Hello !

Who is your weather code provider ?

Thank you !

Hello !

Please provide a link to your website in order to inspect and see what can be done !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

For chid theme please make sure that you have set it up properly according to our documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

To revert you will have to either reinstall the newspaper theme or delete the child theme settings done by you.

Thank you !

Hello !

The revolution slider comes in bundle with Newspaper Theme. You can use it without activation.

Thank you !

Hello !

For the weather wiget you will have to contact the widget support.

We have not tested the plugin mentioned by you so we cannot say for sure if that will work or not. You will have to test it and see how it will work !

Thank you !

Hello !

That is an wordpress feature and cannot be removed.

Thank you !

Hello !

That option comes from WordPress and you will have to use Gravatars. Find out more about it here: https://wordpress.org/support/article/how-to-use-gravatars/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The files are all over the theme. There is no “save” file. We have clients who lost their website due to different reasons but they all simply reinstalled the backup and everything was fine.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately on posts you will have to setup a single post template in order to edit it in the same way as on the homepage. Find out more about it here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

If you are using the mobile theme plugin that option is not available.

If you are NOT using the mobile theme you can edit your page using the tagDiv Composer and arrange the elements as you wish: https://www.screencast.com/t/2pYwA45L

Thank you !

Hello !

Unfortunately not. That option is not available at the moment.

Thank you for your understanding !

Hello !

Unfortunately yes, even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

Deactivate the WP Bakery and check if the issue is still there.

Thank you !

Hello !

That comes from the wordpress but you should be able to use it since other users see it. You could try another browser.

THank you !

Hello !

Please provide a link to your website so we will inspect and see what can be done !

Thank you !

Hello !

When using Cloud Template header the sticky header must be edited with tagDiv Composer Header Manager and you can set it up from here. If it is empty you will have to add content in it in order to display: https://www.screencast.com/t/Bzi8kbneOKQc

Thank you !

Hello !

The best would be to add the wp-memory limit in the wp-config file. Find out more about it here: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Thank you !

Hello !

Please make sure that all the requirements are up to date as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/6qnUO4zA ; https://www.screencast.com/t/Oxue274e

Thank you !

Hello !

The next update is in test phase at the moment so it will be released very soon.

Out beta testers are working on it as we speak.

Thank you for your understanding !

Hello !

The only option available is the Newsletter as you can see it here: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you for your understanding !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !