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Vlad S
tagDiv Staff

Hello !

Unfortunately Disqus plugin conflict issues are pretty common with Newspaper Theme. Disqus is not a tested plugin unfortunately therefore we cannot provide support for it.

Thank you !

Vlad S
tagDiv Staff

Hello !

The files used on your end for the mega-menu are found here: wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_mega_menu.php that should use the JS code from here: wp-content/plugins/td-cloud-library/assets/js

Please note that CookiePro is not a tested plugin unfortunately this is not something that the Support team covers.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

What were the steps you took to disable the footer ? We would like to reproduce this on our side. Also if you want to restore you can try CTRL + Z in order to go back with previous settings.

Thank you !

Vlad S
tagDiv Staff

Hello !

We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

If you are using a Cloud library template unfortunately this will not work. We might be helpful with some information if you are using a standard template please let us know which one and we will take a look to see what can be done.

A link to one of your pages that have this issue would also be helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

After some research and some discussions with our developers this in fact is not an issue.

The images will remain saved so they can be served faster to the users, instead of waiting for the API to pull the images, the last 3-4 images will come from your website.

Our developers are working on updating this and making it better but it will still remain most likely the same.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have edited the code a bit: .term-190 .td-container .td-pb-span8 {
width: 100%;
}
.term-190 .td-container .td-pb-span4 {
display: none;
}

You will need to inspect the page you want and add the term to your code: https://www.screencast.com/t/LMXZnVIs

You will have to add this code to each TERM you want to edit.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a screenshot of how and where you implement your ad code ?

Thank you !

Vlad S
tagDiv Staff

Hello !

In your screenshot is the Mobile Theme plugin. And yes, you can deactivate the Mobile Theme option only on certain pages.

If you want to remove the mobile theme plugin but still have the same appearance you will have to use the Mobile Editor and create mobile templates that can be edited using tagDiv Composer. Find out more about it here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that even another version of the same font ( if you have a normal and a bold version ) will show up. That is not necessarily a problem. But the normal recommendation is to have 1-2 fonts at maximum.

Thank you !

Vlad S
tagDiv Staff

Hello !

That url is for you to test. When users will access AMP pages they will not see that.

What exactly are the changes that you want to make ?

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see my colleagues are working on your website as we speak. Please keep the conversation on e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

That is found in the page you want. Please provide a link to one of your archives and I will show you an example.

Thank you !

Vlad S
tagDiv Staff

Hello !

This issue occurs because of the large number of photos added to the gallery. Unfortunately there is nothing that we can do about it at the moment. You will have to keep the image number bellow 29 images / slider.

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see here there is an element that gets canceled: https://www.screencast.com/t/gvffg2XVOYfZ. Also please send us a screenshot of your system status.

You could also ask your host to make sure that your plan is complying with our minimum requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let us know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

This is a strange one. We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

What you need to do is to edit your page using tagDiv Composer as you can see here:https://i.imgur.com/s9BMRAd.png You will need to create it from scratch. Add elements and all the text inside Column Text elements.

I hope this helps !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a link to your website and we will take a look, that can be done using CSS to change the color / font.

Thank you !

Vlad S
tagDiv Staff

Hello !

Now you can use tagDiv Composer to edit some parts or translate items by going into Theme panel – Translations.

Send us a screenshot of your system status and we will see which solution is the best.

Thank you !

Vlad S
tagDiv Staff

Hello @pyro2212 !

Please follow our suggestions from above and let us know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see the FOUT is caused due to numerous FONTS on your website: https://wordpress.org/support/topic/fout-flash-of-unstyled-text-issue-with-website/ After inspecting your website it looks like you are using around 10 fonts and font abreviations. That will affect it. Please try to reduce the number of the fonts and let us know the result !

Thank you !

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