Hello !

The best version for you would be to create a row and divide it in 2 as you can see here: https://www.screencast.com/t/WWm210dy

Insert a column text element from tagdiv composer and in it you will have to insert the shortcodes.

Let me know if this was helpful !

Thank you!

Hello !

As mentioned above, infinite ads are making it very hard to reach the buttons. As you can see here after a lot of scrolling we have reached them: https://i.imgur.com/xxvdejV.png

Please try and switch from smartlist 6 to smartlist 7. The smartlist 7 has the buttons on top.

Thank you !

Hello !

Unfortunately this option is not yet available in Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

As you can see here your issue for page speed is not Newspaper Theme related. This is because of the images that are not optimized and one of them is throwing an error: https://www.screencast.com/t/I1nXssKQ

You will have to optimize the images first.

Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

1. If you are using Cloud Library templates then the sidebar has to be created using tagDiv Composer as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s Cloud library templates are not following the Theme Panel settings.

2. Please provide a link to your website in order to inspect and see what can be done.

3. Let us know which font / piece of text you want to edit and we will take a look to provide a css code.

WP Bakery is only optional and if you are using cloud library template my recommendation is to not use it.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 Multiple replies in your topic will make it harder for us to reach it.

Thank you !

Hello !

That seems to be an extra parameter. Please try to disable all the plugins except tagDiv ones, clear your cache and check again.

If this does not work, this can be addressed using SEO Yoast plugin: https://yoast.com/help/canonical-urls-in-wordpress-seo/

Let me know the result !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

With cloud from what I have seen on other users you can try this one: https://wordpress.org/plugins/disqus-conditional-load/ It provides a shortcode for the comment section that can be inserted in the template using Column text element.

Thank you !

Hello !

At the moment there is no ETA on this. This future updates that will come in the next weeks will be focused on CLS and optimization.

Thank you !

Hello !

It looks like your website is running Mobile theme at the moment.

If you don’t have content on your page you need to create the page using the mobile editor as you can see here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

For this I think you will have to contact WPML support. Please note that WPML is used but is not a tested plugin with Newspaper Theme.

Let us know their resolution.

Thank you !

Hello !

Might this be a caching issue. Please make sure that your cache is clear and all the requirements are accomplished as in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Indeed at the moment you are not able to have CPT and Cloud library templates working together.

You will need to use the child theme if you want to edit CPT.

Thank you !

Hello !

In order to upload a SVG logo you will need to save on your computer, open the file with Notepad or any text app, copy the code and paste it in the composer: https://www.screencast.com/t/I8IhPvV16P

Thank you !

Hello !

Please send us a screenshot of your system status. Please make sure that all the requirements are accomplished as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

Can you let us know what your system status is ? Also please try and reinstall the Cloud library plugin and let us know the result.

Thank you !

Hello !

We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Please try to remove it by simply right clicking on it and delete as you can see here: https://www.screencast.com/t/Ca4majmJI5MD Right click on the blue ROW button and remove.

Thank you !

Hello !

We have 2 types of post templates. The standard ones and Cloud library templates.

If you are using standard templates than all the modifications can be done only using the theme panel.

If you are using Cloud library templates ( Header, post template, any cloud template ) That is fully editable using tagDiv composer.

The cloud library templates will overrule the theme panel. Anything you want to edit must be done with tagDiv Composer.

My suggestion is to take a look at our video guides here: https://www.youtube.com/user/tagdiv

I hope this was helpful !

Thank you !

Hello !

Please try and select ALL as you can see here: https://www.screencast.com/t/47DNSBMVJqxY and then search for the London pro demo.

Let us know the result !

Please note that this demos are available only from Newspaper Version 10.3.9 and more.

Thank you !

Hello !

On AMP / Mobile template this option is not possible in Newspaper Theme.

Thank you !

Hello !

We will need to take a look and see what is going on there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you
– your mailchimp or feedburner code

Thank you !