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No updates or plugins changed recently. WordPress version 6.9. As of early this morning, we noticed Home Page and all other Pages distorted. Disabled all plug-ins and checked one at a time and confirmed no plug-in conflicts. Tried many different browsers. Still all pages distorted, which suggested a Theme Issue. Narrowed it down to the Home Page Slider. Removed it. Cleared all caches. All Pages still distorted. Our Site: https://www.bizcatalyst360.com/
HELP!
Since this morning, the Flex 3 Big Grid on the site’s homepage hasn’t displayed correctly. I haven’t made any changes to the site, and I’ve even cleared the cache, but nothing has changed. If I go into the backend, it appears correctly, but the frontend doesn’t. Even deleting and re-inserting the grid still fails. Does anyone know how to fix this?
Hi tagDiv team,
I’m experiencing severe scroll stuttering/lag on Safari (macOS 15.5) on my website built with Newspaper theme 12.7.3. The issue occurs on all pages immediately when scrolling begins.
Environment:
Newspaper Theme: 12.7.3
WordPress: 6.8.3
PHP: 8.3.27
Server: LiteSpeed/Apache
Browser affected: Safari (macOS 15.5)
Browser NOT affected: Chrome, Firefox
What I’ve tested:
✅ Disabled all plugins except tagDiv Composer and Cloud Library – issue persists
✅ Disabled tagDiv Composer – issue persists
✅ Switched to Twenty Twenty-Four theme – scroll is smooth (confirms issue is theme-related)
✅ Disabled Raptive Ads – no improvement
✅ Tested CSS fixes:
animation: none !important – no improvement
transition: none !important – no improvement
-webkit-overflow-scrolling: auto – no improvement
✅ Object Cache Pro with Relay is configured and working
URL: https://simscommunity.info
The scroll is perfectly smooth in Chrome and Firefox, but Safari has consistent frame drops and stuttering. This is affecting user experience for a significant portion of our visitors.
Is this a known issue with Safari? Are there any recommended fixes or theme settings I should adjust?
Thank you!
Hello,
the only difference is if I disable litespeed cache, that photos become larger like in Antoine’s case. If I enable litespeed cache, photos become smaller (like they should be in gallery view) but still one below the other instead one next to eachother.
Kind regards,
Peter
Hi,
I think that is teh gallery from Gutenberg not from the theme. Just make sure that all the cache is clear, and there is nothing interfering.
You need to make sure nothing is interfering with this css:
body .is-layout-flex {
display: flex;
}
Thank you!
Please remove that code and make sure that you do not have any cache or object cache aply on wp-admin, then check the wp-editor with tagDiv Composer, it should be working.
Hi,
While on the editor the design is as it should, the front looks broken (the slider is empty and the rest of the design is broken, with missing styles. It is as if some styles are not loading but no error on the console).
I’ve saved the tempalte again, even recreated motos from scratch, cleared cache, wp-rocket, cloudflare and server again but same result.
I’ve even disabled wp-rocket and deleted server cache and cloudflare and still the same issue.
Sometimes on save I get an error while savind the post content: wp-json/td-composer/save_post?uuid=… gets canceled after 10s. BUt even when it saves the content, sometimes id does, it still doens’t apply the corect design on the front page.
It happens only on these 2 pages:
https://soymotero.net/
https://soymotero.net/motos/
I am using the latest theme version: 12.7.3
wordpress v 6.8.3
all used plugins are updated.
I need help fast please, since this is been like this the whole mornming and we’re out of options…
Thx,
Giulian.
Hello tagDiv Support Team,
I’m experiencing a critical issue with Module Templates in Newspaper theme.
Problem Description:
Module Templates display correctly in the backend editor – Felx Blocl Builder (tagDiv Composer)
When viewing the published page on frontend, all Module Template configurations are lost
The module appears but without any of the settings applied in the editor
Regular blocks work fine – only Module Templates are affected
What I’ve Already Tried:
Disabled all caching plugins
Cleared browser cache and tested in incognito mode
Created new Module Templates from scratch – same issue
Checked browser console for JavaScript errors – none found
Yes, same problem can be seen on other friends websites. Many have moved away from Newspaper theme. Not enough updates are coming out from NewsPaper makers TagDiv, 2-3 years ago they used to quickly solve issues and bug fixes and push out new updates for the themes, which were modern and new features were brought. They are not keeping up with the times and a lot of features like infinite loading with ads are not working. “Read more” feature on the article page was also to be brought, but never came.
Now the LCP, FCP and CLS of the theme are also going high, resulting in revenue and viewer loss.
Even after using top-end cache paid cache plugins, the newspaper theme is very, very outdated and heavy. Hope they fix things and make the theme lighter in regulations with Google Pagespeeds insights.
I installed the WP Super Cache plugin, which caused the homepage to crash.
However, when I go to the Edit with TagDiv Composer page, everything works normally.
How do I fix this?
URL=https://wiangplus.com/
Hi,
Do you use the mobile page template? https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Please clear all cache, including css cache.
Thank you!
Hi,
Please go to plugins and see if you have the tagDiv Mobile theme plugin installed (also look for the amp plugin). If you have them, please disable those plugins, clear the cache, and check again. The problem should be resolved.
Hi,
This situation usually occurs when you are using both the AMP and the mobile theme. My recommendation is to disable both plugins and use the theme’s responsive version instead, as there is no longer a need for an AMP version.
To do this, go to your website dashboard > Plugins, disable the AMP plugin, then clear all cache. This should resolve the issue.
Thank you!
also can’t edit text – – i don’t have the issue with the inspector. Purged cache.
Not sure what else to do.
Hi jobothanow now simchris explained a bit about what you need to do if you want to migrate; what would be the order and what needs to be done.
What I want to say in addition is that it is possible that the speed problem is also related to the host you are using, the cache plugin and the settings in the theme. As simchris said, the first thing to consider would be to migrate to a much better host, which provides the necessary resources for your site. Step 2 is to check what exactly on the site is loading slowly, to solve that part. Step 3 a very good cache plugin and CDN.
If the above does not work then the last step would be to migrate to another theme, but when you do this you must take into account that everything this theme offers may not be offered by the new theme, plus if you have a demo installed everything that comes with it will no longer be able to be used with another theme, as a result you will have to make certain edits to layouts, menus … after migrating to another theme.
Hi,
Using the mobile theme and AMP is no longer recommended as it once was.
Mobile theme and amp ar limited you can use only the theme panel options under mobile theme
Also, for pages you need to set manually the content in mobile editor, content that must be created using the mobile edito,r not other builders and not copy/past the page content in mobile editor
– https://forum.tagdiv.com/mobile-theme-introduction/
– https://forum.tagdiv.com/the-mobile-theme/
Related to cache, when you are not using the responsive version, then you need to use a separate cache for the mobile version, otherwise the mobile version will be displayed on desktop and the desktop version on mobile.
Thank you!
I tried enabling and disabling mobile compatibility in WP Super Cache https://prnt.sc/vEdkFtg0TECd (plugin in spanish) , and in both cases, the content is displayed with a different template https://prnt.sc/o3Te2FzoY6WM
Hi,
Please disable the tagDiv Mobile theme and amp plugins, clear all cache, and check again; it should be displaying the responsive version.
To set the logo on the responsive version, use tagDiv Composer, select the mobile viewport and replace the mobile logo – https://forum.tagdiv.com/header-manager/ https://i.imgur.com/6FG3i0K.png
Hi,
Is this situation happeing when you are logged in? We had a similar situation, and it was related to the cache.
Also, could you please provide a link to check it with an iPhone?
Thank you!
Hi,
This situation can be related to the cache plugin. Can you clear all the cache and see if the weather info is correct?
Thank you!
Hello,
I’m trying to run responsive, no mobile theme, no amp. I’m facing an peculiar issue where the theme displays fine on the home page but doesn’t display properly on any posts or pages.
1. When mobile theme plugin disabled, posts show h1 text in place of graphic logo, and footer doesn’t display or displays oddly because I’m seeing @newspaper wordpress theme by tagdiv on the footer.
If I try to edit this footer it tells me you cannot edit this type of footer.
I’ve cleared cache a bazillion times, What could this be?
Hello,
I am using the Newspaper Theme on my domain:
https://thesenegambiaobserver.com
I am facing a major problem:
Whenever I try to edit any page with tagDiv Composer OR open the Cloud Library, it shows a 404 page.
I have tried the following steps already:
1.Regenerated permalinks (saved twice)
2.Deactivated all plugins, only Newspaper Theme plugins kept active
3.Switched to default .htaccess
4.Increased PHP limits:
5.max_input_vars = 5000
6.memory_limit = 256M
7.Cleared CDN and browser cache
8.Disabled RankMath SEO plugin
9.Tried switching to parent theme only
10.Deleted custom code from functions.php
11.Reinstalled tagDiv Composer and Newspaper theme
But the problem continues:
Cloud Library always returns 404. Nothing loads.
Please help me check what is blocking the tagDiv Cloud Library from loading on my site.
If you need:
– System Info
I can provide it.
Thank you.
Hi Calin,
So for weeks now, I have followed the guidance of and troubleshooting using the above article and these Newspaper Docs: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ https://forum.tagdiv.com/tagdiv-composer-not-working/ https://forum.tagdiv.com/requirements-for-newspaper/ https://forum.tagdiv.com/cache-plugin-install-and-configure/ https://forum.tagdiv.com/how-to-make-the-site-faster/ and although I learnt about not loading unused CSS & JS resulting in increased page speeds, the Wp Editor is still hanging :(.
I have updated the /wp-content + /wp-content/plugins .htaccess files accordingly, checked the php.ini file, changed the object cache plugin, checked the apache error logs, ran multiple diagnostic checks on the server configuration and still the WP editor hangs and I am exhausted on this.
Can someone from your team take a look for me please?
Thanks.
Thanks! I appreciate the quick response. It looks like some of the desktop browsers I was testing with weren’t properly clearing their caches.
All good now.
Good morning again.
I’m sending you three screenshots and my .htaccess file details so you can see that the filters are there, but they’re not displaying as you described.
If you need any further information, please let me know. Thank you very much.
Cabeceras base
<IfModule mod_alias.c>
# HTML: sin cache
<FilesMatch “\.(html?|rtf|rtx|txt|xsd|xsl|xml)$”>
<IfModule mod_headers.c>
Header unset Pragma
Header set Cache-Control “no-cache, no-store, must-revalidate”
Header unset Last-Modified
</IfModule>
</FilesMatch>
# Estáticos: permitir cache
<FilesMatch “\.(css|js|json|eot|otf|ttf|ttc|woff|woff2|svg|svgz|gif|jpe?g|png|webp|avif|avifs|ico|pdf|mp4|mov|webm|wav|mp3|zip)$”>
<IfModule mod_headers.c>
Header unset Pragma
Header set Cache-Control “public”
</IfModule>
</FilesMatch>
</IfModule>
https://postimg.cc/gallery/8pFV1Kf
Best regards
