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Vlad S
tagDiv Staff

Hello !

The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH You can disable that and replace it with a Flex block that has more editing options.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience !

Can you please provide a screenshot of the steps you took to implement the background video ? Also a link to your website where that background was working.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately that is not possible at this time. The only platforms supported to become featured videos are: Youtube, Vimeo, Dailymotion, Facebook and Twitter.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look and see what the issue could be.

Thank you !

Vlad S
tagDiv Staff

Hello !

By using the tagDiv Composer you are able to change that style on your header: https://www.screencast.com/t/KgzeWI3ylhLu

Please make sure that all the pages have the same header style.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you still want to use Newspaper Theme we can take a look on how you implement the ads and what might go wrong. You can see more information about it here: https://forum.tagdiv.com/ads-adsense-overview/

If not, We are sorry for the inconvenience, We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you will have to use tagDiv Composer and create the “space” for where the sidebar will show up: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

After that you will be able to add the Widget Sidebar element which will render the sidebars you choose from Appearance – Widgets: https://www.screencast.com/t/YdjLQHfH5M

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you will have to use tagDiv Composer and create the “space” for where the sidebar will show up: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

After that you will be able to add the Widget Sidebar element which will render the sidebars you choose from Appearance – Widgets: https://www.screencast.com/t/YdjLQHfH5M

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see here on GTMetrix: https://www.screencast.com/t/nD0t2gpxrdU ; https://gtmetrix.com/reports/www.prokrecka.cz/0NYs76Xv/ The issues come from autoptimize not being set up properly, you also have some images that are too large. And also the ads mut be optimized.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a link to your website in order to take a look ?

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

For this we will have to investigate and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

If we are talking about the issues presented in the first reply I have already inspected and everything seems to be working fine now. Everything works correctly.

Please make sure to clear your cache or use another browser to test.

Are there any other issues ?

Thank you !

Vlad S
tagDiv Staff

Hello !

For this we will have to investigate and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

The AD size is correct. You will only need to re-design the content. As you can see on the repubblica the text is smaller and closer to the edges, as you can see their text is pretty close to the edge: https://www.screencast.com/t/LcltYuUT

Thank you !

Vlad S
tagDiv Staff

Hello !

So you want to modify the search icon here: https://www.screencast.com/t/N3A6cKsnzaK ?

Can you let us know what font do you see in the composer ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a link to your website in order to see which solution will work there.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is the sticky header. If you say that this is disabled it means that you are facing a caching issue. Please make sure to clear all your cache and try again. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

As mentioned above, Depending on the size this stays good on your end too. But smaller screens, mostly laptop screens will not see it well. Also you can see on the website sent to you that the content of the AD is smaller and more compact: https://www.screencast.com/t/sk5agvGoNmD2 ; https://www.screencast.com/t/yrZAlFFcj

Resizing the content of the Ad should help you have better quality on smaller screens too.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

If you have an adbox inside a ROW and the ad is empty there will be nothing displayed. As you can see here: https://www.screencast.com/t/yzaUHdJkj ; https://www.screencast.com/t/27KnXPzJMjST

I hope this helped !

Thank you !

Vlad S
tagDiv Staff

Hello !

The background Ad is not. As you can see on your end the theme is fully responsive. But having a Background ad will not work properly on small screens or other viewports.

You can test on your website too by making the page smaller, imagine how the ad will look over this: https://www.screencast.com/t/IITdUvye6n You need to keep the content readable for users.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately Newspaper Theme only renders the generated codes from the sources. This may be possible if you get in touch with the support that create the source code.

Thank you !

Vlad S
tagDiv Staff

Hello !

The recommendation is 1920x1080px ( full HD ). Using that image size is how all the block should work very well around it. The x 0 option will make the image to auto adjust it’s height around the block.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

That you should be able to change using tagdiv Composer. Open tagDiv Composer and scroll to the bottom of your page, there you should be able to click and change that element: https://www.screencast.com/t/oN4gT1cIeB

Thank you !

Vlad S
tagDiv Staff

Hello !

Are you using the mobile theme plugin ? Please send us a link to your website in order to see how can this be managed.

Thank you !

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