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Hello !
1. You can edit your blocks using tagDv Composer and change the heading as you can see here: https://www.screencast.com/t/l87lIJpXPlJV
2. Please make sure that your cache is clear. This seems to be a cache issue.
Thank you !
Hello when does the new update come out?
The mobile video is expanded when loading the page and after 2 seconds it is correct (without cache) or (with cache)
the slow loading for video on the mobile has an error with the AMP theme
The visitor experience is low
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I have checked the requirements and I match or exceed all of them (php =7.3 etc
I have disabled plugins but the errors still exist.
I have cleared all caches but it makes no difference
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ clear all cache and deactivate the cache plugins, after that check again.
How to Fix the Error Establishing a Database Connection in WordPress
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/
Hope this will help you!
Let me know the results!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please notice that the mobile theme and amp will look different from the responsive version of your website.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide some more details about the problem, the mobile menu is not open? please provide me a link where I can check it.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
The social counter should be updated once at 3 hours, but you need to remove the fix count, also in some cases with some cache plugins it can take some more time.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please provide me a link to your website.
Thank you!
Hi,
The popup video ad can be set on flex bloc -> https://i.imgur.com/p03VYDU.png also for the problem with the video when you scrolling, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Mobile theme on a desktop usually happens when you are experiencing a caching issue. Please make sure to clear your cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.
Let me know the results!
Thank you!
Hi, I get a blank background and cannot solve it.
I have the API installed and theme updated.
Also, I tried to clear and deactivate cache. Also deactivated/reactivated Composer. I can see the video y the background while in composer mode, but when I save changes and go to normal view, I get the blank background. What could I be doing wrong? Thanks!
Hi,
The pages are open to mobile design, but I still cannot access the content of the pages in the mobile application.
I also installed the WP Super Cache plugin you suggested. I deleted the previous plugin from my WP Fastest Cache server. but unfortunately the speed rate has dropped 50% compared to the previous plugin.
There is nothing more I can do. I’ve been dealing for 3 months now. I would like you to connect with the team viewer and arrange for you.
Thanks.
Over the past two weeks, I’ve been going back and forth with my webhost, Siteground regarding why my site with Newspaper is loading slow. I have optimized pretty much everything I could and get a 99% pagespeed score on GTMEtrix, and paid an outside WordPress specialist to optimize a few things, yet the waiting time for the theme template seems to be the major holdup now. Here’s what my webhost said:
The issue that the website is facing, is that it’s theme takes around 8 seconds to load, you can confirm this from the following excerpt:
Code:
+————+———-+————+————-+————-+————+————–+———–+————+————–+—————+
| stage | time | query_time | query_count | cache_ratio | cache_hits | cache_misses | hook_time | hook_count | request_time | request_count |
+————+———-+————+————-+————-+————+————–+———–+————+————–+—————+
| bootstrap | 2.2626s | 0.0195s | 11 | 100% | 685 | 0 | 1.829s | 5109 | 1.0065s | 1 |
| main_query | 0.5591s | 0.0528s | 7 | 100% | 110 | 0 | 0.2545s | 277 | 0s | 0 |
| template | 7.933s | 0.9626s | 95 | 100% | 2386 | 0 | 7.5584s | 5834 | 0s | 0 |
+————+———-+————+————-+————-+————+————–+———–+————+————–+—————+
| total (3) | 10.7548s | 1.035s | 113 | 100% | 3181 | 0 | 9.6419s | 11220 | 1.0065s | 1 |
+————+———-+————+————-+————-+————+————–+———–+————+————–+—————+
As you can see the template part takes 7.9 seconds to load, this is only for the theme of the website.
Here is a recent GTMetrix report I ran: https://gtmetrix.com/reports/upliftguide.com/kCEue69Z
I run the Newspaper theme on my main site without this issue, albeit using a different demo, so I am stumped on why this template is taking so long to load. Can you help?
Hello Vlad,
I disabled all plugins (except tagDIV) and clear caches, and the problem persits… How I can do to solve this problem?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have installed the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/ And that your website meets all the requirements: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have installed the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/ And that your website meets all the requirements: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Salut,
De când am instalat tema Newsmag (de câteva zile) am probleme cu afișarea imaginilor thumbnail (mai ales pe mobil). Am încercat orice soluție, inclusiv dezactivarea pluginurilor (nu și cele tagDiv) și ștergerea cache-ului. Le-am regenerat și cu ajutorul pluginului “Regenerează miniaturile”, dar degeaba. Și în Block Settings am activat toate dimensiunile thumbnail, inclusiv Retina și sincer nu mai am soluții. Am încercat inclusiv cu Photon din Jetpack. Curios este că pe mobil se încarcă imaginile thumbnail de pe prima pagină, dar nu și multe imagini din paginile următoare. Puțin ajutor?
Site personal: https://www.programegratuitepc.com/
Hello,
Can I send a screen-record I made? I think it will help you guys understand me better.
P.S:
1.I cleared my cache
2. Uninstalled wp fastest cache
3. Installed wp super cache like you recommended
4. Still didn’t work
5. This problem affects only my mobile theme…not my laptop version
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
