Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please provide a link to your website so we can inspect more.

Thank you !

Hello !

We have inspected your website using iOS and Android devices and the logo is showing up on both of them.

Please make sure you’ve cleared your cache.

Thank you !

Hello !

You can edit post template but not post content. You can follow our tutorial here for more: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

Unfortunately we recommend using only 1 page builder. Using both tagDiv Composer and WP Bakery will cause issues on you website.

Thank you for your understanding !

Hello !

Please provide a link to your website so we can take a look.

Thank you !

Hello !

I would like to take a look. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

I would like to take a look. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please note that page speed is not covered by the support team due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

For page speed you can contact our team here: https://tagdiv.com/premium-customization-services/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

For posts you should be able to edit them from Cloud library as you can see here: https://www.screencast.com/t/VTVJCpm4Jj

Thank you !

Hello !

Here at Tagdiv, our team is running the theme on 7.4.2 and couldn’t notice any issues at the moment. You can update and test to see. Just do not forget to create a full backup before updating.

Thank you !

Hello !

What theme version are you running ? Are you able to see the text on the TEXT tab ?

Thank you !

Hello !

1. Please provide a link to your website in order to inspect.

2. Unfortunately that option is not possible.

Thank you !

Hello !

That is available by translating the BY word in theme panel: https://www.screencast.com/t/TRqg5pyT And activate the option for blocks: https://www.screencast.com/t/PxNyMo80s1iz

Thank you !

Hello !

Unfortunately this option is not possible with Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Hello !

In order to update you can follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please note that in order to have tagDiv Composer active on your post pages you will have to use a Cloud Library template as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

The demos can be installed with or without content. If you have installed the demo without content it will look broken if your website does not have posts: https://forum.tagdiv.com/installing-demos/

In order to update you can follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Also you can take a look on our video tutorials here: https://www.youtube.com/user/tagdiv We are doing our best in adding at least 1 video per week.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

If you are using the Header logo elements please make sure to check the SHOW IMAGE and set the text and tagline for HIDE: https://www.screencast.com/t/uBKcjRGdder

Thank you !