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Vlad S
tagDiv Staff

Hello !

I pressume you mean the part wich includes the latest articles section. That one comes from the page building so you will have to edit the page in order to have that removed so you can edit it using the composer: https://www.screencast.com/t/uzXRgXTiHlH

That also can be translated by going into Theme Panel – Translations.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

Thank you !

Vlad S
tagDiv Staff

Hello !

You should be able to edit that using the tagDiv Composer as you can see it here: https://www.screencast.com/t/rQAtmQzi2

Thank you !

Vlad S
tagDiv Staff

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you are using WP Bakery you can try use the text with title element from the tagDiv Composer. If you disable wp bakery you can use Column text element.

Thank you !

Vlad S
tagDiv Staff

Hello !

After some testing we found out that you can insert the shortcodes using a text with title element from the tagDiv Composer. You can try that or if you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

If the website worked out fine before the migration then the migration itself caused a conflict.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that all the requirements are up to date as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

They do not appear on desktop because they were not configured to work with desktop. If you look on your website from a mobile phone you will be able to see them.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

You will have to set the excerpt to words not as you can see it here: https://www.screencast.com/t/fP0isRl2OBXe

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Unfortunately that option comes from WordPress. You will have to contact wordpress in order to help you with that.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please make sure that you follow all the steps found in our tutorial here: https://forum.tagdiv.com/header-manager/

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to add the Breadcrumb element from the tagDiv Composer in order to see it: https://www.screencast.com/t/vazQ9Vmc3bI

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Also please provide the api codes in order to test them.

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

The easiest way would be to set a sidebar using the tagDiv Composer and add an AD Box Element in it. On posts you will have to use a single post template from the cloud library: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

That is not a slider, just a slider effect. You can simply press on the tagDiv Composer as you can see here: https://www.screencast.com/t/Q4qYhi3n And start editing.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that your breadcrumbs are active as you can see it here: https://www.screencast.com/t/PfB8M7HB4di

Thank you !

Vlad S
tagDiv Staff

Hello !

Provide us wp-admin and we will see if we can fix this issue with that.

Waiting on your e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can get the templates from here: https://www.dropbox.com/s/mtczc43qdg96ca5/examples.zip?dl=0

Thank you !

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