Search Results for 'cache'

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Johnysko
tagDiv Member

I struggled with this for a week. Even with their supported WP Super cache plugin it was totally broken showing mobile to desktop and vice versa. Totally random. I think this mobile theme have some serious caching problems…

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

player1
Participant
#0

Hi,

I’m using WP Super Cache and set up like in the instruction.

But whenever I edit the frontpage using TagDiv Composer, the frontpage of other viewer switch back to the old theme, as follows:

– Wrong theme appear after the edit: https://imgur.com/a/8gjqTRN
– This is the right theme: https://imgur.com/a/6r81sVU

I deleted all the old theme and layouts in the Dashboard, only keep the current one. I believe this is related to the cache because sometimes when I delete the cache or edit something again, it’ll switch back to the right theme.

This is such annoying. Please help me.

Thank you.

burak911
tagDiv Member

Hello,

Thanks for your response.

We are using WP Super Cache with the theme. Do we need to make an additional setting for the Exchange widget due to WP Super Cache?

Thanks

fogliam
tagDiv Member

<<Update>>. If I trigger the pagination options while logged in as administrator – click on each one in each page element – non-logged in users can now paginate. I assume me clicking as an administrator creates a cache file (WP Super Cache), which is what the users then access.

KarolinaStrzala
Participant
#0

Hi,
I have a problem with your page builder. I have created the page and now, when I’m trying to edit it, I receive this message:

Errors at columns elements: 3(models) : 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

When I use CTRL+Z it just deletes all of my content.

I’ve tried disabling all additional plugins and clearing the cache but that didn’t help. When I open the builder I also get the message that the current content hasn’t been created by TagDiv Component.

I’ve already recreated the page once but ended up with the same problem. Could you help out?

demcrumblies
tagDiv Member

Thank you for replying Vlad S.

I have pasted the Ad Sense code in the Ads -> Header Ads area now. I have cleared cache and will wait one hour.

Should I remove the same code from the Analytics section too? If I want to have ads appearing on my sidebar and on my blog post pages, how do I do that please? Do I have to add the same code in the sidebar ad then drag out the ad box element and set it to sidebar on the pages I want the sidebar ads to appear on?

aassi
tagDiv Member

Same here: https://prnt.sc/ve37r3

>> You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones
Done. Problem persists.

>> also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Done. Problem persists.

>> Also you can try and remove and re-install the tagDiv Composer plugin.
Done. Problem persists.

  • This reply was modified 5 years by aassi.
Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please add this css for the desktop version: .tdm_block .tdm-row {
margin-top:90px;
}

The code must be inserted here: https://www.screencast.com/t/JyWXe6Cr2DMr

For the mobile logo view, ou will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please add your Ad Sense code in Theme Panel – Ads – Header Ads. Clear the cache and in about 1 hour you should see them.

Thank you !

Calin
tagDiv Staff

Hi,
“The tagDiv Mobile Theme now works best with the AMP plugin to provide a complete solution for your content on mobiles. You can find out more here.”
This is just a massage for users to know that you can use the mobile theme with amp plugin for better results.
Also after you make some changings to your website you need to clear all cache and purge the cdn, also is possible that google to have a version indexed when the mobile version was a mass, for this you’ll need to ask google to re-index your website.
-> https://support.google.com/webmasters/thread/28969781?hl=en
Also make sure that you do not have any plugins that can interfere with the theme and reset the settings.
Hope this will help you!

Calin
tagDiv Staff

Hi, after you disable this option -> https://i.imgur.com/fSt8QHC.png make sure that you clear all cache, purge the CDN, then the view element should be removed -> https://i.imgur.com/EFFZKpw.png if this is still there you can try a custom css -> https://i.imgur.com/cvtP4hQ.png
.single .td-post-views {
display: none;
}

Let me know the results!

Calin
tagDiv Staff

Hi contacto Ehecatl, please make sure that you are using last theme version Newspaper v10.3.7 and you have set all the theme requirements as in our guide – https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still persisting, also is possible to have some plugins that are not compatible with our theme and creates this problem, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi NBlack, so this problem is happen all the time even if you have set all the theme requirements and use only tagdiv plugins ? Also when this problem appear is using more CPU ? if is then, please try the steps from this topic -> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also that 500 about REST-API is an error ? If is so then those errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that you are using Newspaper v10.3.7 and WP 5.5.3.
Hope this will help you!
Let me know the results!
Thanks.

Vlad S
tagDiv Staff

Hello !

It looks more like a caching issue, as you can see here this is how mobile viewport looks on AMP: https://www.screencast.com/t/B5mrjvoyBPg

Please try and check from other devices too.

Cache may be from host if they offer this option or you will neet to use a plugin to keep it clear. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure to clear your cache. As you can see here a normal user sees it fine: https://www.screencast.com/t/waCknwHqp

Thank you !

jeffbilbro
tagDiv Member

I set the AMP settings accordingly, and I’ve tried it with both the mobile theme plugin disabled and with the plugin enabled and set for only AMP. With the mobile theme plugin active, I got the correct mobile page to load once on a mobile device, but now it’s just loading the regular page. I don’t know if there’s a cache setting or something else that could be causing this?

revyuh
tagDiv Member

———–correction—————–

link to my website: https://www.revyuh.com.

If I activate AMP and deactivate WP rocket, desktop website doesn’t work: Screenshot: https://prnt.sc/vdgeas

If I deactivate AMP and activate WP rocket with mobile cache on, mobile theme breaks: Screenshot: https://prnt.sc/vdgeas | https://prnt.sc/vdgg5v | https://prnt.sc/vdggmn

If I deactivate both, desktop version breaks, but mobile version is working.

If I try to activate wp super cache: this is what I get: https://prnt.sc/vdgj6l

IF I activate WP rocket without Mobile cache and AMP deactivated: Desktop version breaks

If I activate WP rocket with Mobile cache on and AMP deactivated: Mobile version breaks.

I’m really confused, what kind of theme this is. For the last three days, I’ve been trying to figure it out.

Appreciate your immediate support…

Now, AMP is deactivated and I have activated WP rocket with Mobile cache on like this https://prnt.sc/vdh7uu, so that at least my traffic doesnt get hurt, but desktop site not working, showing mobile version only. Screenshot: https://prnt.sc/vdh03l

And the current website speed:
On mobile:https://prnt.sc/vdh03l – just 34, my old, free theme was getting around 79.
On desktop: https://prnt.sc/vdh2i1 – just 79, earlier i was getting 92.

Appreciate your immediate support on the same.

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