- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello,
This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know if you use a plugin for membership.
If yes, please ensure you don’t have a plugin conflict.
Thank you!
Twitter and Pinterest counting YouTube and Facebook not counting. Have uninstalled and reinstalled composer and social counter multiple times, cleared cache etc, reset api key… just paid for support.. is this paid support?
Hello,
Can somebody tell me how to get rid of the mobile logo, when open on mobile device.
The site is:
I remove the logo from EVERY possible place for settings the has logo upload option, the picture is removed from the server, database was scanned for this entry and every record was removed and still this fucking logo is still showing.
How is this possible, the logo still to show up??? And no, its not cached locally on the phone browser.
Even if i set up new logo from options, it is changing only on desktop, when open from mobile i cannot change it!
I am very disappointed with this theme, constantly heaving bugs like this. Cannot edit single thing without braking three others…. Yes i know me license is expired, spare me the lecture.
Hello,
Please activate the tagdiv Standard Pack plugin and clear all the cache.
Thank you!
Today I’m update my theme version to the latest 12.1.1 and after finish to update some error have come out from my header site.
i did activated the tagDiv Cloud Library plugin and clear the cache.
but still broken top page.
https://imageup.me/images/68797459-716e-43eb-a974-3a84bd00c086.png
Hello,
Please check if you have the tagdiv Standard Pack plugin activated, if not, please activate it and clear the cache.
Thank you!
like 3 years ago I’m here to try to solve the display problem of my site scarcicalostress.it, which has changed the graphics, without me doing anything, just updating the template, I think the problem is due to the cache, now I kindly ask for your help in solving this problem permanently
Hi I also have the same problem, since I bought this template I’ve always had cache problems, now the problem has come back I don’t know how to solve it, this is my site: scaricalostress.it
Hi.
I created a post cloud template for a specific cateogry but is not working.
I assigned the template to the category from the panel, saved the settings several times, cleared the browser cache and nothing changes.
I need help to solve this problem.
Thanks.
I have already tried those solutions and still with the same result, my WP Memory Limit is 512MB, I have checked everything.
Sometimes if I try to add an “Attachment template” it does load. I understand that it is because there are few templates, but if it is a category or page template it does not load, it gives me the above error.
I hardly have 3 plugins, I disconnect them and I do not solve anything. For now I do not have any type of cache activated
Hello @erfahrungsguru!
It seems to be a plugin conflict. Test by deactivating ALL plugins except tagDiv; additionally, if you are using a cache plugin, deactivate it, clear all cache, and try again.
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
Thank you!
Hi,
Here is the link to the said page: https://learnexceltoexcel.com/free-excel-training/
This is designed in tagdiv composer. It opens fine on desktop. But when i try to see it on mobile, nothing shows up except the header and the title of page.
If i check “desktop mode” on mobile, contents show up as it should. Somehow, mobile theme is messing with something. I have tried turning off all the plugins, refreshing the cache etc but nothing is working.
Please help
Regards,
Hasaan
Hello @interlajmi!
Yes, because this is a cache issue. This layout is because you have a mobile theme or AMP enabled.
Deactivate any caching tools you’re using or these two plugins.
Thank you!
Hello,
Please let me know what version of the theme you have.
Please make sure you have the latest version of the theme 12.1.1.
You will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hello @nawacita!
Did you set up the plugin correctly? https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Test by deactivating ALL plugins except tagDiv; additionally, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Hello @steffi83 !
When I install the demo, I get the right elements: https://prnt.sc/V4GYU9WkUmPi in composer and frontend as well: https://prnt.sc/diG31niG9LMB
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend deactivating ALL plugins except tagDiv; if you’re using a cache plugin, deactivate it, clear all cache (including from your browser), and then check the results.
Let me know the results!
Thank you!
Hi,
I understand, the situation is as follows, logged in people see the version without cache, while not logged in people see the version with the cache.
You need to check in the cache plugins the settings you have, I believe it will be related to javascript and css options.
Thank you!
Hello @TheStormer!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hello,
This happens because you have in settings > discussion check the box for automatically closed comments after a set numbers of days -> https://www.screencast.com/t/96CzDYJIrl please uncheck the box and save the settings, after that clear all cache and see if there is still a problem ( the “Comments are closed” text should disappear and comments will open again ).
Thank you!
Hello @lemads!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer & Cloud Library
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Access Newspaper -> Plugins and install the Standard Pack plugin if you use default templates.
Hope that helps you!
Thank you!
Hello,
We are using LiteSpeed Cache plugin. Yes, in our LiteSpeed settings, as you mentioned, “Object Cache” was turned on. We turned this setting off, our problem was solved.
Thanks again for your help.
Best regards!
Hello,
This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know if you use a plugin for membership.
If yes, please ensure you don’t have a plugin conflict.
Thank you!
Hello Alessandro!
Access Newspaper -> Plugins and install the Standard Pack plugin.
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer & Cloud Library
2. uninstall (delete) TagDiv Composer & Cloud Library
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer & Cloud Library
5. activate TagDiv Composer & Cloud Library
6. clear cache (if a cache plugin is present).
I hope that helps you!
Thank you!
Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
