Hello !

Does the error started after you have updated the Newspaper Theme ?

What do you mean by hover ? The zoom in function ?

Thank you !

Hello !

If you are new to Newspaper theme we DO recommend taking a look at our documentation. This issue is caused due to failure on achieving the Newspaper Theme System Requirements. Please follow the steps you find here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

We do recommend using the PHP version to 7.2 also as @Calin mentioned, this usualy happens when running the low on System Requirements.

Let me know if this was helpfull !

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Unfortunately you cannot have the design you want. If you disable the mobile theme you will have the same layout as on desktop.

Thank you !

Hello !

Answered here: https://forum.tagdiv.com/topic/use-video-playlist-with-last-videos-of-youtube-2/

Please do not create multiple topics with the same issue !

Thank you !

Hello !

The Video playlist is as it sounds, an element wich helps you to create a playlist from multiple videos Unforutnately you cannot have the function you want with Newspaper theme. Maybe you can obtain this with a plugin.

Thank you !

Hello !

Please provide a link to your website so we can inspect.

Thank you !

Hello !

If you are using the WP Bakery you can disable the gutenberg from here: https://prnt.sc/oryaap

Thank you !

Hello !

Please take a look at this picture: https://www.screencast.com/t/0SLCz8u12xJ5 You have to set where you want your Ad to appear, like after 2 or 3 paragraphs.

Thank you !

Hello !

Please take a look into this topic regarding the same request: https://forum.tagdiv.com/topic/back-and-next-buttons/

Thank you !

Hello !

If that livens was use only some tests, then all you need to do is to reset the key from that website test and activate it on the new website.
How to remove the licence key? simply reset the license key in the theme system status panel.
– https://www.screencast.com/t/rdjQDTbokwT
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello !

For the elements added with the tagDiv Composer you will have to edit them using the TagDiv Composer and edit the ROWS as you can see here: https://www.screencast.com/t/Z8uo9l1Dqll

Thank you !

Hello !

The options to make changes of the layout in the tagDiv Composer can be found here: https://www.screencast.com/t/O96cFxzr All you have to do is scroll a bit down and there you should be seeing them as you can see.

Thank you !

Hello !

Sure ! Here is the CSS Code: .td-scroll-up {
background-color: black;
}

Thank you !

Hello !

Please make sure that you have followed all the steps found in our documentation regarding the Newspaper Theme: https://forum.tagdiv.com/install-via-wordpress/ Also is Mandatory to have all the system requirements up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Please take a look at those 2 guides for a better understading of Newspaper theme and a proper installation.

Thank you !

Hello !

Please provide a screenshot of your issue for a better understanding. Maybe this updated guide will help you: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thnak you !

Hello !

Please provide a link to your page or a screenshot to understand better what you want to achieve but I think that the Text With Title element would work the best, you can try the Text With Title element and see if that fits your needs better, also the html code goes in to the Text Mode as you can see here: https://www.screencast.com/t/K3ZCSHgO9NIW

I hope this was helpfull !

Thank you !

Hello !

If you are having trouble with it’s’ speed that is probably due to System Requirements not being completed. Please follow this tutorial in order to have everything on point: https://forum.tagdiv.com/requirements-for-newspaper/

Also you can take a look at this page speed increaser tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

If not, we will be able to provide a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Sorry for missunderstanding your issue !

In order to change the blocks title style into what you want you will have to edit the text, the background color and text color: https://www.screencast.com/t/cqhK6D2W0QKK If you want you can try the Header templates that are above Title background color and see if is there one that fits you.

Also you will have to remove the ajax options from the Filter tab here: https://www.screencast.com/t/KGTzZKu7VwX

I hope this was helpfull !

Thank you !

Hello !

We are sorry for the inconvenience !

Since you have hired someone to do custom work it is impossible for us to know what they have changed. I’ve noticed that your mobile menu doesn’t even work. That is caused in 99% of the time by plugins. You can start by deactivating all the non-theme related plugins and see wich one crashes your menu.

Also for the php scripts, the issue is that they are spread all over the theme and it would be a very hard work to identify all of it and repair it.

We have no reported issue on the menu in Firefox, this could be again, caused by plugins.

I suggest you to either contact the agency and fix their mistakes or you could reinstall the theme and start it again. I know it doesn’t sounds ok but it may be the best way.

I hope this was helpfull !

Thank you !

Hello !

After a bit of digging i’ve found the problem and it’s not our theme. Please see the difference between this 2 brackets: https://www.screencast.com/t/ajoFHC2qKBCX ; https://www.screencast.com/t/Phf0XQH7P5p

Any html code should render anywhere on Newspaper Theme.

I hope this was more helpfull !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

This is not a simple check of a list, there is no predefined list, there are multiple checks that happen when seeing the mobile users, You can search here but you’ll have to dig in it: https://www.screencast.com/t/DA7lzDGfBnB

We have users reported more troubles using the litespeed cache plugin.

I hope this comes more handy.

Thank you !

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Hello !

It cant change size since it’s fixed in the link as you can see: https://www.screencast.com/t/jFUgoAhBh

You have to talk to your link provider since wordpress cannot render it.

Best way to see if a link is ok it so create a blank page and insert the link you have in there: https://www.inmotionhosting.com/support/edu/business/wordpress-introduction/adding-html-wordpress

If wordpress renders the link then it’s okay.

Thank you !