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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi chartcuterie,
If I’m right you are using the theme on wordpress.com, usually this is a host that is restricting the theme functions and and plugins that can be use on this host, this can be one of the cases for way you can not install the cache plugin or why the theme stop saving and provide errors and the theme is not working properly for you, usually when you do not have a plugin conflict and the theme requirements are set as in our guide, the are no problems.
If you can to make a test on localhost and to see the difference, then f you want you can change the host. If you are not satisfy with our theme, you can request a refund here – https://themeforest.net/refund_requests/new and we will approve it as soon as possible and envato will refund your money.
Thank you for your understanding and sorry for the inconvenience!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hello !
Please make sure that in your Cloud library there are no multiple versions of the header. After that I recommend you to make sure that your cache is clear. By using the website manager you will be able to set your header across the entire website. Follow our guide here: https://forum.tagdiv.com/header-manager/
Thank you !
Hello !
We have inspected your menu on mobile theme and everything seems to be working ok on our side. please make sure that your cache is clear.
Thank you !
Hi,
The Largest Contentful Paint is a new element add for page speed, you can check more about it and how to fix it using this article -> https://web.dev/optimize-lcp/
Also by default our theme do not add 20 times a featured image, this must be from a plugin that you are using.
If you want, you can make a test, you can let only the theme plugins (tagDiv plugins), clear all cache and check again to see if the image is still loading 20 times.
Unfortunately for the moment we do not have a guide for how to avoid the LCP but we think to make one to be use for our themes.
Thank you for your understanding!
I started from scratch. Reloaded the Royal Pub Homepage theme from Cloud. Set it as Frontpage and began editing. Worked beautifully for about 20mins, and then stopped saving any updates just like my last experience. It’s as though it allows edits up to so much “memory” and then can no longer hold any further edits. Is this Caching? Are there other Cache plugins besides WP Super Cache which might be compatible with Newpaper?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
The problem can be for some cache plugins, if the layout is change after you logout.
If you are using the mobile theme plugin, then you need to set a new content in mobile editor -> https://imgur.com/9d0UWLT for pages, or you can display the responsive version -> https://imgur.com/m0bVB5T
Let me know the results!
Thank you!
Hi Calin,
I have followed your guide to the best of my abilities and from what I can tell, I have everything required.
I did test changing the Frontpage to another page and it seemed to allow me to edit and save changes.
I am beginning to think the issue is with caching. You recommend WP Super Cache, which I have been unable to successfully activate. After speaking with WP Tech Support, they informed me WP Super Cache is a incompatible plugin (https://wordpress.com/support/incompatible-plugins/). When I have installed alternative Cache plugins, Newspaper does not acknowledge them under the theme settings.
I am growing very frustrated with this theme as it was so highly popular, but has quirk after quirk that continues to be a pain point. Please help.
Hi orizontsm,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
I don’t use a separate caching-plugin because I have a serverside cache and another plugin would cause problems.
Greetings Kathrin
Hi,
Is possible to use different post templates and for some of theme to appear some conflicts with untested plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Topfgartenwelt,
What cache plugin do you use? also if you are using more cache plugin make sure that is not one of theme that is causing the problem.
Usually using WP Super cache as in our guide from here everything should work correctly -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi,
The favicon will appear only for frontend, this -> https://i.imgur.com/CIxptfX.png -> https://i.imgur.com/lECnHs5.png
Also if you are using a cache plugin, please clear all cache and check agin.
Thank you!
Hi jakubz,
Please note that we tested only WP Super Cache Plugin , there are users that are using other cache plugins, but we tested only the above one and we know that the settings from our guide will work, using other cache plugin you’ll need to find the right settings, also we can not provide support for them.
Thank you for your understanding!
Hi dessy1991,
If the option from theme pane is disable, then it can be only the option from Gutenberg editor -> https://i.imgur.com/jFbeAM7.jpg, this option is individual. Also make sure that you clear all cache.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I’m having trouble saving my page created with TD edit.
The page is saved without any problem but only the dividers are not saved; I deactivated the rocket loader and purged all the cache (both on WP and on Cloudflare).
When I edit the page in the TD editor I can see everything, when instead I simply see it in Wp or “not administrator” I can’t see them.
I prefer W3 Total Cache because I use Memcached and Opcode Cache.
Hello support team,
My website is https://www.noobietech.com . My site score is very poor on GTMetrix. Any suggestions on how can I improve it?
I am using the wp-rocket cache plugin and CloudFront CDN at the moment.
Currently, my .htaccess looks like:
`
# BEGIN WP Rocket v3.6.2.1
# Use UTF-8 encoding for anything served text/plain or text/html
AddDefaultCharset UTF-8
# Force UTF-8 for a number of file formats
<IfModule mod_mime.c>
AddCharset UTF-8 .atom .css .js .json .rss .vtt .xml
</IfModule>
# FileETag None is not enough for every server.
<IfModule mod_headers.c>
Header unset ETag
</IfModule>
# Since we’re sending far-future expires, we don’t need ETags for static content.
# developer.yahoo.com/performance/rules.html#etags
FileETag None
# Send CORS headers if browsers request them; enabled by default for images.
<IfModule mod_setenvif.c>
<IfModule mod_headers.c>
# mod_headers, y u no match by Content-Type?!
<FilesMatch “\.(cur|gif|png|jpe?g|svgz?|ico|webp)$”>
SetEnvIf Origin “:” IS_CORS
Header set Access-Control-Allow-Origin “*” env=IS_CORS
</FilesMatch>
</IfModule>
</IfModule>
# Allow access to web fonts from all domains.
<FilesMatch “\.(eot|otf|tt[cf]|woff2?)$”>
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin “*”
</IfModule>
</FilesMatch>
<IfModule mod_alias.c>
<FilesMatch “\.(html|htm|rtf|rtx|txt|xsd|xsl|xml)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “WP Rocket/3.6.2.1”
Header unset Pragma
Header append Cache-Control “public”
Header unset Last-Modified
</IfModule>
</FilesMatch>
<FilesMatch “\.(css|htc|js|asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip)$”>
<IfModule mod_headers.c>
Header unset Pragma
Header append Cache-Control “public”
</IfModule>
</FilesMatch>
</IfModule>
# Expires headers (for better cache control)
<IfModule mod_expires.c>
ExpiresActive on
ExpiresDefault “access plus 1 month”
# cache.appcache needs re-requests in FF 3.6 (thanks Remy ~Introducing HTML5)
ExpiresByType text/cache-manifest “access plus 0 seconds”
# Your document html
ExpiresByType text/html “access plus 0 seconds”
# Data
ExpiresByType text/xml “access plus 0 seconds”
ExpiresByType application/xml “access plus 0 seconds”
ExpiresByType application/json “access plus 0 seconds”
# Feed
ExpiresByType application/rss+xml “access plus 1 hour”
ExpiresByType application/atom+xml “access plus 1 hour”
# Favicon (cannot be renamed)
ExpiresByType image/x-icon “access plus 1 week”
# Media: images, video, audio
ExpiresByType image/gif “access plus 4 months”
ExpiresByType image/png “access plus 4 months”
ExpiresByType image/jpeg “access plus 4 months”
ExpiresByType image/webp “access plus 4 months”
ExpiresByType video/ogg “access plus 1 month”
ExpiresByType audio/ogg “access plus 1 month”
ExpiresByType video/mp4 “access plus 1 month”
ExpiresByType video/webm “access plus 1 month”
# HTC files (css3pie)
ExpiresByType text/x-component “access plus 1 month”
# Webfonts
ExpiresByType font/ttf “access plus 4 months”
ExpiresByType font/otf “access plus 4 months”
ExpiresByType font/woff “access plus 4 months”
ExpiresByType font/woff2 “access plus 4 months”
ExpiresByType image/svg+xml “access plus 1 month”
ExpiresByType application/vnd.ms-fontobject “access plus 1 month”
# CSS and JavaScript
ExpiresByType text/css “access plus 1 year”
ExpiresByType application/javascript “access plus 1 year”
</IfModule>
# Gzip compression
<IfModule mod_deflate.c>
# Active compression
SetOutputFilter DEFLATE
# Force deflate for mangled headers
<IfModule mod_setenvif.c>
<IfModule mod_headers.c>
SetEnvIfNoCase ^(Accept-EncodXng|X-cept-Encoding|X{15}|~{15}|-{15})$ ^((gzip|deflate)\s*,?\s*)+|[X~-]{4,13}$ HAVE_Accept-Encoding
RequestHeader append Accept-Encoding “gzip,deflate” env=HAVE_Accept-Encoding
# Don’t compress images and other uncompressible content
SetEnvIfNoCase Request_URI \
\.(?:gif|jpe?g|png|rar|zip|exe|flv|mov|wma|mp3|avi|swf|mp?g|mp4|webm|webp|pdf)$ no-gzip dont-vary
</IfModule>
</IfModule>
# Compress all output labeled with one of the following MIME-types
<IfModule mod_filter.c>
AddOutputFilterByType DEFLATE application/atom+xml \
application/javascript \
application/json \
application/rss+xml \
application/vnd.ms-fontobject \
application/x-font-ttf \
application/xhtml+xml \
application/xml \
font/opentype \
image/svg+xml \
image/x-icon \
text/css \
text/html \
text/plain \
text/x-component \
text/xml
</IfModule>
<IfModule mod_headers.c>
Header append Vary: Accept-Encoding
</IfModule>
</IfModule>
# END WP Rocket
# BEGIN YOAST REDIRECTS
<IfModule mod_rewrite.c>
RewriteEngine On
Redirect 301 “/how-to-install-laravel-6-on-windows” “/how-to-install-laravel-on-windows”
Redirect 301 “/top-10-best-free-web-hosting” “/best-free-web-hosting-sites”
Redirect 410 “/tdb_templates/review-template-4-gaming”
</IfModule>
# END YOAST REDIRECTS
<FilesMatch “.(eot|otf|ttf|woff|woff2)”>
Header set Access-Control-Allow-Origin “*”
</FilesMatch>
#BEGIN GZIP COMPRESSION
<IfModule mod_deflate.c>
<filesMatch “\.(js|css|html|php)$”>
SetOutputFilter DEFLATE
</filesMatch>
</IfModule>
#END GZIP COMPRESSION
# BEGIN WordPress
# The directives (lines) between <code>BEGIN WordPressandEND WordPress` are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
# php — BEGIN cPanel-generated handler, do not edit
# Set the “ea-php73” package as the default “PHP” programming language.
<IfModule mime_module>
AddHandler application/x-httpd-ea-php73 .php .php7 .phtml
</IfModule>
# php — END cPanel-generated handler, do not edit
# Start CloudFlare:noobietech.com rewrite. Do not Edit
RewriteEngine On
RewriteCond %{HTTP_HOST} ^noobietech.com
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L]
# End CloudFlare rewrite
`
and functions.php of child theme (I have added some stuff from the internet to make it faster.)
`
// Load Essential Fonts Awesome
add_filter( ‘noobietech_fontawesome_essentials’,’noobietech_fontawesome_essentials’ );
function noobietech_fontawesome_essentials()
{
return true;
}
// Removing Emojis
add_action( ‘init’, ‘noobietech_disable_wp_emojicons’ );
function noobietech_disable_wp_emojicons()
{
// all actions related to emojis
remove_action( ‘admin_print_styles’, ‘print_emoji_styles’ );
remove_action( ‘wp_head’, ‘print_emoji_detection_script’, 7 );
remove_action( ‘admin_print_scripts’, ‘print_emoji_detection_script’ );
remove_action( ‘wp_print_styles’, ‘print_emoji_styles’ );
remove_filter( ‘wp_mail’, ‘wp_staticize_emoji_for_email’ );
remove_filter( ‘the_content_feed’, ‘wp_staticize_emoji’ );
remove_filter( ‘comment_text_rss’, ‘wp_staticize_emoji’ );
}
// Remove WP embed script
function noobietech_stop_loading_wp_embed() {
if (!is_admin()) {
wp_deregister_script(‘wp-embed’);
}
}
add_action(‘init’, ‘noobietech_stop_loading_wp_embed’);
// Preload Newspaper fonts for responsive theme (main theme)
function dns_prefetch_responsive() {
echo “<link href=’https://www.noobietech.com/wp-content/themes/Newspaper/images/icons/newspaper.woff?17′ rel=’preload’ as=’font’ type=’font/woff’ crossorigin>”;
}
add_action( ‘wp_head’, ‘dns_prefetch_responsive’, 0 );
`
Every time I publish a new post the mobile plugin changes to show the responsiv desktop version of the blog? What could be the problem? I have a separate cache for mobile and desktop enabled…
Greetings Kathrin
Caching with Swift Performance doesn’t work. With every URL I got status ‘not cacheable’.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !