- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi, me even after the last update the problem was not solved. I also tried uninstalling the social plugin, resetting the instagram key, clearing the cache, etc.
I respect all the requirements of the theme but I still have this problem.
Regards,
Simone
As of right now, the WP Super Cache plugin is working properly (caching desktop and mobile pages correctly).
Make sure to check the box “mobile device support” in the Advanced section.
Thank you again,
Hi Calin,
Thank you for your response. I have been using these WP Super cache settings but still am encountering this problem. How could I fix this?
In general, I am also wondering whether caching is compatible with the mobile theme. When the browser “caches” the desktop page, it then serves the cached desktop page to mobile devices (or vice versa) until the cache is cleared.
We would need a caching method that is able to decipher mobile vs desktop. Is this possible?
Thank you,
Hi,
Yes, I see that you have now the responsive version https://i.imgur.com/GDXuTbn.png to have the mobile theme, make sure that you have set one of those options -> https://i.imgur.com/hnp8zDA.png
Also make sure that this problem is not from cache plugin that you are using.
Thank you!
Hi,
This problem appear because you are using an old theme version, if you make a full backup and update the theme to Newspaper v10.3.9.1 the problem will be solved.
Another way will be to use a plugin as Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
The theme update is a custom request, if you want us to update the theme fore you, please make a request here -> https://tagdiv.com/submit-a-request/
Thank you!
Hi,
Please update the theme to v10.3.9.1 and let me know if the problem persists.
do not forget to clear all cache.
https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Hi,
If you are using the mobile theme plugin, you must use the cache settings as in our guide from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also for Autoptimize I do not know the right settings that need to be made to not interfere with the other cache plugin.
Thank you!
Hi, today was made a new update 10.3.9.1 in this update the problem with the images and featured image is fix, please make a full backup and update the theme.
Clear all cache and let me know if there are still some problems.
Thank you!
Hi,
Please make sure that this problem is not from cache.
Also check to make sure that you display on mobile all articles and not only for some categories -> https://i.imgur.com/uYRheJn.png
Let me know the results!
Hi,
Now that most of your theme layout was change, you need to do again the steps for page speed, or at list to check theme to make sure that are still set correctly and the cache and cdn were cleared.
Also is possible that your cache and cdn to be already adapted because now you have a very good score -> https://i.imgur.com/b3W14cj.png
If you still want to check the pages peed guide you can do it here -> https://tagdiv.com/how-to-increase-page-loading-speed/ and this is also a very good guide https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Thank you!
Hi duck1970, if you have some code set in theme panel, this will be there after theme update, but is possible to be a plugin conflict, if the code is displaying on the page source that means that the code is still there but is not visible, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
So if I understand correctly, now the images are no longer displaying on your website, If is so, please try to enable/disable this option -> https://i.imgur.com/K8FobBC.png if this is not solving the problem, please install Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there are still some problems, please let me know!
Thank you!
Hello !
Please update the Newspaper to the latest version and make sure that this is not a plugin conflict.please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi sloope, so after the theme update you clear the cache and purge the CDN and the problem with the menu appear. Was this problem there when you were logged?
There were reported from some users some jquery problems, if is the same for you, then those can be fix for the moment using the Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there are still some problems, please let me know!
Thank you!
Hi loslunesseriefilos, if you are using WP 5.6 please make sure that you are using Newspaper v10.3.9 if there is still a problem, please try to use the Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there are still some problems, please let me know!
Thank you!
Hi,
So if I understand correctly, now the images are no longer displaying on your website, If is so, please try to enable/disable this option -> https://i.imgur.com/K8FobBC.png if this is not solving the problem, please install Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there are still some problems, please let me know!
Thank you!
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
Please make sure that you are using the last theme version and you clear all cache, if there is still a problem with the Instagram account, please make a full backup and send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Thank you!
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
