Vlad S Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Vlad S Hello !
Unfortunately the excerpt works on every single word from the theme. You cannot choose where the excerpt to work.
We are sorry for the inconvenience !
Thank you !
Vlad S Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
In order to insert a gallery please follow our tutorial here: https://forum.tagdiv.com/gallery-2/
Thank you !
Vlad S Hello !
Please provide only the password to investigate the website, do not post credentials here.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Sorry for missunderstanding your issue.
You can if you split the row in 2 as you can see it here: https://www.screencast.com/t/nDn8y3mi
Thank you !
Vlad S Hello !
In order to display all the 4 photos you will have to add them in here: https://www.screencast.com/t/il7c57PdDro
Thank you !
Vlad S Hi,
From what I can see the mobile theme is still appearing on desktop version, this is usually a cache plugin conflict, please deactivate your it and check to see if this will still happen, also we recommend to use WP Super Cache plugin.
Thank you!
Vlad S Hello !
We have inspected your website on iOS devices too and your share buttons work. Please try again and see if everything works out fine.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please note that we do not recommend removing any files from the theme. Also after testing your website using the GTMetrix you can see that there are many things to improve except disabling your theme files: https://gtmetrix.com/reports/www.streamwijzer.nl/vBQlGJ7f
Thank you !
Vlad S Hello !
You can change that using a CSS Code as you can see it here:
.td-influencer .td-flex-home-cat .td-post-category:before {
background-color: blue;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
Thank you !
Vlad S Hello !
That is not available. You can change the theme colors from theme panel and also you can edit the template in order to change the colors. You will have to change the ROW background color in order to achieve the black version as you can see it here: https://www.screencast.com/t/qq7Mm87ee6
Thank you !
Vlad S Hello !
As you can see even with WP Bakery the text with title still works. If it doesn’t on your end please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
The support period means only support. You will always have access to the updates. In order to renew your support you can access it here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
From what I know there was some changes in Instagram roles so you’ll need a token access from Instagram to can show that Instagram feeds; there will be a new implementation in our Instagram widget in the coming update that we hope will solve this problem, meanwhile you’ll need to find a plugin that can display Instagram feeds.
Also provide a link to your website in order to inspect.
Sorry for the inconvenience!
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Your website require a password in order to inspect it. Please provide it.
Thank you !
Vlad S Hello !
You can integrate Mailchimp using the Newsletter plugin as you can see the tutorial here: https://forum.tagdiv.com/the-newsletter-plugin/
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
In order to insert the Newsletter plugin please take a look at our tutorial: https://forum.tagdiv.com/the-newsletter-plugin/
Thank you !
Vlad S Hello !
If I request a qr and load it directly on my phone. It works both ways. We have tested it multiple devices.
Thank you !
Vlad S Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
In theme panel – background you will be able to edit it as you can see it here: https://www.screencast.com/t/s3avfFeTN
Thank you !
Vlad S Hello !
As mentioned above that option comes from wordpress not from Newspaper Theme and is not editable.
Thank you for your understanding !
