- TutorialsDefault Block Settings Guide
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsOffset Feature
- TutorialsWhat is Ajax preloading?
Hello,
Usually it is a WordPress file (admin-ajax.php) that gets blocked by your firewall (wordfence or host security) or by your file permissions. This can be seen in the browser inspector. Please try to deactivate all firewalls on your host, cdn or WP install.
Thank you!
Hello,
I’ll copy paste what I wrote on Themeforest:
“All of my sites have a white space/gap between the menu and the first block on my homepage. I have tried every header style, but the space is always there. I am currently using Style 2 – multipurpose.
Do you know how to change this, so that the menu is basically touching the first block of my latest posts on the homepage?
Thanks in advance and have a good new year!”
Site: Kockhuset (.) se
Hi,
The code for that element is -> .td_block_big_grid_3
Thanks for the message!
Hi,
1. Why exactly can’t the WPBakery page builder be used anymore? It is provided in the theme package and we test it periodically, usually when it is updated
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
There is no need to active the WPBakery plugin, only purchased versions from the plugin author will have a license key. The bundled version with the theme doesn’t have to be activated.
What are the problems you are having with the WPBakery page builder?
2. Here are some guides – https://forum.tagdiv.com/tagdiv-composer-tutorial/
Block settings guide – https://forum.tagdiv.com/block-settings-guide/’
The tagDiv composer is a front-end builder only. It’s possibilities were greatly increased by the addition of the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
If you have more questions please let us know.
Thanks
Hi, just purchased the theme a few days back. Great work guys.
Although I’m facing some issues with theme.
1. I want to display a category and it’s sub-categories ‘only’ in a block (Block 1), how do I do that? Because in the filter section, even if I’m trying to filter the blogs with IDs, still all the available categories(which have blogs) are being displayed in the header section of the block. I only want a single parent category and their sub categories in the header section of the block. How do I do that?
2. I installed the default newspaper theme demo. On the landing page of this demo, I removed some of the sections of the page that I didn’t want. But, for some reason, I’m not able to remove the “LATEST ARTICLES” section which comes towards the bottom part of the landing page. How do I remove this section as I do not want it on my blog page.
Hoping to get an early response.
Thanks in advance.
Go to Newspaper>Theme Panel>Block Settings>Meta info on Modules/Blocks and set “show comment count” to off.
Hi,
I’m having some troubles with the Newspaper theme in mundotrak.com. When I try to create a page, in the page template settings I get this message “While using a page-builder sidebar settings are not available. To add a sidebar on page use the widgetised sidebar block.” and I don’t find a way to create home page as I have it in other of my blogs like this one: https://supercurioso.com
Hello, to whom can figure this out.
I’m trying to reach a deadline for the creation of my website.
Can I remove the comments tab/count at the side of my blocks?
Gabe
I am using Flex block1 one of my category, the problem is module heigt are not fixed see the image https://www.screencast.com/t/kKkFyZgB
I want fixed height module
hi this is my block 12 on my home page http://prntscr.com/lzjmlf, i have maybe 50 posts, and i limit this block for showing 10 post, why i dont see numbers near next prev ajax?
Hello,
Manually deleted prior installation via FTP client (FileZilla), then uploaded the WordPress installable file via WP. EVerything appears to be working.
But upon new theme installation, certain homepage content was missing and I’d like to know why/how to avoid in the future:
– Site identity switched to blog from static front page
– Title tag and meta description removed
– Content blocks deleted
– Footer deleted
Thank you,
Paul
I added code now working . Thank you for this.
I wan to change font size of my all post.
the post i am publishing now a days coming with very very small font.
and older post have random font.
can i make all post font to same size? manually or auto
option available in post editing section not making any changes to content visible to users.
please help in this.
you can check my recent post font – https://iotdunia.com/applications-of-blockchain-in-iot/
and old published post font https://iotdunia.com/what-is-an-iot-platform/
Regards
Naval Allurwar
IoTDunia.com
Hello
I’m using Block 11 with categories. When the page first loads, the thumbnails show. But when I click on a category, there are only placeholders. It was working fine until recently.
The site is visualartcanberra.com.
Thanks
Will
Happy Holidays!
I updated to the latest version of the theme, I updated to WordPress 4.9.9 (no 5), and unfortunately I continue to encounter this problem, almost every day I find myself with tagDiv Composer turned off, which I have to manually reactivate.
I ask you a solution, a way to block this situation, the deactivation of the plugin. tagDiv Composer should not deactivate automatically!
Regarding Column title,
I delete this block, and put Column text and
write <h3 style=”font-size: 24px; font-weight: bold; text-align: center;”></h3> inline.
But problem is when reloading, Big Grid slide moves sometimes.
Hi,
That is possible with some CSS, something like this fro example http://prntscr.com/lyy5sl
Here is the code used in the example
.td-more-articles-box {
right:auto;
left:-384px;
}
.td-front-end-display-block {
left: 0;
}
Merry Christmas to you as well, all the best wishes.
Thanks
Hi,
@MinHs In almost all cases this issue is caused by the following:
Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.
Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
The admin ajax could be blocked by the server and the theme cannot access it. Check in the browser inspector console to see if this is the case. If it is, try to find the security settings or firewall settings in the cPanel settings and change them. The hosting provider should be able to help with this task.
Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/
If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thanks
Hi,
The theme blocks cannot show gif’s as the main post image. Only inside the post can you see the gif animated. The theme created thumbnails from the featured image you add. A thumbnail from an animated gif is a static image. The blocks cannot render a gif directly.
Thank you!
Hi,
I have inspected your website and I saw that you have added that border from CSS box when you edit the block with TD Composer, as you can see here -> https://www.screencast.com/t/uOPZqXOuE Check the section from here -> https://www.screencast.com/t/uaxOBgxSW
Thanks.
Hi,
I have tested the website on both Android and iOS, looks fine at the moment
Android – https://www.screencast.com/t/PD8AMGqHX
iOS – https://www.screencast.com/t/xdCuDQ5HAAX
Maybe on devices using older or very old Safari versions there could be some design issues regarding the flex blocks, they may not support certain CSS elements used by the flex blocks.
Thanks
Hello,
Sorry but we have not tested sticky posts with any of our theme blocks so we cannot provide a solution in this regard. you will need to hire a freelancer to help out with the code needed as we cannot offer any customization services at the moment.
Thank you!
The admin ajax has to be available to the theme at all times, or there will be problems. If it is blocked by security modules or by the server there would be nothing we can do about it.
I have checked and that is the case – https://www.screencast.com/t/8fxKXxUDH The server firewall is denying the theme access to the admin ajax.
You could try what is suggested here – https://www.godaddy.com/community/Using-WordPress/Access-Denied-Godaddy-website-firewall/td-p/122009
– https://www.godaddy.com/community/SSL-And-Security/Access-Denied-Godaddy-website-firewall/td-p/107063
In the future please send sensitive information by email as suggested above. The forum is public and all users can see all topics. I will edit the topic and remove them.
Hi,
To avoid misunderstandings, please specify in details what exactly you want to do. This will be very helpful.
The theme blocks, grids and other post displaying elements can sort them by publish date and time
– https://forum.tagdiv.com/block-settings-guide/
Publish date mean will also take the time into account, so for example a latest sorting method will order the posts according to the publishing time and date.
Or maybe you want to show the time next to the date in the post pages, and also the modules. That is possible
– https://forum.tagdiv.com/topic/show-post-time-2/
Thanks
Hi,
Please use the Inspector browser to see what kind of block is used in that layout of the theme and then, using the TD Composer to create your desired layout. Check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thanks for your understanding!