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Calin
tagDiv Staff

Hi,

For the moment it will be alright to keep using WPBakery, but I can not say this for the future, but if you are using only this builder and tagDiv Composer will be activate only for theme functions and layout, then should be no problems.
Unfortunately you can not keep the theme functionality with tagDiv Composer, this is the core of the theme, sorry!

Thank you for your understanding!

behappy
tagDiv Member

Hi Calin,

Understood. Does it make more sense to keep using WPBakery as they were using previously instead of mixing them in the site?
Is there any way to disable tagDiv Composer (to avoid confusion) and keep the site layout working?

Thanks!

Calin
tagDiv Staff

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

behappy
tagDiv Member

Yes! thanks. It looks better now.

I assume we are using WPBakery from Newspaper 8. Right?
– Should we disable tagDiv Cloud library? it is enabled and we haven’t faced any issues yet.
– In the new pages we will be using WPBakery or tagDiv Composer? what would be the best combination?

Thanks for your patience and help.

Calin
tagDiv Staff
hi - reply

Hi,

“tagDiv Mobile Theme slide full size not change” please provide some more details about this problem, also some screenshots will help.

The revolution slider provide with our theme can be install and use like this :
How to install Revolution Slider v5
Import Revolution Sliders on demos if you want to have access the pre-made templates from Revolution Slider then you need to buy it.

No, must not purchase any license of WPBakery Page Builder, sorry! Please check the following topic from here -> https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you!

Boldoo2018
tagDiv Member
hi - reply

WPBakery Page Builder
Don’t have direct license yet? Purchase WPBakery Page Builder license.

Calin
tagDiv Staff

Hi,

Please make sure that the theme plugins are installed and activate as in our guide from here -> https://i.imgur.com/TiBLYo6.png -> https://tagdiv.com/update-newspaper-theme/ also if you are using WPBakery it will be indicate to not use the tagDiv Cloud library, using both can appear problems, also tagDiv Composer must be enable, this is the theme builder now, after you activate it the website layout should look normal again -> https://i.imgur.com/NL941SR.png

Also if there are other problems, please provide some details and screenshots about them.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

TagDiv Composer will not work on WP Bakery or Elementor templates. TagDiv Composer does not work on any other templates except the ones created with it.

Thank you !

Calin
tagDiv Staff

Hi,

The mobile version is look like that because you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Also please let me know what else issues do you get using our theme?

Thank you!

Sined15
Participant
#0

Hello I have a problem with TD Composer. I install Theme whith all needed plugins but if i try to run TagDiv Composer will no longer load content and displays only a grey, blank page. The page is make in wp bakery and elementor and I try to look the reason why TD not working but i only find if I have another page builder I have to delete homepage and create another page with TD Composer. I try it but I have same problem TagDiv is not working and I stay on grey, blank page again. Can you help me please? Thank you wery much. 🙂

Calin
tagDiv Staff

Hi,

I think that you are using the Newspaper theme, because the last version Of Newsmag is v4.9.3
Also Newspaper 10.3.2 is most like a new theme, therefore the update from v 8.7.5 will need a lot for adjustment, that were made step by step in each update.
The best and fast way to make the updated was as you tried, on a staging website
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ also if the website was made using a child theme, you need to deactivate it. Most probably then the website was made using WPBakery (Visual composer), if yes, please let tagDiv Cloud Library disable -> https://i.imgur.com/BSFSi5N.png
Also for all other problems, let us know and we’ll help to fix them, step by step.

Thank you!

Calin
tagDiv Staff

Hi,

Please note that our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2,
also note that we take in order of time the topics ( time when was post the question ) and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

1. Please note that WPBakery builder can not be use with tagDiv Cloud Library, we recommend to use only one of these plugins.

2. In most cases this is a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

samanwayamasterace
Participant
#0

Hi,

I think this my second purchase of Newspaper Theme. But this time I wanted to do new and different using the TAG Composer but some how I am finding it difficult to do that. Please check my points below:

1. If I am using WPBakery Page Builder –

a. How do I Import from Cloud Template after customising a design
b. How can I save a customised imported template from Cloud Template so that I can use as I require

2. While using TAG Composer

While importing design Pre-designed Templates – tagDiv Cloud Library
after clicking import section > OK confirmation pops up behind import section popup making it not possible to click on it.

Calin
tagDiv Staff

Hi,

If you are using a pro demo there are only few elements that are applying from theme panel, also depends on the elements you have on your website.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Is look that is take a lot of time to load your resources -> https://i.imgur.com/5hPa9HW.png
If you have enable WPBakery plugin, please deactivate it.

For changing the header template use this option -> https://i.imgur.com/WSZTukB.png is on title element too.

Thank you!

Calin
tagDiv Staff

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

zoldfulu
tagDiv Member

Hi

Yes that seems to do the job, thanks for the advice. The site is also faster now.

If the Newspaper theme does not need WPBakery I will delete it.

Best
Z

Calin
tagDiv Staff

Hi,

The slider is not full width because you have set a background color that is make the website boxed https://i.imgur.com/tiftnFy.png -> https://forum.tagdiv.com/background-introduction/
If the slider was set with tagDiv Composer then you can edit the homepage -> https://i.imgur.com/kjo9cxb.png -> set the phone viewport -> https://i.imgur.com/i2JaDaG.png click on the element you want to hide on mobile and set this option from css tab -> https://i.imgur.com/VYviV3Q.png
As I know with WPBakery this can be done only by adding an extra class to the elements and set the code for remover it in Theme panel> Custom code > Advance css > Phones.

Thank you!

Calin
tagDiv Staff

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

If there is still a problem, please let me know!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

It could be a conflict with WPBakery plugin.Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

Mario Carrera
tagDiv Member

Now, full width menu is on but not the image slider. I can’t find the way to do it with WPBakery. Now I’m still trying to find the way to ban/delete slider in mobile website cause looks ridiculous, too small.
Thank you.

magyarjelen
tagDiv Member

This is driving me crazy. Why can’t you just do it the way it is done in WPBakery? Try to drag it on your laptop using touch-pad!

Vlad S
tagDiv Staff

Hello !

We have investigated your website and couldn’t find any header differences. That message is a notice not a warning. You can open the page using tagDiv composer and press save one time.

Please note that we do not recommend using WP-Bakery. All the Newspaper Theme has been created using tagDiv Composer.

Thank you !

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