- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem you can try other method for theme update -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!
Hi,
What you can do is to make an reset to the mega menu that you have using the right click -> https://i.imgur.com/m2FHl3i.png and check the results, also you first to save the menu as element and only after that rest the style.
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
We have investigated your issue but everything seems to be fine now. Please clear your cache.
Thank you !
Hi,
Please make sure that you are using last version of Newspaper, v10.3.4 also make sure that the amp is updated, the amp plugin should look like this -> https://i.imgur.com/1lfXg94.png
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hello. Thank you always for your help.
I’m not using a mobile theme. And I don’t want to use a mobile theme.
So to make the title smaller on mobile, I used the code below.
.td-post-template-5 .td-post-header header .entry-title {
font-size: 22px;
line-height: 30px;
}The code worked fine.
However, a new problem has occurred.
When I refresh the page, the title will appear to be a large size at first, but it will be smaller to the size of the code you set.
This makes the page unstable and not pretty.
The problem only occurs on mobile. It also occurs when the cache plug-in is turned off.
And I also applied that size to the theme panel.
Is there a solution?
I give you the address of my homepage.
Thank you.
Hi sushilkpathak,
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots!
Thank you!
Haha… I had cleared the cache several times, and ven closed the browser too.
Nevermind, I am glad it works now.
Thanks 🙂
/Twolle
Hello !
Please make sure that you have cleared your cache, as you can see on our side this looks ok. https://www.screencast.com/t/H3J8u2osXY
Thank you !
Hi,
Using the amp wit mobile them it should be look as in our live demos from here -> https://demo.tagdiv.com/newspaper_local_news/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
1. Those are background images as you can see here: https://www.screencast.com/t/C1RwuH9Ni ; https://www.screencast.com/t/B8t1Gm70e3Pr You will have to edit the page using tagDiv Composer.
2. Please make sure that you clear your cache, we have tested this on our side and everything seems to be working properly.
3. Yes, You will need to create a footer from the Cloud library which is fully editable using tagDiv Composer. By using the website manager you will be able to select your footer and edit it as you can see here: https://www.screencast.com/t/FIy3J3wUZErA Select the footer and scroll to the bottom of your page, you will be able to see and edit it.
Thank you !
Hi,
The problem is that you have set in your header style a banner (ad) and this is not remove is only hide using the theme panel option (this is also using css like the one provide by me) -> https://i.imgur.com/120y5FZ.png if you do not want to have the add, then simply remove the code like this -> https://i.imgur.com/EbGksU3.png save the changes clear all cache and check the results.
Let me know the results!
Thank you!
Hi,
If is work for me and is not working for you, I think that you have some plugin or custom code that is interfering with tagDiv Composer settings, please disable all non theme plugins, clear all cache, disable cache plugin and check again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide me a link where I can check these problems!
Let me know the results!
Thank you!
Hey,
I have a problem with my website, for some reason when I check the google cache of my website, it shows the mobile version.
This is what my website looks like from desktop: https://prnt.sc/svwmyr
And this is is how the google page cache looks like: https://prnt.sc/svwnjk
I have the Super Cache plugin installed using all the settings you provided.
My website URL is: https://gadgetgang.com/
It would be great to get this problem fixed as I think it’s what’s affecting my google rankings.
Thanks & Regards,
Dan
Hello support team,
I have problem with changes which I make in Theme Panel. The changes are not shared on the site.
I clear cache, testing another browser. Nothing helps.
Anyone can help me?
Thanks
The problem is still here, and I use the config for WP supercache, that is described on your blog
I was just with the bluehost support team for over 2 hours and we couldn’t get this resolved.
I have tried everything you’ve suggested and it’s still not working, including clearing the cache, and deactivating all plugins that are not tagdiv plugins
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide me a link where I can check these problems!
Let me know the results!
Thank you!
We have deleted all cache folders. But problem is still there. Live search box only works when we are logged in. Need help.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
