Hello!

What are you using to translate your pages ?

Thank you !

Hello !

Please make sure that you have completed the update process correctly as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Please make sure that you have updated all the plugins too.

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Hello !

Unfortunately Newspaper Theme does not use takeover ads. You can try and search a 3rd party plugin for this.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

You can save elements for a structure. For example, create your ROW, right click on it and Save it as an element. You then will be able to find the element you created in TagDiv Composer elements.

You can fully edit pages from here: https://www.screencast.com/t/D1Bjd6b3

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a screenshot of your error.

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a screenshot of your error.

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please use this css code: .tdb_single_date time {
display:none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

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Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also please make sure that you clear your cache!

Thank you !

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello !

That can be achieved by editing the header template using the tagDiv Composer and removing the ROW Background image: https://www.screencast.com/t/lP5z6rvRkK

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Hello !

Unfortunately this option is not possible at the moment.

Thank you for your understanding !

Hi,

Our theme made a request for updates the covid data once at 3 hours (using timezone UTC GMT+0), the dates are get from here https://github.com/CSSEGISandData/COVID-19/tree/master/csse_covid_19_data and these are update frequency once per day.

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You will have to use a cloud library template and the header manager as you can see here: https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You will have to delete the ROW, drag the row and you will be able to delete them.

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Hello !

Your license will work on more subdomains so this will not be an issue.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

This issue is not Newspaper Theme Related. You will have to check your plugins or other conflicts.

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Hello !

Please follow our tutorial in order to learn how to use and setup the AMP plugin: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you !

Hello !

Indeed the code in our documentation may be older. Use the code google gives you and insert it according to our documentation.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !