Hello !

Please post a link to your website in order to inspect !

Also there is not a fixed size because there are infinite posibilities in order to have a logo. Please find more about it here: https://forum.tagdiv.com/logo-favicon/

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Hello !

That is because you have not selected the sticky header. That can be done by activating the function here: https://www.screencast.com/t/UCLABxKNetog

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Hello !

Thank you for letting us know ! There is indeed a bug with this and I have passed it to our developers in order to fix it.

We are sorry for the inconvenience !

Thank you !

Hello !

There is no fixed sized but I would recommend going 1800×1400-ish, also please make sure that you upload the photo in full size as you can see here: https://www.screencast.com/t/Oxue274e

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Unfortunately not. The tagDiv Composer is the MUST Have plugin in order to have Newspaper theme fully functional.

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Hello !

That option comes from wordpress and can be added by simply clicking on the featured image and add the caption as you can see here: https://www.screencast.com/t/hltuWeHGd8R

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Hello !

Yes, in order to send a screenshot you will have to paste the screenshot link here: https://www.screencast.com/t/oLijAqDKRS3

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Hello !

Unfortunately we do not offer any other methods. You can try this confidential method offered by Gmail: https://support.google.com/mail/answer/7674059?co=GENIE.Platform%3DDesktop&hl=en

Let us know if you prefer this method.

We are sorry for the inconvenience !

Thank you !

Hello !

Here is a Step By Step tutorial on how to update the Newspaper Theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

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Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please provide a proper picture and also include a link to your website in order to inspect. Let us know what exactly do you want to achieve in order to let you know what can be done !

Thank you !

Hello !

We are sorry for the inconvenience !

We are not ignoring anyone. We are well aware of this issue which is caused by the latest Google Chrome updates ( it works fine on other browsers ). Our developers are doing their best at fixing this issue as soon as possible.

Thank you for your understanding !

Hello !

You will have to contact host due to the fact that the restriction is made by them. They will have to look into it and allow access.

Thank you !

Hello !

Please provide a link to your website in order to inspect !

Thank you !

Hello !

Sorry for missunderstanding your issue !

You want to have the featured video / image at the begining of the content right ?

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

In order to display a slide you have 3 options:

– Big Grid Slide and the Slide are post slides. Simple sliders with posts in them.
– Revolution slider is a multipurpose slider. You can find more about it here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

In order to show only some posts in the blocks you will have to edit their filters as you can see here: https://www.screencast.com/t/hOzESgmyB2j

Thank you !

Hello !

Most likely amp has JSON because it uses the official AMP plugin. Also making modifications to your structured data will require custom work on probably all the Newspaper Theme files. An example can be this: https://www.screencast.com/t/mkK3UwMm

You can find out more about it here: https://developers.google.com/search/docs/guides/intro-structured-data

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Hello !

For that you will need a mega-menu. Please find out all about it here: https://forum.tagdiv.com/mega-menu/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The Video Playlist is as it sounds, a playlist. You can paste the link to the videos you want from youtube and it will create a playlist.

Thank you !