Hello !
Unfortunately there is no tutorial for this at the moment.
We are sorry for the inconvenience !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
Sorry for misunderstanding your issue.
Here is the CSS for the button background: .wp-block-button:not(.is-style-outline) .wp-block-button__link {
background-color:blue;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
I hope this was helpful !
Thank you !
Hi,
Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.
Thank you for your understanding!
Hello !
We are sorry for the inconvenience ! Due to the high number of e-mail request we are a bit late on them. Our team is doing their best in answering all the topics as fast as possible.
Thank you !
Hello !
We are sorry for the inconvenience ! Due to the high number of e-mail request we are a bit late on them. Our team is doing their best in answering all the topics as fast as possible.
We will reply via e-mail.
Thank you !
Hello !
From what you can see one of the issues that you’re facing are some files from your wp-content as you can see it here: https://www.screencast.com/t/y7lPw1XHXhU
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
Hello !
As mentioned above this option is not available with Newspaper Theme.
You will have to use a 3rd party plugin. Unfortunately we haven’t tested any so we cannot recommend one.
Thank you !
Hello !
We are sorry for the inconvenience ! Due to the high number of e-mail request we are a bit late on them. Our team is doing their best in answering all the topics as fast as possible.
We will reply via e-mail.
Thank you !
Hello !
Please note that in more that 95% of the cases this issues are caused by plugins and system status.
If you’re still experiencing this issue please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
1. I don’t quite understand what you are trying to achieve.
2. In order to create the header please follow our header manager tutorial. This will apply to your whole website: https://forum.tagdiv.com/header-manager/
3. Unfortunately you cannot at the moment. You will have to go through each element using tagdiv composer and set the fonts. It is recommended to use 1-2 fonts at most.
4. Here are all the elements that Pro Demo imports: https://www.screencast.com/t/JZHc6nDNj This is for the default.
I hope this was helpful !
Thank you !
Hello !
Unfortunately that option is not available. That can be fixed only by using the excerpt.
Thank you for your understanding !
Hello !
We are sorry for the inconvenience ! Due to the high number of e-mail request we are a bit late on them. Our team is doing their best in answering all the topics as fast as possible.
We will reply via e-mail.
Thank you !
Hello !
Unfortunately we have to test and see what is going on. If you have doubts you can send us your credentials via Gmail Confidential: https://support.google.com/a/answer/7684332?hl=en
Thank you !
Hello !
In order to have the design you want I would recommend you to create 2 layouts on the same page and use the hide option as you can see here: https://www.screencast.com/t/lloxvTHa
I have added 2 blocks exactly the same. You can customize one and go to the mobile viewport and Hide it. That will hide the block on mobile. you will see it only on Desktop.
In this way you can create your custom mobile page that can be different from the desktop view.
I hope this was helpful !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
We will reply via e-mail !
Thank you !
Hello !
If you want to use this option using wp bakery you will have to create that page / template from scratch. WP-Bakery does not work on tagDiv Composer created templates. You can achieve this using tagDiv Composer by editing the ROW to Stretch: https://www.screencast.com/t/UyDMLKHGu
I hope this was helpful !
Thank you !
Hello !
For that you will have to edit the sticky mobile header by going in here: https://www.screencast.com/t/ZzHrwIT5 That option is to activate the menu in composer.
Thank you !
Hello !
Please provide a link to your website in order to inspect it.
Thank you !
Hello !
Unfortunately the Newspaper Theme does not have this option. You will have to use a 3rd party plugin for this. We cannot recommend any since our developers haven’t tested any in this matter.
Thank you !
Hello !
We have inspected your website and now the icons are not available.
Please activate them and we will take a look.
Thank you !
Hello !
For that you will have to edit the sticky mobile header by going in here: https://www.screencast.com/t/ZzHrwIT5 That option is to activate the menu in composer.
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
Hello !
Please note that the tested plugins list can be found in here : https://www.screencast.com/t/2jsVqfpO45 Other plugins are not tested and they are not covered by the support. You will have to test them and see which one fits the best for you.
Video and photos can be found in the Media Library ( Dashboard – Media library )
Thank you !