

Hello !

Unfortunately this option is not available at the moment.

Thank you !

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can add the last modified date when using a single post template from the cloud library and insert the element using the tagdiv composer: https://www.screencast.com/t/bcvOaDDzMoUa

Thank you !

Hello !

Unfortunately this option is not available at the moment.

Thank you !

Hello !

You could setup the widget sidebar element that will pull whatever you want from Appearance – Widgets: https://www.screencast.com/t/V5eM00kA

Let me know the result !

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

You can achieve this by creatign a sidebar using tagDiv Composer: https://www.youtube.com/watch?v=fa7GenCHcBU&t=27s Activate the sticky option from the column as you can see here: https://www.screencast.com/t/oNrfUSYUiv

Thank you !

Hello !

You can activate whatsapp share only on mobile devices from here: https://www.screencast.com/t/j1enDgWCzOPP

Thank you !

Hello !

Admin url means the link to your website and username and password. For cpanel is this: https://www.hostinger.com/tutorials/what-is-cpanel

Thank you !

Hello !

Unfortunately, please notice that problem is not related to our theme.Make sure that you have correctly made the transfer to your dedicated server in order to achieve good results.

Thanks for your understanding!

• This reply was modified 5 years by Vlad S.

Hello !

At the end of each post you will be able to see the product review options: https://www.screencast.com/t/3OSPVRwraCBI

Also please note that this rating is set by you not by your users.

Thank you !