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Cosmic
Participant
#0

Greetings team,

I have an unexpected problem with some pages. It appears that the theme blocks have disappeared. I will upload some screenshots:

As you can see, there is only text: https://prnt.sc/ftbgox

You can see here that the theme blocks are missing: https://prnt.sc/ftbgox

Any idea how can I correct this. I did not installed any new plugins and I currently use some basic well known and tested plugins, nothing fancy.

Please check the home page: https://revistacosmos.com

Thanks!

ioeaia
Participant
#0

Hi,
I have searched through the forum, but I have not found anything related so, I am asking for help. How can I achieve the colored bulletpoints right before the posts titles on block 9, like they are shown in Gadget Demo?

null

Thank you

simchris
tagDiv Member

Roll back to prior version temporarily?

Also note Visual Composer (VC) and TD Composer (TDC) are two different things, if using TDC, not all the VC blocks are there and you’ll need to redo any layouts done with VC.

( I don’t work here; just some feedback. )

simchris
Participant
#0

Good ideas for basic security:
a) do not use admin as the superuser login name; always make second name; don’t use the superuser admin name to build pages as it reveals that ‘user’ to hackers;
>> ‘superuser’ for site admin
>> ‘othername’ for content building as admin; not superuser level

b) use plugins like ‘limit login attempts’ – a fantastic free plugin to thwart repeat password guessing, and also shows repeat IPs so you know *where* some kinds of WordPress attacks coming from

c) disable xmlrpc – known attack vector; disable editing of WP files from the WP admin; this is done via functions.php or custom plugin

d) force https – all WP sites should be running https now. SSL certs are now free with ‘Let’s Encrypt’ – so your host should be supporting that!

e) force strong passwords (not ‘bunny72’ but ‘8g932vygSD97j$’); disable password reset functions

f) remove all old-unused plugins, themes no longer used – nulled code can still be used by hackers

g) scan site regularly with securi free site scanner

h) make sure using good host running modern versions of bind, mysql, php, etc. — make sure running php 5.6 and up as older versions are ‘end of life’

i) make sure running WP 4.8 and up (all versions of WP prior to 4.7 make have major security flaws; with over 100,000 sites hacked in 2017 due to running OLD versions!)

j) make sure web host running IPtables and automatic Ip blocking for hack attempts; this stops server side IP hacking attempts — all good hosts are running something like this (we do here)

k) fully implement suggestions from the WordPress documentation (always good to learn to use WP by reading the manual …. I know! Crazy, right?): https://codex.wordpress.org/Hardening_WordPress

l) make regular backups (ironically, I am doing that ‘right now’ on my machine while having first cup of coffee …); this means doing MySQL full dbase backups from your hosting panel; not just the ‘export’ option in WP (which doesn’t always do a good restore job on import). The full dbase backup at hosting level, allows you to ‘go back’ to clean version of site if you get content injection hack

After hack; change all passwords (hosting, FTP, and WP); delete WP, all plugins, themes, check for malicious code in htaccess, random weird php files; reinstall everything for clean copies.

Hope that helps.

If you have a high-profit website, you should also consider paying for a PCI-DSS scanner to check your site monthly, as this reveals vulnerabilities in your hosting, server, and your site (e.g., SecurityMetrics, etc.).

simchris
tagDiv Member

Good ideas for basic security:
a) do not use admin as the superuser login name; always make second name; don’t use the superuser admin name to build pages as it reveals that ‘user’ to hackers;
>> ‘superuser’ for site admin
>> ‘othername’ for content building as admin; not superuser level
b) use plugins like ‘limit login attempts’
c) disable xmlrpc – known attack vector; disable editing of WP files from the WP admin
d) force https
e) force strong passwords (not ‘bunny72’ but ‘8g932vygSD97j$’); disable password reset functions
f) remove all old-unused plugins, themes no longer used – nulled code can still be used by hackers
g) scan site regularly with securi free scanner
h) make sure using good host running modern versions of bind, mysql, php, etc. — make sure running php 5.6 and up as older versions are ‘end of life’
i) make sure running WP 4.8 and up
j) make sure web host running IPtables and automatic Ip blocking for hack attempts
k) fully implement suggestions from the WordPress documentation (always good to learn to use WP by reading the manual …. I know! Crazy, right?): https://codex.wordpress.org/Hardening_WordPress
l) make regular backups (ironically, I am doing that ‘right now’ on my machine while having first cup of coffee …)

After hack; change all passwords (hosting, FTP, and WP); delete WP, all plugins, themes, check for malicious code in htaccess, random weird php files; reinstall everything for clean copies.

golfer6934
Participant
#0

I am having the same issue as others – I updated Visual Composer, and all of the custom block sections are no longer there. The short code is present on the back-end editor, but the blocks do not render. I need these custom blocks as they are pervasive on the site.

Please advise on how to fix.

Kokasaurus
Participant
#0

Hi, I’m currently looking to move the “review overview” block to the top, before the content.
Any method to do this? I can’t find any options to do this in the theme settings menu.

Thanks.

Nicholas Gibbs
Participant
#0

Upgraded from 7.4 to 8.
Tried out two of the demos, but what am i missing? I watched the video, read the docs, but all it changed (visually at least) was colours, menus and fonts. how do i get the actual page layouts complete with all the blocks used in the demo? No additional pages have been created and it hasn’t applied any of that layout to my own pages, just made them corrupt and look ridiculous.

Uninstalling hasn’t worked at all well, it is all over the shop and even after a few hours tweaking it still looks like an amateurish development of a freeby theme.

I’ve had to put it in maintenance mode so hoping for some quick answers.

gargus
tagDiv Member

I understand that I have to set Excerpts to 0 of Content Length in proper area of website. I am stuck at Theme Panel – Excertps and dont know which Module and td_block to edit (trying to change every single one but without the effect) 🙁

dsprouls
Participant
#0

All the Block elements have disappeared from my Page. They no longer show up in the Visual Composer Elements either.
This sucks as parts of the Home Page are no longer visible and my client is not going to be pleased.

Does anyone know what happened?

alfredwlwong
Participant
#0

Nothing shows up when I edit a newly created page. The option to “ADD ELEMENT” appears on the left side. The right side is blank. Nothing happens when I add a block.

Came across a post that required to update the php.ini

WTF? Just bought this and I have to hack wordpress to make it work?

Dakis
Participant
#0

I just purchased the newspaper theme and I’m a bit lost as to how I import existing templates for my pages.

I installed one of the demos (without content, since I have hundreds of posts already)

Now when I create a new page (to start building a homepage for example), I get the tagdiv builder by default, which only allows me to insert elements and build the page from scratch block by block.

I can’t see where I import page templates, can you please assist?

mp1977
Participant
#0

Hi all,
I am having problems with Newspaper8. Not sure if others experienced the same problem first up when installing. I seem to now be missing all the “Block” elements that you can choose to build a page.

Any ideas on what could be the issue?

Matt

Daferban
Participant
#0

Hello,

Visual composer is now codes instead of blocks in classic mode since we moved from http to https. How can this be fixed?

Thank you for your help.

Elevas32
tagDiv Member

Checked .. if active in post setting the date and in block, the date appears in the search results of google .. I do not know how to solve this ..

darian
Participant
#0

Hello,

When I place the adsense text link unit on content, this theme doesn’t display the ad properly. Because same code is working fine on my other site (newspaper theme) properly. Issue is that text of ad is srinking in blocks as well showing only 2 boxes on desktop and only 1 one mobile view.
Snapshot of ads – https://www.screencast.com/t/s1Ow5AKVue

Please let me suggest.
Thanks

simchris
tagDiv Member

We had major CPU issues on our old system with Visual Composer, and found the TD Composer solution the best fit for us (we were using old ‘shim’ solution originally). We’d get spikes going from .9 to 72 !~ …

Several things
a) make sure you have PHP 5.6 or higher. 5.4 and below are *dogs* and should no longer be used for WordPress. PERIOD.
b) doubly make sure you have at least 64M allocated to WP in both your host settings and in your wp-config.php file (we do 128M and above, but another story)
c) make sure you periodically optimize your DB with WP-Optimize of similar
d) limit queries “per page” — for example, no more than 5 “block items” per page

Might help.

Chris

Elevas32
tagDiv Member

It was because I do not want to show the date in the Google search results and had the date in post settings deactivated. The fact is that I do not want it to be displayed in the search results of google, I also have it disabled in block settings. I will have problems with the date in the search results if I only deactivate the post setting to be able to solve the problems of update of the rich snippet?

Bogdan B.
tagDiv Staff

Clicking on pagination, clicking on the ajax filter and requesting more posts, etc.
Simply using a few blocks with pagination and ajax filters will do the trick. Each time a user clicks the pagination depending on the block, 5 posts or more are requested. Ajax filters the same.
Simply using visual composer and not our tagdiv composer increases the load very much as VC is known to be a cpu hog.
There is no specific answer I can provide as each case is particular and not the same applies to all cases.
In your case there could simply be a plugin that creates the massive load and not the theme at all. I cannot say for sure.

Thank you!

Catalin
tagDiv Staff

Hello chaosbunker,

Unfortunately, please notice that our theme does not have any such an option that allows you to display the image caption in the excerpts on the blocks, sorry! Also, notice that is not an easy task and if you want to achieve this, you should implement it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Try opening your homepage in Visual composer and check if the elements are present in the page structure and are set properly. Also check in the Visual composer settings if all the elements are enabled
https://www.screencast.com/t/yeQZb3bXHmM
Try creating a new page and see if everything works properly using Visual composer. Maybe you have customized your blocks and other elements and by updating Visual composer those settings were lost, or need looking over.
If you could provide a link to your website, we will inspect it.

Thanks

robynfoyster
tagDiv Member

I tried inserting the image in a text box and it works, why won’t it work in a single image block.

Bogdan B.
tagDiv Staff

Hello,

If you want to reduce the space between the last block and the footer you can use a negative margin in the css box you showed in the screenshot.
There is no option for the body background on pages. It can only be added through css.
Here is an example:
.page .td-container-wrap{
background-color:grey;
}

Thank you!
Bogdan B

Bogdan B.
tagDiv Staff

Hello,

1) Please check the footer settings in the theme panel: https://www.screencast.com/t/hJ4BwMTLok

2) Please read this guide: https://forum.tagdiv.com/footer-templates/

3) Please read this guide: https://forum.tagdiv.com/excerpts-introduction/ You can see a list of where each module is used here: https://forum.tagdiv.com/theme-blocks-modules/

Thank you!

Simion C.
tagDiv Staff

Hi,

The images need to be cropped, in order for them to display with good results. The theme uses the following cropping system, it is considered to be the best method in most cases
https://forum.tagdiv.com/featured-image/
Depending on the blocks elements that you use and the image, the results may not be the same in all cases
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
When you upload a featured image, the theme will create the necessary thumbnails automatically
https://forum.tagdiv.com/theme-thumbs/
Each module is different in regards of thumbnail size required. Here you can see how all the blocks and grids look in different layouts
https://demo.tagdiv.com/newspaper/block-1/
https://demo.tagdiv.com/newspaper/big-grid-1/
https://demo.tagdiv.com/newspaper/full-big-grid-1/
There is no option by default in the theme to change the way the cropping implementation works. It could only be done by modifications to the theme files
https://forum.tagdiv.com/api-thumbnail-introduction/
It is worth mentioning that these modifications will have to be made to the main theme files, it cannot be done through a child theme.

Thanks

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