Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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If you have contacted us by e-mail we will answer via e-mail !
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Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
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Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
You will have to import a single post template from the cloud library. Only the Cloud Library templates and demo are fully editable with tagDiv Composer.
Find out more about it here:https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
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Sorry for missunderstanding your issue !
That option can be edited by going into theme colors as you can see here: https://www.screencast.com/t/SBZRKLBhH
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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Cloud templates / Demos are fully editable using the tagDiv Composer as you can see here: https://www.screencast.com/t/bfLEay7P7aQ
You will have to edit the ROW background color.
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Please make sure that you have the correct code since nothing seems to render it. Also you can find out more about it here: https://forum.tagdiv.com/weather-widget/
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Unfortunately not !
The featured video works only with Youtube video.
We are sorry for the inconvenience !
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Hello !
Now wordpress uses gravatar and that is where you will need to change the users avatar: https://usersinsights.com/wordpress-user-avatar/
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Hello !
That option comes from wordpress not Newspaper Theme. After a quick google search I’ve found this result that may help you: https://www.isitwp.com/redirect-back-to-referring-page-after-login/
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Hello !
That can be achieved by setting up the breadcrumbs as you can see here: https://www.screencast.com/t/SyhukCJ3fuwb
I hope this was helpfull!
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Hello !
There is a known issue with the VISUAL mode in text editor due to the latest Google Chrome updates. This feature works on all the others browsers.
This issue will be fixed in the future updates !
Thank you for your understanding !
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We are sorry for the inconvenience!
I would recommend going 1280×1024. The script enlarges it due to aesthetic purposes.
Thank you for your understanding !
Hello !
Indeed there were made some changes into the google schema and our developers are working on it as we speak.
This issue will be fixed in the future updates !
Thank you for your understanding !
Hello !
You can copy the content of the page into another page in order to duplicate it: https://www.screencast.com/t/OmAAoiFl
I hope this was helpfull !
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Hello !
This is what 3 iphones from our department see: https://www.screencast.com/t/3CJOnhhGF9
Please make sure that you have cleared your browsers cache.
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Hello !
As mentioned in the e-mail. Please try change the image size using a software like photoshop or something similar and try again.
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Hello !
Please make sure that you have completed your system requirements before installing the Newspaper Theme as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
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Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !
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Hello !
The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor.
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
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Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !
Thank you !
Hello !
Unfortunately those are textbox created by wordpress. You will have to contact wordpress support in order to find answers to this questions.
We are sorry for the inconvenience !
Thank you !