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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
We recommend to our users to use WP Super Cache as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
I am Still facing HTTP protocol error on my website after reinstalling WordPress. Plus, I have now only installed tagDiv plugins and WP Super Cache plugin.
My hosting is shared hosting from hosting with the LiteSpeed webserver. I think I fulfill other requirements aswell since the system status shows green. Please help I want my website running without errors.
Hello !
Please make sure to clear your cache. As you can see here your menu looks ok on our side: https://www.screencast.com/t/S3tV9PBTl
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I am after reinstalling the WordPress. Plus I have now only installed tagDiv plugins and WP Super Cache plugin.
My hosting is shared hosting from hostinger.in, I think I fulfill other requirements aswell since the system status shows green as you can see in the image. Please help I want my website running without errors.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Thanks a lot for your answer. Is there any way to have a cache plugin that dont affect the Counters?
Thanks a lot!.
Now I came across a new issue that, the above issue is solved and working on home page only, that I set as a static page. But as soon as I open the posts, the same issue comes.
For this reason Please check this link https://www.screencast.com/t/bfoIo6VZDp2X I have marked it.
I have already cleared cache so many times. But the result comes the same, when I open my website in mobile. Check this:- https://www.screencast.com/t/pAvyF77D3sA
Note: I am using Setting “Use Mobile theme for Mobile+AMP”.
One another issue came that I am not able to “re-edit” any of the footer template after editing and saving the selected template. I am currently using Pulses-Pro Footer template. i.e. there is no option available to “edit template”. Please check this also. Link – https://www.screencast.com/t/AXo7SaBkefvb
In last I want to say that, “I am very dissatisfied after purchasing this theme. It is not working as intended and causing so many problems. It is consuming so much time for making settings done only. So, when can one start blogging? It is taking too much time.
This is my third day and not a single issue is resolved yet.
I think this theme has so many bloatware, you should have tried to make the theme in working condition first and then you should have think of selling this theme.”
Hello Vlad, how do I know if I am using a child theme or cache plugin, and if so, how do I clear all cache per your recommendation above?
I just purchased, downloaded, installed and activated Newspaper. When I try to add any template or page/post element I get the dreaded: Error at zones: 6(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Under Cloud Templates there is an alert: Custom post type notice:
The theme you are using does not contain the “while () : … endwhile;” loop in the “single.php” file. To use custom templates the theme must have this “while” loop type in its “single.php” file.
Might that have some affect on what I am trying to do?
Best regards,
S-
Hi,
In order to fix the problem with search icon, you need to set a z-index on it, for this you need to edit the homepage with tagDiv Composer, click on search icon and search for z-index -> https://i.imgur.com/BWTVSAM.png select the css tab and set 9999 to index this will fix the problem -> https://i.imgur.com/wJ6N9OZ.png
The second problem can be a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi Calin,
Thank you for your response!
Yes, I found the plugin causing this issue, it is WP Rocket. After deactivating this plugin the problem is now resolved.
For cache plugin, currently I am using ‘SG Optimizer’ and ‘WP Rocket’. It may have happened due to the conflict of this 2 cache plugin.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Let me know the results!
Thank you!
Hi,
By default our theme will generate thumbs for modules inside the blocks and grids, in this way the image will adapt and look well on all elements and viewporst you are using.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In some cases the images need to be regenerate in order to fit the module from block, for this you can use our guide form here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If this is not what you mean, please provide some more details and a link where I can inspect the problem.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are using cdn, make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/
If there is still a problem, please provide some more details and some screenshots with these problems.
Let me know the results!
Thank you!
Is it necessary to use a Cache Plugin with Mobile Theme? Can we use Mobile Theme without using a Cache Plugin?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have cleared your cache. As you can see here the images do work: https://www.screencast.com/t/kZ31hJZrU .
Thank you !
Hello !
Please make sure you have cleared your cache. I just tried this on my end and everything seems to be working fine.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
You will have to make sure that your website does not hold cache. That is helpful in a lot of ways, not only for the counters.
Thank you !
Hi,
If I understand correctly, when you try to remove a row or element you get the above error.
If is so please make sure that you do not have any plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
After you have only theme plugins try again to remove the element, if the problem persists, please provide some screenshots and some details about the element you want to remove.
Thank you!
Hi,
1. This problem is usually a plugin conflict from untested plugins, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. The background color from the menu can be change only using custom css -> https://i.imgur.com/iLv4qEP.png
.sf-menu > .current-menu-item > a, .sf-menu > .current-menu-ancestor > a, .sf-menu > .current-category-ancestor > a, .sf-menu > li > a:hover, .sf-menu > .sfHover > a {
background-color: green;
}
This code need to be set in theme panel> custom code> custom css.
Thank you!
