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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have tried to connect my account numerous times; each time, after going through the connection process and saving the settings, the connected account disappears. I have cleared the cache & tried different browsers & different accounts, without success. The strange thing is it was working the other day, and the only thing that has changed is that I tried to connect a different account. Thanks
Hello !
Please make sure you are running the latest version of Newspaper Theme: 10.3.6.1
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi bzeegers,
Please set the custom css i theme pane> custom code> custom css and see if the code is still remove from there, if yes make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Hi,
1. This can differ per header menu layout that you are using.
2. For me the translation from theme panel is apply https://i.imgur.com/MqyyjHg.png -> https://i.imgur.com/OdnVYbp.png just make sure that you cleared all cache.
Thank you!
Hi,
The logo need to be upload on full size -> https://i.imgur.com/W0YX8a2.png -> https://i.imgur.com/H0srLkA.png -> https://i.imgur.com/L3iyXU3.jpg
To make a menu (add elements in it) you can use our guide from here -> https://forum.tagdiv.com/main-menu/
For post templates, please check our guide from here -> https://forum.tagdiv.com/newsmag-post-templates/ and please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
You can set the posts with our theme using the grids and blocks from tagDiv Composer
Yes, the categories correspond with these from menu, also you can edit or delete them from here -> https://i.imgur.com/0dxU2bM.png
When you are using a gif, make you need to make sure that you upload it on full size, also you need to know that our theme is making thumbs from images when you set theme as featured image -> https://forum.tagdiv.com/newsmag-theme-thumbs/
Thank you!
Hello !
Please make sure you are running the latest version of Newspaper Theme: 10.3.6.1
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
But AMP page should never show up on desktop right? Why does AMP show up for desktop users because of cache?
Hello,
Are you in the mood to testify on the live page of the litespeed cache plugin?
I have noticed that they block my work scripts, which display google adsence.
I can send you access data for the website by e-mail.
Not the same site when using a pc and using a mobile. We don´t know what is happening. We want the same view in both.
http://www.loslunesseriefilos.com
Any idea? some times works, somw time it doesn´t. Maybe problems with cache plugin (autooptimize)? We have just installed it after using litespeed with the same problem (but sometimes worked, some post and home showed as in pc but other ones not working….).
We´re really desperate. Any way to see the same page. Maybe not using mobile template plugin?
Hello !
Please make sure you clear your cache. On our side your website works perfectly.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please provide a link to your website in order to take a look.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
My site keeps serving up one of two possibilities.
1. I see AMP versions of my website on mobile and desktop
2. I see the mobile version of the site and the desktop version of the site correctly.
Why is this happening? I can’t tell if it’s a caching issue or not. I followed the wp super cache installation instructions exactly as stated in the documentation.
My site is nhsjs.com
Hi,
For me this code is working if I set it inside the page in code editor -> https://i.imgur.com/aBpd8ZQ.png -> https://i.imgur.com/Qw2IaHi.png
Also if you want I can take a look on your website to see from where comes the problem for you, but first make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
