Hello!

Indeed this option is not yet available. I have passed this to our developers to take a look and address this.

Thank you!

Hello!

Those files are some images used by the demo. How are you testing them to see if they are corrupt?

Thank you!

Hello!

Those files are some images used by the demo. How are you testing them to see if they are corrupt?

Thank you!

Hello!

Can you provide a link to your page ? Unfortunately the way you see those element seems to be broken, they should be displayed different.

Thank you!

Hello!

Please note that this issue is not theme related. From what I could find on google this topic seems useful: https://support.google.com/adsense/thread/115266050/google-adsense-low-value-content-error?hl=en

Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Thank you!

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Hello!

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 48 hours.

Thank you !

Hello!

Please make sure to clear your cache or try another device too. Now your menu works perfectly.

Thank you!

Hello!

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 48 hours.

Thank you !

Hello!

If you are searching for the general command from where all the modules pull it, it is located in here: https://i.imgur.com/0QiRXbB.png

Thank you!

Hello!

For the header, please make sure that you have set the Cloud library one: https://forum.tagdiv.com/header-manager/

Also you could ask your host to restore you a backup if you had one. But unfortunately if it has been weeks I don’t think they are still able to do it.

Thank you!

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Hello!

The invalid reply from server endpoint was due to a glitch in our server. That should be working now.

The footer cannot be modified from theme panel like all the other templates. For the footer you can simply open it in any template. Go on your homepage, select edit with tagDiv Composer and you’re able to edit your footer.

Thank you!

Hello!

We recommend you using image ratios full HD 1920x1080px or 800x600px. But please note that the irregular shapes of the blocks will not offer a full image, the image will always be a bit cropped in a way or another.

Thank you!

Hello!

Please try now. There was a small glitch that got fixed and it should work like a charm.

Thank you!

Hello!

Unfortunately this feature is not available in Newspaper Theme at the moment.

Thank you!

Hello!

Have you contacted your host as my colleague suggested? What is their resolution for this ?

Thank you!

Hello!

That is because your website is running a lot of processes and it takes a long time to fully load. I have inspected your website and as you can see it on GTMEtrix your page speed is pretty low: https://gtmetrix.com/reports/hornipodrevnicko.cz/uHwKr7vS/ Please start optimizing the speed of your website and the issue will be gone.

Thank you!

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Hello!

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 48 hours.

Thank you !

Hello!

If the pages are created like this: https://wordpress.stackexchange.com/questions/143031/how-to-create-custom-401-403-and-500-error-pages

You can create the page and as for the template part you can copy the code from another page and after that adjust and edit it to match your new page.

Thank you!

Hello!

Please provide a direct link to your website. Do not send shorter urls or bit.lys

Thank you!

Hello!

That is because your ROW setup. That can be fixed by setting your ROW correctly. Please follow our video guide to understand how the ROW layout works: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you!

Hello!

Please make sure that your areas are active. You need to have a template, if you select no header or no footer your area will be gone: https://www.screencast.com/t/4zg2ahtyN

Thank you!