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try clearing your caches ?
in my case, I also found I had to put the memory limit at top of my config file.
Also note your original post had it at 40MB ::
WP Memory Limit 40 MB/request –
We recommend setting memory to at least 64MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP. You can also check our guide here.
Hello friends
I have a site with 4 pages. The first page (home) worked ok and I can add and edit using Visual Composer. However, everytime I try to do the same on the other pages, the visual composer shows correctly, the “Add element” is also shown but when I click on an element it won’t appear on the main page.
I tried using templates and so on, but to no avail.
Any suggestions?
Theme name i Newspaper
Theme version i 6.6
Theme database version i 6.6
Theme aurora version i 1.1
php.ini configuration
Server software i Apache
PHP Version i 5.6.15
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 50000
max_input_vars 5000
SUHOSIN installed false
WP version i 4.3.1
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 40 MB/request – We recommend setting memory to at least 64MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP. You can also check our guide here.
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hi
The latest theme version available on themeforest, V 6.2.2 it’s tested and works fine with WordPress V 4.4 and Visual Composer V 4.8.1. Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, purge cdn files if you’re using and test again.
If the problem persist please provide your site url so we can inspect it closer.
Thanks!
Hello,
Please make sure you clean your cache as the counter is not live and it is cached. You can try to remove the app id and save settings, clear cache again and then add the app id again. If it still does not show check your settings again and if they are correct you can wait a little bit for it to update.
Let us know how it goes.
Thank you!
Hi
I’ve tested this on my side with the latest theme’s version, V6.6.2 and the logo it’s displayed fine on header style 8: http://screencast.com/t/AGf3QxItx1J Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, deactivate the child theme and test again.
Let u know how it goes.
Thanks!
Hello bebiboy,
Please try to disable all the active plugins, clear all cache and install only the plugins that come bundled with our theme. You have to regenerate the thumbs for the images with the Force Regenerate plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ Most of our clients who have used this plugin were satisfied.
Unfortunately, the Photon plugin does not work with our theme and we do not recommend it. Also, this is known to be a problematic plugin and you should find an alternative. I will recommend you to use a WP Smush, as you can see in our documentation, here: https://forum.tagdiv.com/how-to-make-the-site-faster/ .
Hope this helps and let us know how it goes!
Thank you for the message!
@andrei_luca I just went through and deactivated all non-essential plugins and am clearing my browser’s cache now.
Do you mean clear caches as in clear my browser’s cache?
My website is: http://www.daneoleary.com
Hi
Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also make sure that you have posts which correspond with all the filter that you have set in slide options: http://screencast.com/t/i5IL075vLbg4
If you still can’t manage to solve this issue please provide your site url so we can inspect this closer.
Thanks!
Hi
The theme wasn’t tested with this browser so it’s possible to appear some issues with its functionality. However I’ve test your site on the default android browser and it loads fine. I am not sure wy isn’t loaded correct on your side but you can try to clear phone’s cache memory then test again.
Thanks!
Hello Gwen,
I’ve tested this template on my side and everything seems to work properly. Please try to disable all the active plugins, clear all cache and install only the plugins that come bundled with our theme and try again.
Hope this helps and let us know how it goes!
Thank you for the message!
Thanks!
I’m not sure why this occurs, but you can try these following methods:
– Switch to a different theme and then reactivate newspaper,
– Clear your cache and disable all plugins (check the panel with no plugin active),
You can also try to reinstall the theme. Make a back-up of your database and also back-up your modifications if you have any and perform a clean install via FTP: https://forum.tagdiv.com/install-via-ftp/
In rare cases files can get corrupted upon install.
If the problem is still there, then it could be a server side issue and you have to contact your hosting provider.
Thank you!
Hi
We had an issue with the category page since the new update of WordPress has been released. This issue was fixed in the latest theme update available on themforest, V 6.6.2 so try to update the theme at the current version: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches and test again.
Let me know how it goes.
Thanks!
Hi
I am not sure why this happens but you can try to deactivate all plugins except Visual Composer, just to make sure there is no conflict between some plugins, clear all caches and test again.
Thanks!
Hey Guys,
SOLUTION: Social Counter Problem Resolved after following these things:
1) Please make sure you have the latest theme version: 6.6.1.
2) Now update the social counter. Remove the current version and install the version of the plugin that comes with the 6.6.1 theme
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3) Now Flush the Cache and See if the FB counter is showing the right number.
If not, clear the History in the Browser. Then RESTART the Computer. And Check the Counter again.
4) If it does not work, remove the Facebook APP ID and Save it again. And Repeat Step 3.
5) Now Add the FB APP ID etc again. And repeat Step 3.
This way, at least mine started working. I hope it helps.
Cheers!!!
Hi
@ricky86 I’ve checked your site and the lightbox works fine now: http://screencast.com/t/MNUxcgpg9 If you still have this issue try to clear all caches and test again.
@DaneOLeary Try to deactivate all plugins except Visual Composer, clear all caches then test again. If the problem persist please provide your site url so I can inspect it closer.
Thanks!
Hi
I’ve checked your site and noticed that on mobile devices you’re using a different theme then Newsmag: http://screencast.com/t/fsIxznStv2MV This usually happens due to Jetpack mobile theme. Try to deactivate that module, or deactivate the all plugins except Visual Composer, clear all caches and test again.
Let me know how it goes.
Thanks!
Hello,
We have no reports on this yet. It is not a known issue. Please try to disable all your plugins except visual composer, clear your cache (and cdn if you use it) and check again to rule out a plugin conflict.
Also try the error on a different browser.
Let us know how it goes.
Thank you!
Hi
I’ve checked your site and the featured image it’s displayed fine now: http://screencast.com/t/huRlEHj4N If you still have this issue try to clear all caches including browser cache and test again. Also provide a specific url where I can inspect this issue.
Thanks!
Hi @MissMyra
I’ve checked your site and noticed that you’re using page-builder + latest as a page template. Using the default sidebar options from page settings will affect only the latest article part: http://screencast.com/t/hyQbkDdCINTz not the one built with Visual Composer page-builder. To add the sidebar here: http://screencast.com/t/XahYbpuDd you have to use a widgetized sidebar block from visual composer like here: http://screencast.com/t/YbNfZtxNu Also make sure that you empty all caches then test the site again.
Let me know how it goes.
Thanks!
Hi
I’ve test this on my side with the latest theme’s version available on themeforest, V 2.3.3 and the ajax loader works fine. Try to update the theme at the current version: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches and test again. If the problem persist please provide a link so I can inspect this closer.
Thanks!
Well, your site is messed up. Nobody here can help you with the back end.
Switch to default twenty-fifteen theme.
Make backup of all your site files via FTP; make backup of dbase via phpmyadmin.
Clear cache; disable cache plugins. Delete cache plugins. Delete any additions to the htaccess file from the caching plugins if yours do that for custom rewrites.
a) disable and remove all plugins except for Visual Composer – a bad, compromised, hacked, broken plugin can break other stuff; rename the plugins folder xplugins to reset for WP
b) install CLEAN version of WP via FTP (delete the wp-admin, wp-includes; all the root WP files except config); upload the new ones from the wordpress.org zip download
c) login to WP; rename plugins folder back to plugins
d) turn on visual composer
e) turn on the TagDiv theme
See where you’re at.
I’ll do that Chris.
Meanwhile, the problem is getting bigger. No images are being displayed on the entire website, and this is how the WP Super Cache admin looks:
I’ve re-installed WP 4.4 twice, doesn’t help. Please let me know what I can do next, I’m losing my mind over this now…
Newspaper V 6.6.2
WP 4.4
Items do not float anymore but are forced to stack. I also tried to create a new page from scratch, but nothing seems to work and any block or element I add to a row is not kept side by side but goes underneath the preceding one.
I deactivated all other plugins currently installed. Cleared cache. Zero results.
Thanks
I just did. Nothing changed.
Should i use the regenerare thumbs plugin?
I cleared the cache
