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Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

If you need this in theme panel you will have to contact our custom work team here: https://tagdiv.com/web-development-services/ Unfortunately this is not covered by the support policy.

Thank you!

Vlad S
tagDiv Staff

Hello!

If you need this in theme panel you will have to contact our custom work team here: https://tagdiv.com/web-development-services/ Unfortunately this is not covered by the support policy.

If you’re using PRO Demos or cloud library templates you are able the add the ads directly into the template as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately no plugin was tested in this matter. As for the filtering, Our developers are working on refreshing this feature. Now if you choose Category and Tags, it will actually narrow your results, when it should expand the options. If you set a category and a tag, it will only show the posts that have that tag in that category.

We are sorry for the inconvenience!
Thank you!

Vlad S
tagDiv Staff

Helllo!

Unfortunately sticky ads are not available in Newspaper Theme. The only option available is presented here: https://www.youtube.com/watch?v=biTpVVlr8j8&t=3s

Thank you!

Vlad S
tagDiv Staff

Hello!

I see that you still have Mobile Theme plugin active, Would you like to use that or switch to Mobile Templates?

Also a good reference on the differences you can find in our video guide here: https://www.youtube.com/watch?v=SpGkOnJeNZY&t=237s

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately that is an untested plugin, therefore the support policy does not cover it. You can contact our custom work team here: https://tagdiv.com/web-development-services/ They may be available to adapt this over a fee.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello!

You can edit your responsive view from tagDiv Composer: https://www.screencast.com/t/rbS3krba You can see how to edit your mobile header here: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Vlad S
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the result!
Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately that option is not available at the moment in Newspaper Theme. We are sorry for the inconvenience!

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please note that TagDiv Composer only works on Post templates. It does not edit post content. If you want your posts to have different looks you will need to create or edit more post templates.

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

You can duplicate that post template, and assign it individually to categories. In this way, when you will edit the ad-boxes, you will edit the ads and only the ones from your specific category will be affected: https://www.screencast.com/t/CY9EVwh9

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately at the moment it is not possible to exclude tags. What you can do is to only add those that you want: https://www.screencast.com/t/6sFcnEs5

Thank you!

Vlad S
tagDiv Staff

Hello!

From what I can see you have too many project that are not finished: ” nella quota rimangono 10 projects. Richiendi un aumento o elimina dei progetti. ”

I have just tested and all the steps in the guide are working.

Thank you!

Vlad S
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the result!
Thank you!

Vlad S
tagDiv Staff

Hello!

The issue above was because the code was not properly inserted in the column text element: You can use the column text element in order to render shortcodes or use HTML codes.
Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please provide more information about this. I’m not sure what exactly is not working. Please provide some screenshots of your error.

Thank you!

Vlad S
tagDiv Staff

Hello!

Yes, the Newsletter option only renders the code unfortunately with no action over it.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please make sure that the requirements are met here: https://forum.tagdiv.com/requirements-for-newspaper/ If you are not able to change this, you can ask your host to increase the requirements based on our post.

Thank you!

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