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Hello!
Delete the cache and force refresh the page(CTRL + SHIFT + R).
Please use only one cache plugin.
Let me know the results!
Thank you!
These are my advanced settings in WP Super Cache. When I update an article, the edits go into effect instantly. It seems that when I change anything design-wise, it doesn’t change instantly. Why is this?
I updated my servers to dedicated servers. Now, when i make edits to my site, the WP Super Cache doesn’t flush. I didn’t change anything in the settings of the plugin. This is within TagDiv in WordPress. You can see I have added a stock ticker to my main page, and changed the line to red.
Once I save, and view within WordPress it looks fine. But when I go to an incognito window, it doesn’t adapt the changes. Also on my phone, it doesnt adapt the changes
When I go to test the cache this is what it shows.. I have not changed any of the WP Super Cache settings and the TagDiv System Status shows Green.
PLEASE help. I don’t know why it isn’t caching.
Hello @coo15ottobre!
It seems that you have an error in your console. Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again.
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Hope that helps you!
Thank you!
Hello @rabinmahmud!
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see the results. Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Hope that helps you!
Thank you!
Hi Bettina,
Thank you for your response. As per your response i have done all the changes. i have disable all plugin & cache plugin still issue is coming on some category.
Hello @onlineimages !
If you use default templates, then please activate Standard Pack plugin.
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Let me know the results!
Thank you!
thank you, I just delete object-cache.php and it’s work.
thank you
I got the nearly the same probleme here.
/wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php on line 33214
Just another line?
Update from 10.4 to 11.4.1
After the update everything is fine in the admin area but site is not working in FE due to inactive builder. It shows only the div builder tags.
When I activate tagDiv composer the admin area and frontend is directly down. I just click on install and than activate and the admin can’t be used anymore and get directly the error msg.
When I change the name of the plugin via ftp
/wp-content/plugins/td-composer to something else => admin is directly working again
My first idea was W3 total cache might be the reason. I deactivated it without successfull update. Than completly removed it but without success.
After each not successfull update I added a backup before the update but could not find the reason for it.
Any idea how to solve it or find the reason?
Hello @coo15ottobre!
I’ve tried to access your website to check this strange issue, but it seems that your website can not be reached. Please make sure the issue it’s not from a cache issue or a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again in an incognito file.
Let me know the results!
Thank you!
Hello @yazz!
This issue has been discussed already here: https://forum.tagdiv.com/topic/instagram-footer-section-donshow-image/
Check the documentation also here: https://forum.tagdiv.com/instagram-widget/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.
If the problem is still there, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
Hello,
Please let me know if you have the tagDiv Composer plugin activated.
The problem could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.
Thank you!
Hello @trademodo!
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problems are still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello @mc775!
If only sometimes they are stretched, then it could be a cache issue. So, please deactivate the cache plugin that you use and check the images again.
I couldn’t see any blank space. Can you point me directly to the issue?
Thank you!
Hello @Telebari!
This is strange! Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Let me know the results!
Thank you!
I have a few issues I need help with:
1. TagDiv composer is stuck on loading, and I cannot edit any pages as a result – image
Note: I have already checked mod_substitute and followed the guide to set it to 10M
2. The main navigation menu is glitched, and I cannot access the submenu – image
3. In the theme panel > template settings > image loading – animations (LazyLoad), if I enable ‘use loading animation image’ then my site will not display the images. This is the issue that lead to all of the above issues that I am now left with, and here’s the backstory about what’s going on:
The site was working perfectly fine on Feb 18th. No additional changes were made, and when I came to look at the site again after the long weekend on Feb 22nd, I discovered the issue where the images on the site were not displaying. After a whole day of trouble shooting, and restore backups to Feb 19th and before Feb 18th, I discovered that the way to get the images to show up was to disable the loading animation in ‘3.’ (from above). Now the images, work and I am starting to discover all sorts of issues with the website (point ‘1.’ and ‘2.’ from above). I’ve checked the system status, and the only one that is not green is the mod_substitute, which I have already followed your guide and updated correctly. I’ve reinstalled the newspaper theme and am running 11.4.1. I updated wordpress and am using 5.9.1, I even tried with the previous older version and it still was not working. I am using supercache and cloudflare to the exact recommended specifications. My hosting provider is Siteground, and I have already gone into there to reset permissions. I am completely stumped with what’s going on and have accepted that the theme is not behaving normally, but at least I need to be able to go into TagDiv composer to be able to make up for the issues.
It happens frequently that in random URLs old single post pages show up, with old headers and old footers.
It’s like if my website would use cloud templates that no longer exist and are no longer active.
The problem is that, is when this happens, my page doesn’t show ads, and it happens randomly a few times every once in a while.
I have already cleared my DB, cache on cloudflare, OP cache, WP Rocket cache, devices cache.
Also this only happens on mobiles.
I have tried everything and nothing seems to solve the problem.
Would anybody know how to fix this?
Thank you.
Of course they have been opening. I have cleared my cache though. The problem is that the posts that opened are not under the Lagos Legends Category. It rather seems to me that the Category module of the Theme is not working as it should. The reason why one wouldd have to categorise is because posts under the same category can be displayed to the visitor. Do you get the problem I am trying to point to you now?
Hi Anamaria
I have checked the wp-content directory as you suggested and there is no object-cache.php file there. So I will pass it on via contact@tagdiv.com
Chris
Hello @Achimzwo!
I’ve tested on my end with the wp version 5.9.1 & 5.9 and it seems to work. Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Let me know the results!
Thank you!
Hello @Ibalex!
I’ve checked your website and it seems that your posts are opening: https://www.screencast.com/t/SkCIG56Py
Please clear your cache and try again.
Thank you!
Hello @lrogacs!
I’ve checked your link, but I can see the normal template for desktop.
This issue seems to be from a cache problem, please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Let me know the results!
Thank you!
Hello,
Our theme does not have a free version.
We are exclusively selling Newspaper WordPress theme on Envato, Themeforest Market, and you can get it from here – https://themeforest.net/item/newspaper/5489609 – with all the needed functionality to create a stunning and safe news website.
Also, please make sure the issue is not from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
This problem can be related to more situations, please check these guides
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
-> https://www.cloudways.com/blog/wordpress-500-internal-server-error/
Thank you!
Hello,
Please check if you have an object cache file stored on your server.
We have a guide on how to check the Object Cache if is applied on Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
Hi,
I’m not sure if those are the best settings, but if you want you can try to set theme like this:
Cache Timeout: 0 seconds or 600 seconds
Clock: 00:00 HH:MM
Interval: Once Daily
Thank you!
