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Vlad S
tagDiv Staff

Hello !

You should go into your cpanel or ask your host to disable all the plugins for you. After that activate the Newspaper Theme and TagDiv plugins. Also please make sure that you have all the system requirements as in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to use a header from the header manager in order to be able to fully edit it with tagDiv Composer. You can follow my video: https://www.screencast.com/t/cNDRpEOP0GjU

In order to use a header I suggest you to follow closesly this tutorial: https://forum.tagdiv.com/header-manager/

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

AMP Works only with Mobile Theme. Please read our documentation: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you !

Vlad S
tagDiv Staff

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

Please make sure that the code you use is working proper. You can disable the Newspaper theme and check it on the default ones. Normally the footer.php should work.

Let us know if it works on default theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use the column text element in order to render shortcodes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Thank you !

Vlad S
tagDiv Staff

Hello,

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.

Thank you!

Vlad S
tagDiv Staff

Hello !

That is because you’re using WP Bakery. Please add this custom css code: .single .td-post-content .vc_row {
margin-left: auto;
margin-right: auto;
}

In here: https://www.screencast.com/t/6Ppnv2F2lz

Thank you !

Vlad S
tagDiv Staff

Hello !

Are you sure that you are using Newspaper Theme ? After inspecting your website nothing from your css lets us know that you’re using Newspaper Theme.

Please check and let us know.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately tagDiv Composer cannot be used on editing actual posts. You can edit Cloud templates and pages. You can import a post template and edit it to fit your tastes then apply it: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

You should be able to edit that using the tagDiv Composer or go into Appearance – Widgets.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you clear your cache. Also please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

By the looks of it you should be able to edit that template using the tagDiv composer. You will have to go into Dashboard – Cloud Templates: https://www.screencast.com/t/L83oxCERiRt And you should have a Single Post template which can be edited using the tagDiv Composer.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Vlad S
tagDiv Staff

Hello !

If you’re using the mobile theme plugin you do not have the ability to use the cloud templates. You will need to deactivate the mobile theme plugin.

Thank you !

Vlad S
tagDiv Staff

Hello !

It would be easier to use the Regenerate Thumbnails plugin: https://prnt.sc/qkpq4p select this option AFTER you have deactivated all the unwanted thumb sizes

This should fix your issue.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

This is a strange situation. The two of them should not conflict but you can try and insert the code in Theme Panel – Ads – Header Ad.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

We will reply via e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

We have inspected your website and everything seems to be in order. Please clear your cache and make sure that the issue is still there.

Thank you !

Vlad S
tagDiv Staff

Hello !

Indeed this option is not available, We recommend using the single image element from the tagDiv Composer.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry but I don’t quite understand what do you mean. Please be a bit more specific.

Thank you !

Vlad S
tagDiv Staff

Hello !

The only option is the one I showed above, nothing has changed, this is the same as in the older versions of the Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately auto rotate ads is not an option with Newspaper Theme. You can use a third party plugin for that and insert it in the theme. Also you can use the AD Box element that can be found in tagDiv Composer: https://www.screencast.com/t/L05DFunSHP;

Thank you !

Vlad S
tagDiv Staff

Hello !

1. We are sorry for the inconvenience but Newspaper theme does not have this option.

2. You will need to use the SEO Yoast plugin. That offers this feature.

Thank you !

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