Hello!

Make sure that you are checking the right path, also what theme version are you running ? Please note that this is custom work which is not covered by the support team. For further assistance you will have to contact a freelancer or our custom work team here: https://tagdiv.com/web-development-services/

Thank you!

Hello!

That is possible if you are using a cloud library template. Can you provide a link to your website so we can take a look?

Thank you!

Hello!

In the version you have you will need to remove it using tagDiv Composer as you can see here: https://www.screencast.com/t/QKSVPzm6

Thank you!

Hello!

I’m sorry but I don’t quite understand what you are looking to achieve. Can you please provide a link to your website and some clear details?

Thank you!

Hello!

Unfortunately this has to be tested, we have not tested any plugins in this matter therefore we cannot say which would work properly.

Thank you!

Hello!

This is an odd one, We would like to investigate this, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hello!

Are you using default gutenberg or Gutenberg plugin? The standard gutenberg and classic editor are working perfectly.

Thank you!

Hello!

Thank you for your feedback, I have passed this to our developers so they will take a look at it.

Thank you!

Hello!

Can you share that youtube video with us so we can test it ?

Thank you!

Hello!

Our custom work team can offer this service over a fee if you are interested: https://tagdiv.com/web-development-services/ Send them a message with as many details as possible and they will be more than happy to help.

Thank you!

Hello!

Can you confirm that this option is checked in the tagDiv Composer: https://www.screencast.com/t/MVWKru83e

Thank you!

Hello!

In order to remove a ROW you will have to right-click on the ROW button and delete: https://www.screencast.com/t/I9I4ax4UoY ; https://www.screencast.com/t/iuHHIu8XezZ

Thank you!

Hello!

The second problem is related from the first one. We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hello!

I’m not sure exactly what you are looking to achieve. Can you let us know what your screen aspect ratio is?

Thank you!

Hello!

I have inspected your website and everything seems to be in order. For this you will need to reindex your website in the google and everything should be in order.

Thank you!

Hello!

Can you send us a screenshot from the tagDiv Composer? Something similar to this: https://www.screencast.com/t/1HZZNmgXN

I want to see how your elements are arranged.

Thank you!

Hello!

Can you provide to us a link to your website in order to inspect please ?

Thank you!

Hello!

Please provide a link to your website. Also please make sure that your WP Rocket settings are not affecting the theme.

Thank you!

Hello!

Unfortunately your image is not working, please provide a better image.

Thank you!

Hello!

This issue may be due to a firewall blockage for the admin-ajax.php, can you check with your host if the admin-ajax.php is free in their firewall or if they have any knowledge of issues with it ?

Thank you!

Hello!

By default this is how it is working. What you can do is to use redirects. I have found a few interesting articles that may be helpful:https://wordpress.org/plugins/bp-redirect-to-profile/ ; https://www.isitwp.com/redirect-buddypress-user-login/

Thank you!

Hello!

Please share a screenshot of how your website looks in this viewport: https://www.screencast.com/t/ycwgrl4RK

Also you can remove and re-add the flex block to see if it settles properly.

Thank you!

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Hello!

Due to the complexity of the theme the best option to have an optimized theme is to have shortcodes for all the elements. Unfortunately adding hooks to a template is not an option in here.

Thank you for your understanding!