Hello!
Can you provide us a link to your website in order to take a look.
If you’re using standard templates the default option should work perfectly.
Thank you!
Hello!
No, Our team replies to all the topics from the latest to newest. That is an autoreply which Gmail sends. Our team will reply to your e-mail as soon as possible.
Thank you!
Hello!
We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
It is working. That function only renders WordPress function. Please provide a link to your website in order to inspect.
Thank you!
Hello!
Please provide a link to your website. Also let us know exactly where have you implemented your ads.
Thank you!
Hello!
Unfortunately only in posts and pages the Mobile theme can be set to be without mobile theme. You will have to disable the Mobile theme plugin in order to see the correct template.
Thank you!
Hello!
Can you send us a link to your website in order to inspect?
Thank you!
Hello binwebonlinesolutions !
Please make sure to install and activate all the plugins required. TagDiv Composer, TagDiv Standard pack, tagDiv Cloud library.
Thank you!
Hello!
We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
Please take a look at our guides here: https://www.youtube.com/watch?v=biTpVVlr8j8 Also make sure that your code is correct.
Thank you!
Hello!
We recommend using the ROW settings, stretch row feature is the best to go with.
Thank you!
Hello!
If that plugin offers you a shortcode you can use the Column text. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.
Thank you !
Hello!
Please disable the H1 on the logo using tagDiv Composer as you can see here: https://www.screencast.com/t/ZldcJWD2Sj
Thank you!
Hello!
Unfortunately on those sides you can only edit the background from Theme Panel – Backgrounds.
Thank you!
Hello!
In order to do that you will have to install a post template from the Cloud library: https://www.youtube.com/watch?v=6m8-EebnfM0
For the design you have you can edit the social counter from Appearance – Widgets: https://www.screencast.com/t/XVRKI36YY2
Thank you!
Hello!
Please provide a link to your website. If you are using a PRO demo you will have to do it using tagDiv Composer: https://www.screencast.com/t/lnEW3DePVM3
Thank you!
Hello!
Yes, that will help in your issue once the plugin is fixed.
Thank you!
Hello!
Yes, that will help in your issue once the plugin is fixed.
Thank you!
Hello!
Can you send us a link to your website in order to inspect this issue on the Microsoft browser?
Thank you!
Hello!
Please note that at the moment the CSS Analyzer tool is running in some issues and we don’t recommend using them at the moment until the issue is fixed by our developers.
Thank you!
Hello!
I recommend you this guide in order to see what are the options in optimizing your images: https://kinsta.com/blog/optimize-images-for-web/ as for the what images, you can see that in GTMetrix here: https://www.screencast.com/t/wVLN6VP47EA on the waterfall tab you will see all the images that need to be taken a look at.
I hope this was helpful!
Thank you!
Hello!
We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
Please note that we do not recommend removing theme files that may be used. Do you still use the Covid data elements on your website ?
Thank you!
Hello!
This is a notice that appears on older theme versions unfortunately. Please update to the latest version and this issue is gone: https://forum.tagdiv.com/how-to-update-the-theme-2/
We recommend you to update via FTP.
Thank you!
