Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
This will require custom coding which is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you !
Hello !
That is not a bug. That option can be achieved only by creating a smartlist: https://forum.tagdiv.com/smart-lists/
Thank you for your understanding !
Hello !
I have explained in my previous reply.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
That is how the layout has been built. You can use tagdiv composer to edit that: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s
Thank you !
Hello !
Your website does not seem to be working properly because not even google can find it.
Please disable all the plugins except tagDiv ones and re-inspect.
Thank you !
Hello !
Please clear your cache and make sure that your host clears your cache too. We have re-inspected your website from multiple devices and we cannot see that.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
We have tested your website and everything seems to be working properly.
Thank you !
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
Unfortunately this option is not possible in the mobile theme !
Thank you for your understanding !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
Please follow the next picture: https://www.screencast.com/t/BcS4h0GkiiC
Red – Category
Green – Subcategory 1
Purple – Subcategory 2
If that is correct, the Purple WILL NOT BE RENDERED.
Mega menus only display Red and Green !
Thank you !
Hello !
Please follow the next picture: https://www.screencast.com/t/BcS4h0GkiiC
Red – Category
Green – Subcategory 1
Purple – Subcategory 2
If that is correct, the Purple WILL NOT BE RENDERED.
Mega menus only display Red and Green !
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
The view count from your picture does not come from Newspaper Theme. That is a wordpress issue. You will have to contact wordpress support for that.
Thank you for your understanding !
Hello !
You can try and insert it manually in the header here: https://www.screencast.com/t/jcoaBqSJve1
Thank you !
Hello !
This is the MOBILE Theme layout: https://www.screencast.com/t/gZY29WAp In order to render the images you will have to activate the necessary thumbs: https://www.screencast.com/t/0sUdVQ9c3evT That can be activated from here: https://www.screencast.com/t/cAQywvNHAfN
Thank you !
Hello !
For chinese the excerpts must be set to limit the letters. Unfortunately it will not pickup chinese paragraphs. https://www.screencast.com/t/ttLFfnXR
Thank you for your understanding !
Hello !
I mean that IN posts you will have to edit the posts not the post layout.
For the top space you can use this css code: }
.td-boxed-layout .td-container-wrap.td-main-page-wrap {
overflow: hidden;
margin-top: -33px;
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
Thank you !
Hello !
This seems to be a caching problem, please make sure that you have cleared your cache and also ask your host to clear your cache.
Thank you !
Hello !
We have inspected your website and on mobile the search icon is not rendered.
Thank you !