Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Vlad S Hello !
Unfortunately something does not seem right here. We need to take a look and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please make sure to always refresh your page after changing the viewport: https://www.screencast.com/t/kRfo8uFZpLy As you can see here your header works perfectly. I have tested this on multiple devices.
Thank you !
Vlad S Hello !
If you are using a cloud library header you have to manually set the fonts on your elements using tagDiv composer: https://www.screencast.com/t/jjfS3BygErGP and in the Style tab you will find the fonts.
Thank you !
Vlad S Hello !
Please try this css code: .dropdown-toggle::after {
display:none;
}
The code must be inserted in here: https://www.screencast.com/t/oGOx9YNh69b
Thank you !
Vlad S Hello !
It looks like on AMP it comes from CDN and theme too. We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
In order to bring this up to date you will have to consider re-design or installing a new prebuilt layout. Version 7.3 is a very old version and you cannot simply upgrade to Newspaper 10 because there have been a lot of changes and improvements done.
Also you can take a look at our youtube guides to see more Newspaper features: https://www.youtube.com/user/tagdiv
I hope this helps.
Thank you !
Vlad S Hello !
A standard template can only be edited by coding. Unfortunately Cloud library templates and Custom Post types are not compatible at all at the moment unfortunate. Our team is working on this but it will take some time until we see a result.
Thank you for your understanding !
Vlad S Hello !
Can you let us know what theme version are you running ? We had similar cases but users simply cleared their database and everything was fine. But they were running 10.3 + theme version.
Thank you !
Vlad S Hello !
I have inspected your website from multiple devices and everything looks ok on our side. There are no duplicated ads.
Thank you !
Vlad S Hello !
To increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Also, our developers are working to improve the page speed, so we hope in a short time we will deliver more improvement in future updates.
Thank you for your understanding!
Vlad S Hello !
Because you are using a Custom HTML element which comes from wordpress that will be editable using only CSS. Please provide a link to your website and let us know what exactly you would like to change.
Thank you !
Vlad S Hello !
We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect
Thank you !
Vlad S Hello !
Where do you see this option. This is usually shown when there is no mobile template created. But mobile templates are optional. You can find more information in our guide here: https://www.youtube.com/watch?v=SpGkOnJeNZY
I hope this was helpful !
Thank you !
Vlad S Hello !
No, all you have to do is disable the AMP plugin. This will eliminate the AMP interface and your traffic will go directly to the mobile design.
Thank you !
Vlad S Hello !
No, all you have to do is disable the AMP plugin. This will eliminate the AMP interface and your traffic will go directly to the mobile design.
Thank you !
Vlad S Hello !
We are sorry for the misunderstanding !
Indeed the Instagram counter is having issues at the moment and our developers are working on fixing them. At the moment the only solution is to use the fixed counter.
Thank you !
Vlad S Hello !
We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
We can take a look to see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
For anything external than elements you can use the feature from Website Manager as you can see here: https://www.screencast.com/t/91oeCWC1jtX9
I hope this was helpful !
Thank you !
Vlad S Hello !
Unfortunately at the moment on Custom Post types you can only use the standard templates, The layout you can see it here: https://www.screencast.com/t/uh5lCiUL
We are sorry for the inconvenience !
Thank you !
Vlad S Hello !
So you want to limit the flex block content to 5 posts ? That can be done from here: https://www.screencast.com/t/F4TcPkM1
Thank you !
