Hello !

Please provide a link to your website in order to inspect!

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hello !

You can install it over. The files will overwrite automatically.

Thank you !

Hello !

You will have to upload by removing the old files and uploading the new ones, same for the child theme. Also in order to use child theme please follow our tutorial: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Hello !

The PRO is just another demo, different looks but it works the same as the other ones.

I hope this was more helpful !

Thank you !

Hello !

We are sorry for the inconvenience !

We have seen this issue only once and now so it is uncommon, Can you please try and check if this issue still persists on a default theme ?

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The PRO stands only for the name, You can easily switch from one demo to another and if you want to make changes you can make them using the tagDiv Composer.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hello !

In order to remove the Newspaper Theme you can deactivate and delete the plugins and do the same for the Newspaper Theme: https://www.screencast.com/t/RxqOffi0

Thank you !

Hello !

Please let us know what e-mail adress have you sent you message from. If you do not get an answer in maximum 72 hours on a weekend then your e-mail hasn’t arrived to us.

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

That is because all of your elements are in 1 ROW, add another row to separate the zones as you can see it here: https://www.screencast.com/t/zS0vlnbHMCTQ

Thank you !

Hello !

Search for it in this section and remove it: https://prnt.sc/pt2myw

This show fix your issue.

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Also please note that we use GTMetrix to test websites and you can see there all the issues that can be improved: https://gtmetrix.com/reports/scienceandtechnologyresearchnews.com/WnJLtnsG

Let me know the results!

Thank you !

Hello !

Unfortunately the long link seems to return wrong, can you post a picture of it ?

Thank you !

Hello !

We have investigated your website and everything seems to be in order with your instagram. Let us know if the issue is still there and also post a picture of your issue in order to find it faster.

Thank you !

Hello !

I am sorry but what exactly are the plugins that you cannot install and access ?

Thank you !

Hello !

I am sorry but your website url is not working. Please provide a proper link in order to inspect.

Thank you !

Hello !

That can be added by editing the ROW layout as you can see it here: https://www.screencast.com/t/SXOAqHMiSWfm

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortuantely that option is not available with Newspaper Theme at the moment.

We are sorry for the inconvenience !

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!