Hello !

No, this issue is not being displayed on our side, neither on other clients.

Thank you !

Hello !

No, On our end everything works out fine.

Thank you !

Hello !

I have answered. As you can check after clearing the cache your header worked out fine.

Thank you !

Hello !

Your website has no posts and also is not using the Newspaper Theme.

Thank you !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Contact us via e-mail and we will provide ip there.

Thank you !

Hello !

Unfortunately without access we cannot help you.

We are sorry for the inconvenience !

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please make sure that you have completed your system requirements before installing the Newspaper Theme as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Hello !

We will answer via e-mail.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can use this code as you can see here: https://www.screencast.com/t/hOypdVbE7y

.td-footer-wrapper .td-pb-span4 {
text-align: center;
}
.footer-text-wrap {
text-align: center;
}


The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

We have re-tested your page and now everything seems to be in order: https://www.screencast.com/t/JQ3yaLio

Let us know if the issue is still there.

Thank you !

Hello !

We have tested your website and everything seems to be in order. Please let us know if the issue is still there.

Thank you !

Hello !

We have not officially tested this plugins except Yoast. We have seen clients using them but we cannot say for sure that they will work 100%.

Also please note that untested plugins are not covered by the support team due to the support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

Here is the standard code: https://pastebin.com/if8Z4Gp9

Thank you !

Hello !

As you can see here you will have to upload your logo into the Theme Panel – Header: https://www.screencast.com/t/yrrmExr5dgrI

Thank you !

Hello !

Unfortunately that option comes from wordpress and it is not editable.

Thank you for your understanding !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !