Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Sorry for missunderstanding.

You can use this CSS code here: .tdb-logo-text-title,
.tdb-logo-text-tagline {
text-shadow: 4px 4px 2px rgba(0, 0, 0, 0.2);
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

Please note that the support team does not cover custom work: https://forum.tagdiv.com/newspaper-theme-support/

As mentioned above, this option does not come with Newspaper Theme so we, the support team cannot provide any solution for this.

Thank you for your understanding !

Hello !

Yes, this only works on Cloud Library post templates.

Thank you for your understanding !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

We have replied here: https://forum.tagdiv.com/topic/td-composer-is-not-working-4/

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also due to high support requests support can be delayed up to 24h.

Thank you !

Hello !

Please make sure that you have installed the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/ And that your website meets all the requirements: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Unfortunately the options you requested are not available at the moment.

Thank you !

Hello !

The social counter updates from 3 to 3 hours. It is not set to be instant.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please make sure that you have installed the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/ And that your website meets all the requirements: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme.

Thank you for your understanding !

Hello !

All the option of how a Mega Menu that can be achieved are found in our documentation here: https://forum.tagdiv.com/mega-menu/ or you can create a new page, and assign it to your menu.

Thank you for your understanding !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

You can add this code: .td-scroll-up {
bottom: 109px!important;
right: 19px!important;
}

The code must be inserted in here: https://www.screencast.com/t/s61BcemS2eW

Thank you !

Hello !

In order to inspect we need to know what the errors are. Please provide some photos or some more information in order to inspect and see what can be done.

Thank you !

Hello !

Please note that Advandced Ads Pro is not a tested and is not covered by the Newspaper Theme support team due tot our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Hello !

You can edit the block using tagDiv Composer as you can see here: https://www.screencast.com/t/ecnXVDpBLLl.

In order to adjust the featured image you will have to use a single post template from the cloud library and editing the featured image element using tagDiv Composer as you can see here: https://www.screencast.com/t/bCnthxms35

I hope this was helpful !

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

Thank you !

Hello !

You can edit the css of that element using tagDiv Composer as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

Thank you !

Hello !

Please open a new topic and provide as much information as possible, also some screenshots.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

TagDiv Composer will not work on WP Bakery or Elementor templates. TagDiv Composer does not work on any other templates except the ones created with it.

Thank you !