No search results were found in Documentation!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I got weird problem.
When I opened it on desktop, I got the mobile version loaded.
But when I clicked on the single post, it returned to desktop version.
It’s happened when I click the single article post
http://prntscr.com/r3shq7
It’s weird.
I have deleted the cache, still nothing works!
Can you show me step by step to show desktop is desktop, mobile is mobile.
I have a serious problem, which has already cost me a lot of money – almost $ 750 between server changes.
It turns out that for some time I have used the Newspaper theme for my news portal, which has an average of 150 to 250 thousand accesses per day.
I was on a Siteground server, but I decided to abandon it because it simply did not support the weight of the site, and did not give me more advantageous options.
I migrated from server. In the first week, everything was great – the theme was extensively optimized, we included the recommended caches, in addition to applying code in functions.php to optimize the loading of the site.
We also included a CDN to feed the resources and all other optimizations suggested by TagDiv at https://tagdiv.com/how-to-increase-page-loading-speed/
Basically, the server was left to run the WordPress application and the theme. We also optimized the admin-ajax-php.
BUT even with an 8x 3.5GHz server / 32 GB DDR4 / 960 GB of storage and 1 GBPS of dedicated link, and all possible optimizations, the site continues to feed on all available resources, sometimes making the site fall.
This has happened since the last update of the theme. The plugins that accompany the theme use a high server load.
I did several tests, deactivating all plugins, keeping only the mandatory plugins – and the server load has not decreased.
Now, when I disable the plugins for the theme itself, magically the load decreases dramatically (see images).
The conclusion is that the mandatory plugins to use the cloud and TagDiv’s standard compositor suck all the resources, making the site heavy, regardless of the optimizations applied.
If we are wrong, after all, how can we solve this, if we have already done everything we could.
In fact, the company that sells the server informs us that the consumption of plugins is very high.
LOOK >>> https://imgur.com/ZDFOyoM
At the end of the graph, when it falls, it is the moment when the plugins are disabled.
How can we solve this?
I have read the articles refered to this topic and followed the instructions, but despite the video loading in row while in composer mode, when viewing site the row is blank.
-Theme is up to date
-Youtube API is ok
-Cache pluging has been deactivated/cleared
-Composer has been deactivated/reactivated
Thanks
Edit: I’ve seen there is a reply to me in another post regarding this problem. Thank you
Cannot edit posts with tagdiv composer, always open with the default WordPress post editor.
I have deleted all unnecessary plug-ins and cleared my cache too. Please suggest what should I do?
The above is the url of the image, what makes you think it’s encrypted yet on homepage, categories and posts – all thumbnails are showing well.
I had cleared all cache, deactivated plugins.
Your answers are poorly researched and I have never gotten a satisfying answer from you.
Hi,
Is look that the images are not coming -> https://i.imgur.com/kxwsNqt.png please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/437Om2Y.png if there is still a problem, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
That step is for the users that use a cache plugin like this one: -> WP Super Cache if you are not using cache plugins or Cloudflare (CDN) then you skip that step.
Let me know if you have other questions or if something is going wrong.
Thank you!
Hello when does the new update come out? The mobile video is expanded when loading the page and after 2 seconds it is correct (without cache) or (with cache) the slow loading for video on the mobile has an error with the AMP theme The visitor experience is low
hello see here – https://prnt.sc/rw4emk – and after 2 seconds – https://prnt.sc/rw4hza
I will send the credentials to the email
On the desktop the video is short after + -1 second is correct
when the admin or visitor side page is loaded
a white stripe appears above the menu
I think it’s this character ( ^ )
has how to make this work for me https://prnt.sc/rw4uj2
when i call
There is an error in (iframe) – /? AMP- the video is hidden
But on mobile is perfect
only – /? AMP – displays an error after connecting
Login:
https://www.axtudo.com/entrar-com-uniao/
Bogdan B contact@tagdiv.com
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please provide me a link to your website and some more details and screenshots.
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you have the last version of the theme Newspaper v10.3.2
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I just checked these thumbs and the images seems to be encrypted -> https://i.imgur.com/nxVO79n.png this is most probably for some plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Thanks for the link The only bit I am unsure about is the
‘Reset the cache after you update’
Where do i do this?
Many thanks
Hi,
Make sure that wp memory limit is at list 256MB and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel also please provide on email the licence key. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
As I can see the style is not apply on your website -> https://i.imgur.com/8Zttp5P.png most of the cases this problem were from untested plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can check the problem.
Let me know the results!
Thank you!
Hi,
I have installed and set up the theme.
But, I am facing major browser compatibility issues – especially on the post page.
I uninstalled the theme, installed again.
Unistalled the demo (using City News) and installed again.
Nothing worked.
NOTE: I have deactivated all major plugins (including cache etc.). But it didnt help.
Here are my issues one by one (only the ones I could detect so far):
1. Post page on Firefox 75.0 (Windows). I have heard similar complaints from IE users and Firefox for Ubuntu. If I do not activate the Mobile/AMP theme, then the problem is there (Android Chrome on Samsung Galaxy S11). It works fine on Windows Edge and Chrome. https://imgur.com/a/3OSkLwo
2. Footer Menu – I am not sure if it supposed to appear there. Ideally, I would have loved to have it like on this page. But, I do not mind the position. However, it gets distorted on mobile and overlaps with other texts ( if I turn the mobile theme off)
Desktop: https://imgur.com/a/KCDfHnK
Mobile: https://imgur.com/a/B4SrPzC
3. Article Page in Mobile theme – doesn’t look right. https://imgur.com/a/wQzjFZ2
Please help me sort these out.
Thanking in anticipation.
Regards
Sudipto
Hello !
Please clear your cache and make sure that your host clears your cache too. We have re-inspected your website from multiple devices and we cannot see that.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Dear Vlad, I have cleared the cache but there is no change. The flex block is set to h2, but it shows a h3 heading. And why there is a duplicate H1? You didn’t answer that question! Here is a link with pictures: https://www.topfgartenwelt.com/newspaper
Greetings Kathrin
Hi,
As I can see the problem comes from the image source/link/url -> https://i.imgur.com/lckxPB4.png this is not recognize in most of the case this was a plugin conflict, sometime was the cache or CDN settings.
Please check these and if there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
This seems to be a caching problem, please make sure that you have cleared your cache and also ask your host to clear your cache.
Thank you !
