Vlad S Hello !
Please provide a link to your website in order to inspect. Also please make sure you have updated your plugins.
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Vlad S Hello !
Unfortunately your page does not work at the moment. Can you please check to see if the website is live and let us know.
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Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Vlad S Hello !
Please replace the images found in here and let us know if the issue is still there: https://prnt.sc/u4xhs4
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Vlad S Vlad S Hello !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
If you already have an active conversation via e-mail my colleagues will reply to you there.
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Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Vlad S Hello !
Please make sure to uninstall and remove the tagDiv Composer and re-install it to make sure that you are running the latest version.
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Vlad S Hello !
In order to update the Newspaper Theme please follow our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please don’t forget to firstly full backup your website and update and activate the plugins too: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
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Vlad S Hello !
For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.
Thank you for your understanding!
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Vlad S Hello !
Unfortunately this option is not available in the Newspaper Theme at the moment.
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Vlad S Hello !
We have replied here: https://forum.tagdiv.com/topic/cannot-register-theme/
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
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Vlad S Hello !
We have replied here: https://forum.tagdiv.com/topic/cannot-register-theme/
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Vlad S Hello !
Please let us know what you are looking to achieve. In order to duplicate a row you can simply click here: https://www.screencast.com/t/539KG9eb33 Or you can add another ROW element from tagDiv Composer here: https://www.screencast.com/t/auI0z1igT
If this option does not work please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Vlad S Hello !
Please install and activate the SEO Yoast plugin. This will offer you the posibility to see the featured image when sharing on social media.
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Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please follow our guide here for inline ads: https://www.youtube.com/watch?v=biTpVVlr8j8
Also for the homepage you can use the adBox element: https://forum.tagdiv.com/custom-ad-spots/ in which you can insert the code directly as you can see here: https://www.screencast.com/t/rTdX0EnA
Let us know the result !
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Vlad S Hello !
The mobile editor can be found at the very bottom of each page opened from the dashboard as you can see here: https://www.screencast.com/t/fRCU4HvFObe
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Vlad S Hello !
You will have to create an header from the Cloud library as you can see in our guide here: https://forum.tagdiv.com/header-manager/ And for the homepage you can follow our guide here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
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Vlad S Hello !
You can use the column text element in order to render shortcodes or use HTML codes.
Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.
You can copy the .gif embed code as you can see here: https://www.screencast.com/t/HVjaUkWoiud
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Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
In order to adjust page width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6
In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.
These are the ways you can increase your page width from theme options. Anything above this will require custom code.
Thank you !
