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Anamaria
tagDiv Staff

Hello,

Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

payoneer
tagDiv Member

Yes sure,
1st problem is the featured images are not showing on the homepage and articles on everywhere.
2nd Hostinger shows that this plugin td-composer has malware.
Please check the screenshot below

Feature images Or Thumb problems also have malware this plugin

ferimester
Participant
#0

Hi,

the wp editor by editing a element with text editor does not work, if I open the editor in order to edit content, I see only this rotating icon…

I read all the forum topics but I couldn´t find any solution.

On the dev mode, I can see the following errors:
– 3 times: “Failed to load resource: the server responded with a status of 403 ()”

Uncaught Error: Minified React error #200; visit https://reactjs.org/docs/error-decoder.html?invariant=200 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
at e.render (react-dom.min.js?ver=18.2.0:10:128498)
at classic-editor.js?ver=5d87066fe64ca021ec9aa8db751e14cd:509:6033
at window.yoast.initEditorIntegration (classic-editor.js?ver=5d87066fe64ca021ec9aa8db751e14cd:509:6381)
at HTMLDocument.<anonymous> (post-edit.js?ver=7c6f02adc059950b66eb084133820785:29:3042)

Do you have any idea how to solve this issue?

Thank you!

Iqtidar
tagDiv Member

So, I tested the TagDiv Newspaper Default theme with the Google Mobile Friendly testing tool. Screenshot of the Google test result

The test result: https://search.google.com/test/mobile-friendly/result?id=8M2iKKmwbUhHvAHJwHagRQ

This shows the video Outside the Viewport, and this is what the Google Bot is seeing and resulting in errors.

If we can fix this issue, it will help countless other website owners and publishers as well.

valikhanb
Participant
#0

Hi!
Before everything was okay. Now we periodically recieve 403 error after using search input on the website.

daz.asia
daz.asia/ru

Groteskz
Participant
#0

Hello!
When I open the tagdiv composer in any page, and add a “Column text” element, I can’t edit the content, I got 403 forbidden error in the console after clicking on the edit content button. The popup window appears but it’s just loading and nothing happens.
I’m using cloudways hosting for the website
Here is the image about the error: https://imgur.com/GXZc03S

Anamaria
tagDiv Staff

Hi,

You have denied code in htaccess https://eu.siteground.com/kb/403-forbidden-error/ please delete and check after.

Thank you!

Maneek
tagDiv Member

Hi there.. I am not getting any timeout error or 403 or 404.. It just keeps spinning.. I added the below code in htaccess file as well and still no change..

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Anamaria
tagDiv Staff

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Bettina
tagDiv Staff

Hello @alicestudio !

It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

vjteklabs
Participant
#0

Hi my website is running with this theme and due to anonymous attack i am not able to use it. something is blocking in my website, how to fix that ?

Mon Sep 18 06:13:05.769955 2023] [access_compat:error] [pid 32098:tid 47251336562432] [client 103.139.0.84:33258] AH01797: client denied by server configuration: /cloudsin/kavimaalai/public_html/xmlrpc.php
[Mon Sep 18 06:11:13.826399 2023] [security2:error] [pid 31291:tid 47251185977088] [remote 39.109.216.9:2164] [client 39.109.216.9] ModSecurity: Access denied with code 403 (phase 2). Matched phrase “anonymousfox” at ARGS:log. [file “/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-apache/006_i360_4_custom.conf”] [line “273”] [id “77142102”] [msg “IM360 WAF: Block URI containing malicious URLs||T:APACHE||SC:/cloudsin/kavimaalai/public_html/wp-login.php||”] [severity “CRITICAL”] [tag “service_i360custom”] [hostname “kavimaalai.com”] [uri “/wp-login.php”] [unique_id “ZQecqbpXxGuirS4-RFqoUgAATAk”], referer: https://kavimaalai.com/wp-login.php
[Mon Sep 18 06:08:20.296547 2023] [security2:error] [pid 8187:tid 47251192280832] [remote 39.109.216.9:2101] [client 39.109.216.9] ModSecurity: Access denied with code 403 (phase 2). Matched phrase “anonymousfox” at ARGS:log. [file “/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-apache/006_i360_4_custom.conf”] [line “273”] [id “77142102”] [msg “IM360 WAF: Block URI containing malicious URLs||T:APACHE||SC:/cloudsin/kavimaalai/public_html/wp-login.php||”] [severity “CRITICAL”] [tag “service_i360custom”] [hostname “kavimaalai.com”] [uri “/wp-login.php”] [unique_id “ZQeb_NzdDzz1zF1Wm6xz1AAAgAw”], referer: https://kavimaalai.com/wp-login.php

Anamaria
tagDiv Staff

Hello,

Please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ
Have you checked for admin-ajax error? Please verify the console when you try to import the template, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Site down - topic
#0

Our site went down on Friday at 6:40 pm EST with a 403 error. Do you know of anything that could have caused it? Did you sunset any background components for the newspaper theme in that time frame?

Bettina
tagDiv Staff

Hello @marekporwol505 !

It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Check this topic: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/

Thank you!

marekporwol505
Participant
#0

Hi, guys please help me. I’ve bought your template and I cannot use it cause of
Failed to load resource: the server responded with a status of 403 () in admin-ajax.php

I’m not able to save anything in Theme Panel, the saving icon keeps spinning and nothing else.
I don’t have any other plugins installed, just a clean WP install with your theme. Nothing more.

I’ve already reach hosting support and they don’t see anything suspicious. IP is not being blocked, Mod is ON, htaccess is clear, wp-config is OK, permissions like 755 granted to all directories.

What’s wrong???? Thanks in advance.

Bettina
tagDiv Staff

Hello Megan!

This issue has been already discussed here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/

Thank you!

Nathan45
Participant
#0

I am trying to display a youtube playlist with the playlist block but I am getting the error “There is an issue with your Api Key. Api error code: 403”.

I have followed the instructions listed here and generated an API key but still getting the same error.

Anamaria
tagDiv Staff

Hi,

Please check this guide for nginx https://linuxhint.com/fix-nginx-403-forbidden/
You need to set the pretty links, you can ask your host to help you -> https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/

Thank you!

Bettina
tagDiv Staff

Hello @maquinero !

Please check the console to see which error you encounter there.
It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please open the console when you try to edit it.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

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