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Hi Bettina 🙂
I understand that there can only be one link per image. I would have attached images in my previous request, however, they would look exactly like your own examples in your theme documentation that you already have. Therefore, I really need to explain the problem.
When I originally imported the demo content for the theme, it included your ads for your theme. I simply went into the tagDiv Composer editor and replaced your ad images with my own. I also added the affiliate links where they are supposed to be added according to your own theme documentation. The problem is that the affiliate links do not save. I have cleared the cache and cookies, etc., and still there is no saving of the affiliate links. So, when I click on the image ads, all that happens is that the page refreshes.
I am assuming that there is something else that needs to be done before the affiliate links will save and work correctly (maybe in the theme settings?) however I did not see anything in the theme documentation.
Hello Anamaria,
I checked all links that you send but without success. After I edit the page using tag div composer, I can’t save it. Icon “save” is in an infinity loop.
I checked my WP Super cache plugin settings, my Cloudflare settings and I checked the firewall (modSecurity) on my Plesk.
What we can do to solve this?
Regards,
Jasa
Hi,
the number of Instagram followers should be updated automatically once a day (sometimes it may take longer due to cache and CDN plugins).
Indeed, one solution for updating the number of followers is the one mentioned by you.
Unfortunately, there are no other solutions for this at the moment.
Thank you!
Hello!
Make sure you use the latest version of the theme and plugins(11.4.2).
Please deactivate ALL plugins except tagDiv ones and AMP, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results.
Thank you!
Hello!
I can see that the ads are displaying on your website.
Please make sure that the issue is not from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Thank you!
Hi,
If the problem also appears when you are logged it then it is possible to be related to an extra plugin that you are using. Please do some tests using only tagDiv plugins and see if the problem is still persisting when you are logged in (also make sure that all cache and object cache are clear and the plugins are no longer enabled).
Let me know the results!
Thank you!
Hello,
Please do a test using only tagDiv plugins, and clear all cache.
Also, please try to change the modal popup id -> https://i.imgur.com/aygTRjI.png
Thank you!
Hi,
There can be more situations, usually depends on whether your code is minified or not. This situation appear when you use optimize plugins, cache plugins to make the site faster.
Thank you!
Hello!
Make sure you use the latest version of the theme and plugins(11.4.2).
Please deactivate ALL plugins except tagDiv ones and AMP, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results.
Thank you!
Hello,
To use the modal popup you need to import or create a page with tagDiv Composer, and after you need to add the page id -> https://www.screencast.com/t/AmQaSehY please all clear the cache.
Thank you!
Hello,
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Documentation here: https://forum.tagdiv.com/how-to-add-icons-in-menu/
Also, the icons cannot be set as in the sent screenshot.
Thank you!
i set my amp page to be in standard mode, but the amp plugin dont acept, and i have the recommendation to set to standart mode and when i doing that and purged all cache the transiction mode is that one active, how to resolve?
I figured out how to change the image ads that came with the theme demo content, but I can’t figure out how to add the affiliate links.
When editing with TagDiv Composer, I put the links where it says “Ad url”. However, when I clear the cache and then go to a post and click on my new ad image, nothing happens. I’m taken to the top of the article. This happens to all image ads in all locations.
I’m sure the solution is simple, I just can’t figure it out.
All help is greatly appreciated 🙂
My website is: https://tennischickmag.com
Hello!
This issue is from a plugin conflict. Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Thank you!
Hello!
Make sure you use the latest version of the theme and plugins(11.4.2).
Please check the console in the TagDiv Composer, and make sure you do not have a 403 error.
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/.
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Let me know the results!
Thank you!
Hello,
Seems you have the mobile theme plugin activated please deactivate it, clear all cache and check after the mobile version, if you don’t want to use the mobile theme plugin.
Also, if you use mobile theme plugin then you need to set the logo in Theme Panel -> Mobile Theme -> Header -> https://i.imgur.com/Vv4BpE1.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Hope this helps you!
Thank you!
I don’t have a cache plugin on the website, after clearing the browser cache, the problem still occurs…
I’m not very comfortable with providing you admin credentials… Isn’t there a different way of solving this problem?
Regards,
Rafał.
Hi,
It looks that the problem related to the menu it is coming from this css -> https://i.imgur.com/PIyv6qg.png
This problem it is also aspiring when you are logged in?
The admin top bar is not display, or it is displayed a different one? If is a different one, then it can be from a plugin, for example from the Jetpack, if is not display, then it can be from a strong cache plugin, or object cache.
Thank you!
Hello!
It could a cache issue or something that can interfere there. So, please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and see the results.
Hope that helps you!
Thank you!
Hello!
Please make sure you use the latest version of the theme and plugins(11.4.2).
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results.
Thank you!
Hello!
Did you check the other possible factors which can interfere there presented above?
Also, please deactivate ALL plugins except tagDiv ones and the cache plugin.
Thank you!
Hello @bezukhof!
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello Britta!
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello,
Please clear all the cache from the website/server/browser.
Thank you!
Hi,
I suddenly have some issues regarding the “Load More” Buttons below a list of posts… in other words:
I display 5 latest posts on the homepage, below I show the “Load More” option button. After I click on it, I only see the spinning “wheel” and nothing loads anymore.
Is it because I use a caching plugin? If so, do I have to exclude anything from being cached?
Thanks a lot
