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Catalin
tagDiv Staff

Hi,

Then if possible create a copy of the website on a staging sub-domain (with the duplicator plugin for example) in which to test the update, and try to identify the problem without affecting the working stable website. In case that is possible, provide us with an admin login to it, so we can attempt to update the theme and see for ourselves what exactly is happening. In the 9.7.3 more of the theme, files were moved in the tagDiv composer. The composer must be active at all times in order to keep using the theme at it’s fullest.
The most important currently known issues in the latest update are with the child theme, but since you don’t use a child theme that is not the cause.

Thanks

Simion C.
tagDiv Staff

AMP can be tested on desktop and mobile as well, by adding /?amp at the end of the URL
http://prntscr.com/o1odst
That is how it works currently. You can test the AMP validity with their tester
https://search.google.com/test/amp
Automatic AMP versions will be served by Google only, through the search results page. Other visitors will see the mobile theme version, or the responsive version depending on the setting you choose in the theme panel.

Vlad S
tagDiv Staff

Hello !

I am sorry for missunderstanding your issue !

We have reviewd your page and it appears that your AMP is not properly implemented. Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

#0

Hi,

We have developed our own plugin called “MY READING LIST” & ” My Archive” . Using this plugin, Subscribed USERS can Add/remove ( kind of book markt) blogs to their ” MY COllECTIONS” as their reading list or archive. USERS can add/remove using a custom BUTTON appear on top of the blog articles. These buttons appear only when we paste the below code on the single.php page.
if ( is_user_logged_in() ) {
?>
<div id=”row” class=”row”>
<?php
echo do_shortcode( ‘[addto_fav]’ );
echo do_shortcode( ‘[addto_archieve]’ );
?>
</div>
<?php
}

After theme update this code is not working and add/remove BUTTONs are not appear above the blog/article.

How to resolve this where should we add the above code to make the “My Reading List” & “My Archive” buttons appear.

Here is the screen shot from a blog page with Button before THEME UPDATE. https://drive.google.com/file/d/1uAOleIacvZ6AV-rqQrPK9bB_2P3xTo7x/view?usp=sharing

Please help us resolve this issue. Let me know of any clarification.

Thanks

Simion C.
tagDiv Staff

Hi,

I could take a look at it, please post a link to the website. There are a few cases when the theme panel favicon would be overridden. For example if there is an image set in the wordpress customizer – http://prntscr.com/o1o371
Or if there is a favicon icon (favicon.ico) on the server in the main root folder
https://stackoverflow.com/questions/16650930/put-favorite-icon-outsite-the-web-site-root-folder
Like in my case – http://prntscr.com/o1o51w
These will have priority over the theme favicon, so it may not apply.

Thanks

great1212
tagDiv Member

Dear, right now my amp looks awkward. Please take a look at these Pics:

Please take a look at the pic:

https://ibb.co/ssppHtH
https://ibb.co/KXGcN2b

I want to make the header and footer the same size as it looks in normal desktop. At this time, the header is positioned most left side and too small, while the size of footer is also very small.

1) Please make the both logo the same size

2) Please position the header logo in the center as it looks very disturbing on far left side.

Would be please provide me the code so that the both logos looks same like in desktop or mobile devices.

If you still want any clarification, then please do let me know.

Best Regards,

Chandan
tagDiv Member

The problem is in the child theme. It’s working fine with the main theme.
I created a template for news category, but it’s not showing on amp version. How to fix that?
The template shows a thumbnail at the top and shows the date.

Sample: https://hindime.net/new-ios-13-wallpapers/

  • This reply was modified 7 years by Chandan.
Wolfgang
Participant
#0

Hi, I was looking if I could find a similar issue but was not successful.

I have set the “Related articles” setting to “by tags”. However, not all articles (sometimes none) are shown that have the same tag.

Example: This article https://www.thedigitalpictureframe.com/check-the-exif-data-of-your-images-to-prepare-your-photo-frame-for-smart-playlists/ has (amongst others) the tags “Pi3D” and “Python”. There is 1 other article that contains the tag “Pi3D” and 5 that contain the tag “Python” (Example: https://www.thedigitalpictureframe.com/tag/pi3d/ and https://www.thedigitalpictureframe.com/tag/python/). Yet only one article with “Pi3D” is being shown.

How can I make sure that all Related Articles that have at least one tag in common are shown (up to my specified limit of Related Posts shown of course)? Thanks!

fabriciofranca7
Participant
#0

Hello everyone. I am facing or problem related in the image below.
When I was trying to create a new template, I saw this error image. How to solve?
Thanks in Advance!
Error

RitaLorraine
Participant
#0

Hi Bogdan,
Here is the link to my comment on Newspaper on themeforest.com – https://themeforest.net/item/newspaper/5489609/comments?page=873&filter=all#comment_22267321

My problem is the the video format has disappeared. I’ve been using Newspaper for years, but suddenly the video post option is gone. It’s strange because I can still play the videos on the front end that I originally inserted in the website, but when I go to the admin panel to look at the video posts from the back end, there’s no option for a video post.

Here is what I did to try to fix the problem but the video post format still doesn’t show:

1) I disabled all the plugins except page builder and cleared the cache but the video post format is still not visible.

2) I don’t know what cdn is so I assume it’s not being used on my site.

3) I don’‘t have any custom code.

4.) I don’‘t use a child theme.

Thanks for any help you can give!

Sohaib
Participant
#0

Hi, is there a way to load cookie consent banner on AMP? I am using a plugin but it only works with normal version of the pages. AMP version does’t show cookie consent banner. How do I enable that?

juanideas
Participant
#0

Hi! is there any option to remove : Continue button text: because if i no write any word (empty box) show : continue to the category ..

2. can i change the height of the big grid full 1 module? i need for example 600 px h thanks!

purlp
tagDiv Member

Hi simion sorry for the wrong explanation, 1 &amp; 2 is what i want to follow.
1. How to add the header menu with no hover color.
2. How to add the the footer same on the picture.

Simion C.
tagDiv Staff

Hi,

Optimize it how exactly? The old AMP doesn’t have many settings unfortunately. The only way to modify it would be in it’s code directly, which is not quite recommended. Also modifications made in the plugin will be lost when you update the theme.

Thanks

Simion C.
tagDiv Staff

Hi,

I have checked the post you mention, there is no problem detected from what I can see
http://prntscr.com/o1e0zphttp://prntscr.com/o1e166
If there was a problem with AMP, the test would detect it.

But there is a structured data error – http://prntscr.com/o1e3ee I believe this is caused by the Rate my Post plugin. That plugin inserts structured data in the post, and it appears to be invalid.

Maybe you could check the plugin settings and see if there is a setting to disable it’s structured data. If that is not possible, than the only solution would be to deactivate it.

Thanks

fredreco
Participant
#0

Sometimes we HTTP ERROR 500
Example
https://www.healthadviceforall.com/category/health-advice-tips/diet/

It can be problem on other categories to – I have tried to update permalink with no
better result. (Not change permalink – just update)

It could happend both on head category and sub category – but when I click on
reload – the site shows up again???

maurolopes
tagDiv Member

I think it was a caching problem. The AMP settings link is finally showing on admin panel.

Problem now is: AMP is not working on mobile. If I put ?amp at the end of the URL, it is working, even on desktop. But it is not automatic on mobile.

Mobile theme setting is exactly like this: http://prntscr.com/o0t2d2

And AMP settings are ok, otherwise inserting ?amp at the end of the URL would not be working.

Do you know what can be wrong?

annors
Participant
#0

When I use Block 14, the overlay only covers part of the image, leaving an ugly trimmed part in the bottom.

Check the right sidebar on this page for example: https://fojo.se/where-we-work/myanmar/

Any ideas why this might happen and how to solve it?

ashutoshjosh
tagDiv Member

Hello Vlad

Please read what I have written again. I am not talking about page speed in general. I am saying that with AMP+mobile theme the speed of the AMP page is very high, much higher than what is to be expected in an AMP pages.

I am letting you know that with the AMP plugin and mobile theme the speed of the AMP page is very slow. Are you aware of this issue? If yes than what do you suggest other than the normal steps for page speed (that apply for non AMP pages)

Also in case you are aware that the AMP + Mobile theme does increase page load, do you suggest that we customize AMP ourselves and not use the mobile theme?

Please advice

Regards
Ashutosh

Vlad S
tagDiv Staff

Hello !

The tagDiv Composer can apply only on elements that are from the theme. The homepage for example can be fully customized using the tagDiv Composer. For standard Header / Footer you will have to go into Theme Panel – Header / Footer and edit there. If you want custom header / footer you will have to add them from the Cloud Library: https://tagdiv.com/what-is-the-cloud-library/

Post pages can be edited only if you use Single Post Template. Make sure that you applied the template sitewide from here: https://tagdiv.com/what-is-the-cloud-library/ Find out more about it here: https://tagdiv.com/customize-articles-with-single-post-templates/

If you face any issues let me know. Eventually add a link to your page and what the issue is so we can inspect it even further.

Thank you !

Nuria Molina
Participant
#0

Hello!

I’ve changed my favicon at HEADER / LOGO & FAVICON / FAVICON.
I think the image complies all the requirements (16×16, not in png). However, my browser is still showing the old favicon.
I’ve deleted navigation data, but the problem persists.

Someone who can help me?

Thank you!

Ranieri94
Participant
#0

Hi,

I have translated the authors bio from italian to english, but they doesn’t shown up.
I already contacted WPML support, but they were unable to locate the code to assist me more.
Here you can find the topic:
https://wpml.org/forums/topic/author-box-description-in-newspaper-theme-doesnt-translate-correctly/

Is there a way to translate the autor’s bio?
You can visit for example this page:
https://www.ranierisdesk.com/yazio-funziona-app-contacalorie-e-non-solo/

Switching from italian to english, the bio remain the same.

Simion C.
tagDiv Staff

Hi,

If there are that may problems, it would be best to return to the previous theme version if that worked correctly for you.
Then if possible create a copy of the website on a staging sub-domain (with the duplicator plugin for example) in which to test the update, and try to identify the problem without affecting the working stable website.
In case that is possible, provide us with admin login to it, so we can attempt to update the theme and see for ourselves what exactly is happening.

In the 9.7.3 more of the theme files were moved in the tagDiv composer. The composer must be active at all times in order to keep using the theme at it’s fullest.

The most important currently known issues in the latest update are with the child theme, but since you don’t use a child theme that is not the cause.

Let us know.
Thanks

Catalin
tagDiv Staff

Hi,

Unfortunately, this plugin was not tested with our theme and also, we cannot say for sure if it will work or not as expected with the theme, sorry! We do not have made any tests with it. Basically, any shortcode you will add in the mobile editor should work as expected. As an example, I have added the contact form shortcode in that section and works as expected, as you can see here -> https://prnt.sc/o196mp http://prntscr.com/o196r2

Hope this helps!

Thank you for your understanding!

perspektive
tagDiv Member

Hey

Well there are custom fonts uploaded

https://postimg.cc/gLj5KX5s

And they are implemented on the website in different places.

For example the Font “FUTURALI” should look like “Futura Book Italic font” from here (https://www.wfonts.com/font/futura)

But they aren’t displayed as you can see here:

https://postimg.cc/Fd72QCgm

It worked untill about two weeks ago.

Thanks

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