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Vlad S
tagDiv Staff

Hello!

Please provide a link to your website in order to inspect and see what can be done.

Thank you!

Vlad S
tagDiv Staff

Hello!

That can be done from the CSS tab: https://www.screencast.com/t/al0K66C08

Thank you!

Vlad S
tagDiv Staff

Hello!

For that you will need to add an ad box into your sidebar using tagDiv Composer as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=9s

Thank you!

Vlad S
tagDiv Staff

Hello!

At the moment this issue is not available in the Newspaper Theme. For this you will have to try a 3rd party plugin for this.

Thank you!

Vlad S
tagDiv Staff

Hello!

I have tested this and in the latest Newspaper Version ( Newspaper 11 ) is working.

Please test and let us know!

Thank you!

Vlad S
tagDiv Staff

Hello!

We are sorry for the way you feel but please note that the support team is not 24/7 live. We answer our customers Monday – Friday from 08am to 5pm. We do our best to respond as quick as possible. Also we respond topics latest to newest, if you add multiple replies to your topic this will make our job harder.

I have inspected your website but unfortunately the homepage does not look the same as in your images to check: https://www.screencast.com/t/G2A8b6EeJz Can you point out if the issue is still available?

Thank you!

Vlad S
tagDiv Staff

Hello!

We have tested this and we recommend you to remove and reinstall the social counter and this issue should be fixed.

Thank you!

Vlad S
tagDiv Staff

Hello!

When using a cloud library template most of the editing can be done using tagDiv Composer. As you can see here this is how you can edit your blockquote colors: https://www.screencast.com/t/g29ToWwn4

I hope this was helpful!
Thank you!

Vlad S
tagDiv Staff

Hello!

We can see what the license it is used for. You can freely set the purchase key for your starting website as long as for your dev website.

Thank you!

Vlad S
tagDiv Staff

Hello!

From what I can see the easiest way to fix this issue is to create more empty space around the image. https://www.screencast.com/t/7XrAOmtC1

Thank you!

Vlad S
tagDiv Staff

Hello!

We are sorry for the inconvenience! This has been fixed and all you have to do is to delete and reinstall the social counter plugin. This should fix your issues. Let us know the results.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please take a look at our video guide to see more about the options you have on mobile templates. https://www.youtube.com/watch?v=SpGkOnJeNZY&t=240s You don’t need to create multiple pages for your layouts.

Thank you!

Vlad S
tagDiv Staff

Hello!

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Vlad S
tagDiv Staff

Hello!

That you would be able to do if you create a code as shown in our video here and it should work: https://www.youtube.com/watch?v=biTpVVlr8j8&t=3s

Thank you!

Vlad S
tagDiv Staff

Hello!

I’m not sure I understand what you mean by WP Composer? All the Cloud library templates are fully editable using tagDiv Composer.

Thank you!

Vlad S
tagDiv Staff

Hello!

This should work, can you send us a screenshot of how you implemented the 404 template please ?

Thank you!

Vlad S
tagDiv Staff

Hello!

Please note that since you are using a template that is fully editable using tagDiv Composer you cannot bulk edit the fonts. You are now able to edit each element individually: https://www.screencast.com/t/SQuu3xp4zclF

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately at the moment this option is not available.

We are sorry for the inconvenience!
Thank you!

Vlad S
tagDiv Staff

Hello!

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Vlad S
tagDiv Staff

Hello!

That is happening on your website because it does not load fast enough. As you can see here you have this image that is blocked: https://www.screencast.com/t/hc1ycjDesRU Please find that image and remove or re-add it and everything should work a lot faster.

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately the Newspaper theme does not offer this option. For this you will have to test an external plugin.

Thank you!

Vlad S
tagDiv Staff

Hello!

That file size will increase with the number of settings done in theme panel. Unfortunately optimizing this file is not really possible at the moment.

Thank you!

Vlad S
tagDiv Staff

Hello!

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 48 hours.

Thank you !

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