- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem. please provide some more details an some screenshots.
Hope this will help you!
Thank you!
Hello !
As you can see here: https://www.screencast.com/t/PZqUCKWh this option works on your side. Please make sure that you have cleared your cache.
Thank you !
Hello !
Please provide a link to your website and some screenshots of your issue. Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello @yunusmitan !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
We are sorry for the inconvenience that you encounter !
Please provide more details about your issue, a link to your topic and a screenshot of your error so we can inspect it.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also support team is not 24/7 available and due to the high number of requests our response time can be delayed up to 48hrs. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also multiple topics with the same topic are found as a bad behavior on the forum or e-mail.
Thank you !
Hi,
1. It will be recommended to continue to optimize your website. The latest version is faster if you do not use tagDiv Standard Pack plugin, but it can be more faster if you use’ll use a cache plugin and other plugins for optimization, of course, this is your decision.
2. You can add a custom font files -> https://i.imgur.com/SMfKItY.png -> https://forum.tagdiv.com/font-customization/ after you set the custom font in theme panel, this should be display in tagDiv Composer too.
Thank you!
Hi, I have exactly the same problem after update. I have cleaned cache but it seems not working.
Hi,
If you are using Newsmag theme, the only option for “related articles” is in theme panel -> https://forum.tagdiv.com/related-articles-2/ just make sure that you clear all cache after you make the changes.
If there is still a problem, please provide me a link where i can inspect this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Hope this will help you!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Hope this will help you!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please note that the tested plugins list can be found in here : https://www.screencast.com/t/2jsVqfpO45 Other plugins are not tested and they are not covered by the support. You will have to test them and see which one fits the best for you.
Hope this will help you!
Thank you!
Hi,
If the layout is different when you are logged, than this is a plugin conflict, in the most cases is a cache plugin, please deactivate all cache plugins and check again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
When using theme, a full menu bar is shown on the left side of the website (https://health-line.co.il/, https://viral-news.co.il/ ) which isn’t there on tagDiv editor. I’m trying to get rid of it and nothing helps, I tried turning off all plugins,cleaning cache and it’s still there.
When I change theme this whole area disappears – the problame only when using newspaper theme.
can you please help me with figuring this out and resolving please?
https://paste.pics/6134441c5e7e5ad7a6239b1651e10382
https://paste.pics/4939464d4ab3602faec1fb3ce3812a54
https://paste.pics/f035e6e89ae1182b58755e9517be78c3
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide a link to your website so we can take a look.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi
Firstly, I must say Version 10.3 (our version) has been impressive so far, far FASTER than ever, so that is why we just renewed our support minutes ago to go with you again 🙂
So now my question are
1. since I do feel speed has been very much optimized, do we still need to install any other plugin to boost speed? such as jetpack or other cache pugin ..etc
2. how to add “font family” here
https://ibb.co/PDGrSkm
we use two languages in our website and we need to create our own family so we could use dropout menu here easily
thanks
Good Morning,
I have a problem with some pages (3 pages) and it doesn’t let me edit them. The web site is https://www.sophiadigital.es/
It is as if the url had been fixed and did not accept changes on that page (in the internet browser it shows well).
When I try to edit the page in the composer TAGDIV COMPOSER I get this message at the top right of the screen in a red box:
Error at zones: 5 (models): 4 (dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL + Z / CTRL + SHIFT + Z).
What could be the problem? I have tried to repair it in many ways and nothing 🙁
These are the plugins that I have active installed:
-Akismet Anti-Spam
-All-in-One WP Migration
-Cookie Advisor
-Contact Form 7
-Contact Form CFDB7
-EWWW Image Optimizer
-GA Google Analytics
-Google AdSense
-Google Doc Embedder
-Google Tag Manager for WordPress
-Image Widget
-Newsletter
-Page Builder by SiteOrigin (disabled)
-Pricing Table by Supsystic
-Redirection
-Simply Exclude
-SiteOrigin Widgets Bundle
-Social Media Feather
-Symple Shortcodes
-tagDiv Cloud Library
-tagDiv Composer
-tagDiv Mobile Theme (disabled)
-tagDiv Social Counter
-TinyMCE Advanced
-W3 Total Cache
-WordPress Popular Posts
-WP Shortcode by MyThemeShop
-Yoast SEO
Is there any that can give trouble to have newspaper?
Thank you 🙂
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
The cache problem comes from your host. Please contact your host and let them know about your issue.
Thank you !
At first I had tried to delete cache, but didn’t work. It turns out the cache plugin didn’t delete minified css and js by default.
The problem is gone, thank you for your help.
