Hello !

It looks like your ad is never ending. You will need to remove your ad or create another type of ad.

Thank you !

Hello !

If you are using mobile theme plugin you will need to recreate your pages in the mobile editor in order for them to be shown. The mobile editor will not render shortcodes !

Each page has this option here: https://www.screencast.com/t/k4O7y7nhmPh

Thank you !

Hello !

Please provide the 2 urls from the website in order to inspect.

Thank you !

Hello !

We can try to see what can be done. Can you let us know exactly what loop you are looking to remove ?

Thank you !

Hello !

I have passed this to our developers and they will investigate. The next update is 1-2 weeks away and it should fix a big part of the CLS issues.

Thank you for your patience !

Hello !

I am sorry for the inconvenience !

Indeed the plan was to have a update launched in January but due to the high number of topics that appeared in time, including yours, our developers had to test each issue and find solutions and therefore the update was delayed.

Now our ETA is about 1-2 weeks until the new update is released.

Thank you for your patience !

Hello !

1. You will need to import the demo with content in order to have the full layout.

2. You can make the purchase on any of those 2 accounts.

Thank you !

Hello !

From what I have heard from our developers while working, the CLS is a bit affected by everything. On your website, most of it stays under 0.01, but when you shift from text to image then you will see it higher. I have sent them your URL to inspect it and add it to their research.

At the moment we are working on the new update in which we hope to fix as much as possible.

Thank you for your patience !

Hello @rickymio !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

This is the URL in order to preload: https://www.topfgartenwelt.com/wp-content/plugins/td-composer/assets/fonts/open-iconic/open-iconic.css

Thank you !

Hello !

This seems to come from the last autumn, at the moment Facebook and Instagram APIs are giving a hard time to all the wordpress apps developers.

Thank you !

Hello !

At the moment there is no workaround for this.

We are sorry for the inconvenience !

Thank you !

Hello !

Unfortunately i’m not sure what you mean by not finding Disqus on Theme panel. Please note that unfortunately Disqus is not a tested plugin, therefore this is not covered by the support team.

Thank you !

Hello !

Yes, if you set -200px on the left column, your element will be moved 200px to the left direction. If you set +200px on the left column, the element will move 200px to the right: https://www.screencast.com/t/iwT3ochM

My suggetion is to play with margins. Margin will move the element entirely. Padding will only set a gap between: https://www.screencast.com/t/kLG8VTblvA; https://www.screencast.com/t/aL7eKZngwz

I hope this was helpful !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

I can see this code works, but is this the right way? Yes, that is how you will have to do it.

Unfortunately for that you will need custom coding. A css code will only hide it but that would not be helpful for SEO.

Thank you !

Hello !

Please leave the code in and send us a link to a smartlist in order to inspect. Also please make sure that the smartlist selected was installed properly.

Thank you !

Hello !

Can you provide a link to your website in order to inspect ?

Thank you !

Hello !

The number of fonts now seems to be decreased. Is this post: https://victorytale.com/best-sat-prep-courses-to-learn-online/ one that you would consider to be long ? Or can you provide a longer post for us to test it.

In the URL post above on our side it peaked the CLS on 0.038 at the moment.

Thank you !

Hello !

Please try the code bellow: .amp-wp-article-header .amp-wp-meta:first-of-type{
display:none!important;
}
.amp-wp-article-header .amp-wp-meta:last-of-type{
display:none!Important;
}
.amp-wp-title{
color:red;
}

The code must be inserted here: https://www.screencast.com/t/JJ12roXfsX8

Thank you !

Hi Kathrin,

Thank you for sending the additional information about your inconvenience. I understand the situation, and I believe it is an unpleasant one. As the CLS metric has been recently added to the way Google analyzes the web pages, our web developers are constantly seeking for solutions meant to improve the web vitals. We are going to release a few updates concerning the performance of the web vitals, including the CLS. Everyone is trying to encompass the new Google performance and optimisation metrics in their programs, including the mentioned online speed tests. I know things may go a bit slower due to the fact that there are so many aspects to consider and test to make everything go smooth. At this moment, we have presented all the possible solutions we could think of. We understand that you would like to achieve a CLS of less than 01 on your pages, as we would also love to achieve this. I’m sorry for any inconvenience, but I’m afraid that now we are not able to provide other solutions for removing the CLS from the mentioned files. Please keep an eye on our future updates.

Thank you so much for your understanding!

Hello !

Unfortunately Facebook videos still do not work as they should. Unfortunately this issue is WordPress related and we cannot do anything about it at the moment until we don’t have a new update from WordPress.

Thank you !

Hello !

Unfortunately Facebook videos still do not work as they should. Unfortunately this issue is WordPress related and we cannot do anything about it at the moment until we don’t have a new update from WordPress.

Thank you !

Hello !

Are you running the latest version of newspaper Theme ? Please make sure that you are running latest version of AMP, Newspaper Theme and TagDiv Plugins.

Thank you !

Hello !

You are uploading the incorrect archive of the theme. Please follow our guide to properly install the Newspaper Theme. Also follow our requirements to make sure that the Newspaper Theme is fully functional: https://forum.tagdiv.com/install-via-wordpress/ ; https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !